Customer Support Specialist, Pittsburgh, PA - February 5, 2013
I enjoyed my two+ years there. I was one of three to five software team members for a court advocacy organization that staffs mostly attorneys and social workers. The people were pleasant and professional and I got a very good and rewarding feeling from working for an organization that helps kids and families. We had clients that licensed our online case management software in other states. The difference in application designs was a challenge that I enjoyed meeting. The move prior to my employment toward a standard and flexible product software was a strong business decision. My position covered tier 1 and 2 web application support and testing.