Very intense program, I am glad that they worked out a lot of the kinks. It will make things a lot easier. However make no mistake this is not the place to go and think you have it all down. You MUST study every day in order for you to pass.
Yes, 4 people failed out of my class of 20 during training this May (the brand-new course). You have to know how to utilize your resources, and you have to pay attention in class. Some test questions were ambiguous, but they've removed and/or fixed many, if not all of those. Hopefully the next set of trainees will perform better without those kinks. Study sessions were offered at night a total of 3 or 4 times during the two weeks I was there, not every night. The instructors are willing to help, but if you're not a competent computer user, you might run out of time on the tests. Protip: utilize the advanced find function.
Yes, it is intense, but very doable, just have to study, commit and listen. My class (2016) we had 4 - 5 fail out of 60 people (2 classrooms). Keypoint does offer night time study groups led by instructors every night and offers a chance for self evaluation. The help is there if there if a person takes advantage of the assistance to keep from failing.
Yes. If you don't understand the material being firehosed down your throat in 2 weeks, you can fail.
Yes, you need to meet the minimum requirements for the training prior to starting employment.
Answered - Special Investigator (Current Employee) - Erie, PA