ASSISTANT TO STORE MANAGER (Current Employee) – Leesburg, VA – December 1, 2015
Overall, a good company to work with. I have been with this company for 8 years and have worked my way up. This location is closing as of the end of this year and I would like to find a full-time permanent position in the month of January 2016.
No longer provide health insurance. Not enough family time.
Monitor sales activities (Former Employee) – Pooler, GA – August 12, 2016
A typical day includes counting the drawer and restocking product as customers purchase items. Basic store cleaning is required every shift. Customer service includes assisting customers in finding the correct item for their requirements and performing returns and exchanges. Good work environment. Poor diversity with the management staff.
A typical day at work consisted of stocking shelves and making sure that all the products from the deliveries were on the sales floor. Working one on one with customers to help them in anyway in finding the right products. If I wasn't working the sales floor I was working in the back unloading the merchandise from the truck.
I learned about the products that we were selling and I honed my social skills and sales abilities.
Management was wonderful, some later became my friends. They cared deeply for their employees and the happiness of their customers.
The majority of the coworkers were great. There were a couple that they hired that turned out to be a couple of bad apples but they didn't last there too long.
The hardest part of the job was the occasional difficult customer.
The most enjoyable part of the job was working with such good people.
Sales Associate (Former Employee) – Birch Run, MI – April 23, 2016
A typical day consists of assisting customers, ringing up sales, pricing and stocking merchandise, straightening and cleaning the store every night. One of the keyholders was married to the store manager, and the key holder acted as if he were the boss as well. But other than that, it was a decent place to work if you didn't have to work with the boss' husband.
Store Manager (Former Employee) – Lake George, NY – March 10, 2016
Hired on as store manager, regional's assistant "trained" me for 2 weeks. Most of the time he was on the phone with managers from other stores. I inherited staff from previous manager that had passed on and they were left to manage themselves for 5 months. Of course overtime was through the roof and when I took over, I was like the new sheriff in Dodge. Once I got past the staffing issues, we were issued a new regional manager. This one was friends with one of the employees and stayed at her house during store visits which I find extremely inappropriate. She also talked about who was getting fired at home office, again, inappropriate. She came unannounced one day on my day off, rearranged the store, constantly berated me the next day when I came in, and since she was the golden child at the home office, I had no recourse and quit immediately. Would never work there again. Absolute nightmare.
Fourth Key Holder (Former Employee) – Cranberry, PA – January 13, 2016
This was a great place to work. I loved the people I worked with and I would of loved to stay at this job but they cut hours so bad that I couldn't even afford to go to work. This might not be the case with other Kitchen Collection stores. Other than that it really is a great place to work. The way they do things is a little goofy but everybody is different in the way they do things.
Got a pretty decent discount on store items. Really awesome if you like to cook.
Working alone at night by yourself, There were almost alway two people all day long but night shift works by themselves.
former Manager (Former Employee) – Laughlin, NV – March 3, 2016
worked for this company for 6 1/2 years, stated as sales associate, quickly advanced to key holder, then assistant manager, then manager. my second year of being a manager, two of my staff members, conspired against me, because they felt scheduling was unfair, they told out right lies about me, I was unable to fire these employees due to ?????.. I gave my noticed and left, the issue is plain and simple when your a manager of a store, and you have staff members creating problems you have no control in them being fired, but are asked to continue to work with these employees, who could ruin your inventory, steal, or just basically tell lies to other mall employees, while the manager takes the fall for the store. Managers should have more say in who is entitled to stay when there is troubled employees in the store they are in trusted to run. And I was asked by district managers to stay and run the store, I declined, & still these employees where telling others employees of the mall I was fired, When I did quit 5 staff members of mine also quit also,
Store manager,special projects (Former Employee) – Flemington, NJ.main office is in chillicothe ohio – May 14, 2015
they no longer offer insurance nor do they have any advancement -the 1st 4 years were great seems the company is failing .i used to travel and build new stores and take down stores now its just closing stores '' i got laid off - i worked hard and long hours at times but loved it--new ceo's that left now but left this company hurting there are still people there that hurt this company -my day was to open the store stock from back make sure food is rotated always smiling and help every customer(guest ) to the fullest 'which i loved -also did reports for the day and banking .i loved my team and my customers .
Supervisor/2nd key-holder (Former Employee) – Bossier City, LA – April 18, 2015
I was primarily a cashier, but I also restocked, used Plan-O-Grams My favorite part of the job was talking with the customers about kitchen appliances/gadgets The hardest parts of the job was unloading a large truck with over 100 boxes of product, alone! and doing the paperwork ( and that was only difficult because the training was poor) Got along well with the co-workers, only thing is one of them talked about her personal life entirely too much The manager and I got along well also, but she ran errands and did personal things on company time (which I disapproved of)