Kirkland's Employer Reviews

At Kirkland's I found that my life revolved around work. Didn't have very much time for family functions. If the job needed me, I was there. Management was great. Store crowded, but you get used to it. I learned a lot about floor sets, price change, and what goes into setting up a sale. I loved it at the time, but needed to step back and be able to – more... focus on my family more. – less

I enjoyed working at Kirkland's and was very happy helping people find what they were looking for with the given general descriptions. I learned how to set up the store to best fill space and show product. The hardest part of the job was when the store started closing as the store stopped receiving shipments from corporate and we had to work with the – more... other stores to fill space. This made it tough to work with the customers but I was always eager to help people find something for their home. – less

Overall a great company, but be prepared for the never ending workload

Loved every minute of my job at Kirkland's. I enjoy working with people!

Pay is awful. Raises are 5 cents a year, and no cost of living increase, so what you get hired at is what you make for the life of your career there. Management at a store level is great, but terrible the higher up the chain you go. The company doesn't care about it's workers. It's cut positions over the years that have made more and more work for people – more... that get paid the same amount for doing more work. The managers can't be full time. They offer no benefits unless you're a store manager. It's a great place to do maybe season work, or as an extra job, but that's it. – less

This company provides a job secure environment, it's very hard and they ask for so much from their employee's but aren''t willing to pay well for the amount of work that goes into making Kirkland's the multimillion dollar company they are today. With no merit increase for the 2013 year, it makes things even harder as a manager to keep team members employed. – more... We are turning over every other day and are hiring almost every week now. there is no consistency at all. – less

A TYPICAL DAY AT WORK
Most days included restocking the sales floor, helping customers, and other tasks to keep sales going. Most Monday's I'd help unload the delivery truck for new merchandise and unbox the items for backstock or to be put on the floor.
I worked the cash register and answered phone calls as well.
I frequently spent time working with – more... a customer to find the home decor, gift, or other item that matched their goals for shopping there.

WHAT I LEARNED
Home decor is not my forte, but I gained some insight into various items that fall into that category. Thinking creatively based on what customers hoped to accomplish became fun as I sought out items that would compliment what the customer wanted/found already.

MANAGEMENT
The management there were very accommodating and patient with me, as I had one to two other jobs during the slow, non-holiday times of the year. My schedule got changed frequently and they worked with me as best they could. I rarely felt like I was not appreciated. Many times I was complimented on my ability to rearrange shelving settings to make room for new items or to consolidate space. Management would often make up fun games to make store meetings entertaining rather than just simply going over new policies or material supplied by the company.

MY CO-WORKERS
Most of my co-workers were very easy to get along with. We chatted frequently and worked well together.

HARDEST PART OF JOB
Never knowing where an item was in the back room, and struggling to find an item that I was unfamiliar with (or had been MOVED since the last day I had worked).

MOST ENJOYABLE PART OF THE JOB
Engaging with the customers and finding ways to make them feel cared about as I helped them find what they were looking for. – less

Provided me with more experience store management and retail procedures.

I really loved and believed in the product and the mission or Kirklanda, fun affordable decor for the average person who wants a hip home! I was a manager, young single and trying to support myself and I worked 38 hours a weeks for a dollar over minimum wage and no benefits because I was considered part time. My day to day work was the constant floor – more... changes which would have been fine if I was compensated for it, but I was not. I also didn't appreciate the company's much abused coupon policy and their unwillingness to make it more fraud proof, yet they often placed pressure on us to reduce the abuse. Can't have it both ways!!! I miss being creative and setting up the fixtures but Kirklands needs to pay managers well for their intensely difficult jobs and not play games (36 hours a week and not offering benefits is a joke and deep down they know it)
I loved my staff and everything else but for as hard as I worked i couldn't come close to making ends meet. I would have stayed forever if they paid me better. – less

In my time here i have learned how to sale products more efficiently, i have learned how a store should be represented and how customers should be approached and cared for while in the store. Managment has a great team always willing to teach and provide the skills needed.

This job would be the greatest if it only paid what your efforts are worth.

I usually help customers with what to buy to decorate their house with & build sales to make sales goal for the day. Also I've learned, from corperate, how to work on visuals to make our best sellers sell faster. Sometimes I work at the cash rep, but Predominantly work on the floor to recover disorganized areas.

I loved my job here. I wish I didn't have to leave but I was moving out of state. Learned alot of home decore, Management at this job was awesome. The manager really did a great job at helping everyone. Co-workers felt more like family.

Managing a cash register
Helping customers pick out merchandise to assist them in achieving a desired look
Marketing
Main manager and two co managers are so sweet, while one is very hard to deal with, extremely sensitive and rude
Hardest part of the job is dealing with the rude boss
Most enjoyable part of the job is making customers smile \

There is not one day on this job that you do the same thing. You have to be prepared for things to change at the drop of a hat. The product is great and affordable for everyone. The employees that work at Kirkland are wonderful so this make managing them that much easier. The hardest part of this job is the manual labor, you are always doing floor changes. – more... Which includes rearranging the whole store around every other week. I love everything about this job. I enjoy helping customers find the prefect picture for their home. When a customer leaves happy it makes you feel great that you know they are going to enjoy their home that much more. – less

A typical day at work consists of helping customers find what they are looking for and check them out as a cashier. I learned that giving your honest opinion, whether it's what the customer wants to hear or not, is the best opinion according to the customers. Management here at Kirkland's was fantastic. We, as employees, were able to accomplish so much – more... out of each day because the managers knew how to assist us in such a way that was beneficials for us as well as the customers. There was never a hard day that I couldn't get through. Working at Kirkland's was definitely a great first job. – less

Low pay, neglected to mention it was a temp job at interview, treat you like a theif, checking your bag and coat after they walk you to door at shift end. send you home early to make sales/labor ratio. no hope for benefits, Customers are nice, but I felt bad selling them cheap stuff. The mangment tells you to sell, sell, sell. but they reap the bebefits. – more... You will never get a raise. – less

If you're just looking for a part-time job, this may be a place to work for you. It's ideal for those needing only part-time work, interested in employee discount, semi-retired.

It is not ideal for those interested in making a retail career for themselves. Advancement beyond Assistant Manager can be difficult.

Benefits are about average for retail – more... work. – less

We carry a large variety of product, there is always work to be done. I like staying busy. I enjoy listening to what people want there home to look like and helping them make it happen. It is nice watching my co-worker work with customers because we all have a different view. It's nice to bounce ideas around. The hardest part of the job is lifting the – more... consoles and large mirrors. The best part of the job is merchandising. – less

The work day was always busy; always something to do. The job itself was about knowing decorating ideas, selling decorative products.