I learned at KNI that I am able to roll with the punches. Though each work day is similar through routine, no work day is the exact same. Situations were thrown at me on a daily basis, and learning to adapt to those situations has trained me well.
The thing I enjoyed most about this job were the clients (aka patients). All the hard work and sometimes difficult staff meetings were to ensure a good quality of life. When activities were planned and followed through, the smiles on their faces made it all worth while.
The hardest part of the job was communication with co-workers. Each staff member had their own interpretation of what the clients non-verbal cues meant, so deciding as a group on activities, items to be purchased, etc. were sometimes difficult to come to a final decision. In my heart, I know it's because we all cared about our clients, so even though it was difficult, it was easy to understand where it was all coming from.