Fire the ownership.
Help better train and prepare workers for cold calls and how to handle them.
Answered - Sales Representative (Former Employee) - Denver, CO
Definitely make the sales force salaried with commission.
I would sit with normal employees from sales reps to entry-level employees to middle management and try to understand work and life challenges at their level. I think at times there is a disconnect with tenured employees at high levels within this organization that do not understand what daily work challenges are like TODAY vs. 15-20 years ago. We've doubled our sales every 5 years so the day to day lives of employees and workloads are completely different than they used to be. I think we need more people to reduce workload or, compensate employees appropriately for an increased workload -- these jobs are much more involved than they used to be.
Answered - Anonymous (Current Employee) - Columbus, OH
Update the software and technology.
Answered - Shipper/Replenishment (Former Employee) - Sparks, NV
Make the Sales Force Salaried and Commission Paid
Answered - Account Manger (Current Employee) - Chicago, IL