Overall a typical day would most likely include assisting at least three, to six customer with different situations. Along with stocking as much merchandise with the amount of time I am there, and not with a customer allows me. I also learned how to handle customers in a professional manner. The biggest struggle of the job would have to be insubordinate customers. Reflecting that, the easiest and most enjoyable part of the job would have to be helping the customer to their satisfaction with an acknowledgement.
General Manager (Former Employee), Cedar Rapids, IA – March 26, 2015
Cons: out dated
Kmart has good prices and a good selection. They spend a lot of money in the wrong places and they don't follow the times with technology and fixing up their stores. Employees are very long time employees of 30 years or more with no skills to advance. They spend their money training out of the box hires and leave the employees that are in-house not learning anything new to advance they don't put the time into the associates that they have. hardest part of the job was that we went through District Managers so often. The best part of the Job was the associates and customers.
Night Crew Supervisor/Customer Service (Former Employee), Antioch, CA – March 26, 2015
Pros: Great fellow employees
Cons: not good management
I worked hard for this company. Never appreciate their employees as well as threatening to fire employees who were sick and needed time of. Generally one or two sick employees spread to many other employees. Not good management sense.
Cashier (Former Employee), O'Fallon, MO – March 26, 2015
A typical day at work was almost always unpleasant. I did not really learn much at this job due to lack of teaching skills and poor management. I was mostly working by myself but the times that I did get to work with others is was decent, I liked some of my co-workers but others did not get along with me very well. The hardest part about this job was to stay busy when there are no customers. The most enjoyable part of this job was getting to associate with the happy customers.
sales associate (Former Employee), collinsville – March 26, 2015
Pros: great and supportive management
Cons: 3 yrs./ 3 dept. and no payraise
typical day at work was about customer satisfaction and to provide an overall good shopping experience. Co-workers and management were always happy to help in any way they could which made for no hardest part of a job which made any job enjoyable. It was from this job that I learned that I was a good people person.
Front End Cashier (Former Employee), Bronx, NY – March 26, 2015
A typical day at Kmart had its pro's and con's. The computers weren't updated and when checking out a customer, the computers would shut down sometimes or freeze. The hardest part of working there was dealing with computers. The customers would think its the associates moving slow but it was the computers. The associates were awesome. If you were new and had concerns they would help you figure it out.
This place was well balanced, had a good work ethnic, cares about employees.
Softlines Associate (Former Employee), Billerica, MA – March 26, 2015
This place helped me gain work experienced, friendships, and taught be various new skills. I personalty would return when given the opportunity. I loved interacting with all the customers and other staff. I especially loved the different personality I encountered day by day.
Cons: 20 hour weeks and Payday is on a Monday if you don't have a bank account.
It was fun working a Kmart. Working there gave my resume the boost it needed. The downside is that you won't receive more than 20 hours a week unless you're a supervisor or a manager. That and if you are male, then you will be pulled from your tasks to get shopping carts and unload the truck they get twice a week. Other than that it's a decent place to work.
Cashier/Customer Service (Former Employee), Waynesboro, VA – March 25, 2015
Pros: rewards cards
Cons: breaks and pay
A typical day at work I checked out customers, I did returns and exchanges on customers items, I answered phone calls and directed it to whom ever it was to, I counted the drawer to make sure everything was balanced, and I made sure the cashiers were doing their job. I learned how to deal with different types of personalities and attitudes and to not let it get to me.
Department Manager (Former Employee), Kenosha, WI – March 25, 2015
Worked there about 10 years ago. Also a fast paced, high demand job, Was let go because of work force reduction Enjoyed the people and the management team. I learned how price changes, planogram, unit integrity, Register operator, front desk.