Pros: free parking, good supervisors
Cons: poor management
Business office manager is a narcissistic, arrogant bully who enjoys humiliating people. He expects brown-nosing and will make your life miserable if you don't, and has no respect whatsoever for others. He also uses people as his scapegoat for his own screw-ups.
I had worked for this company when it was owned by Commonwealth Communities and loved my job, got along well with my manager until it was bought out by Kindred. Actually, we ALL liked our jobs back then, and all of us hated it after Kindred took over. A few people quit and told me that if the company was still owned by Commonwealth, they would still be there. So clearly the problem isn't me.
There is a clique, an "inner circle" that is favored, and they are allowed to bend the rules, but you will be held in strict adherence.
The billing itself is difficult because it is bogged down with bureaucracy and is very inefficient. Getting a problem fixed is difficult at best and not possible at worst.
The supervisors are very knowledgeable and fair.