I would not compete with my subordinates staff. I would be fair and try to coraborate to resolve conflicts. Outside individuals without any Kisco affliation will not be allowed to use my company as grounds to market themselves.
Stream line the hiring process for staff. When hiring new employees, it typically takes our building 4-6 weeks to make an offer, and an additional 1-2 after that to get them in to start. It's fantastic to focus on getting the right people, but with a 2 month window, you've already burned out the staff waiting on a replacement.
Get rid of the confused marketing leadership, they have no idea why you even hire a sales person, they think it's to be a marketing secretary.
I'd listen to the staff regarding the building. The surveys are good for the residents. But, what about how the staff is treated? Clean house, bring in a whole new Management team. One that know how to not just give orders but, show and prove!
Answered - Hourly employee (Current Employee) - Winston-Salem, NC