Great place to gain experience and knowledge of working at 5 star resort.
Pros: great employee discounts on recreation activities.
Cons: scheduling/not enough employees for my position
A typical day at my job would include the opening/ closing duties of the scheduled shift i.e. getting bike rentals set up, changing sponsorship flyers, checking messages/emails and making sure the facility is organized and clean for regular business hours. I've learned so much coming into this job, especially dealing with face-to-face sales and guests relationships. Maintaining the image of a 5-star resort is in my hands because my job is being in charge of all recreational activities. (kayaking, nature walks, bike tours, classroom programs, motorboat tours, etc.) Anything that one would absolutely love to do on vacation. It is my job to sell it and make sure they enjoy it! My co-workers are great. always there to answer each other questions and solve problems, as well as the management. The director herself is always reachable and willing to take on any duty that comes upon the place of work. The hardest part of my job which eventually becomes the easiest is making every situation end positive. The facility in which I work is the hub of all recreational reservations. We deal with the guests one on one so it makes interesting as to which voiced opinions we get daily. Making sure the customers are happy and content with the activities they have chosen to participate in is reflected in our surveys and our secret shoppers evaluations. Even though it is an intense environment to work in, it has taught me patience and how to solve certain situations in a way that benefits both the guest and the resort. Lastly, the most enjoyable part of my dad is seeing the repeat guest visit our facility and see the excitement and hear the talk about how much fun they are having. It is a great feeling to know that we are the ones providing them with activities that every beach vacationers should experience.