Eligibility Associate (Current Employee) – South Bend, IN – December 5, 2017
Great workplace. The team i work with are always willing to help out and jump in as needed. Although I feel that the pay isn't worth what we do as part of our job, I really like working for Knowledge Services.
Manager (Current Employee) – Indianapolis, IN – November 6, 2017
This is one of the best places to work, it is special to work with such great people day in and day out. Knowledge Services strives to be the best at what we do. We demonstrate compassion and service every day, very proud to be a part of this company!
Temporary Assignment (Former Employee) – Indianapolis, IN – October 16, 2017
The job was not with Knowledge Services directly. This is a staffing agency, so the actual job was with a different organization. The management of Knowledge Services was nice and helpful. They were able to place me with a temporary job quickly.
Eligibility Associate (Current Employee) – Jeffersonville, IN – August 7, 2017
This company is under contract with the State of Indiana. There is very little health insurance that is offered, no Dental, no Vision, insurance is available, so I pay out for that. We are supervised by the State supervisors, Knowledge Services is located in Indianapolis.
Senior Cash Management Specialist (Current Employee) – Indianapolis, IN – July 5, 2017
If you get in on the "popluar" group you will be fine and will be able to advance. If you aren't so lucky to get into that group you pretty much have to watch what you do and say. They do have a good culture and try to make it fun with monthly breakfast and games.
ELIGIBILITY ASSISTANT (Current Employee) – Indianapolis, IN 46250 – June 26, 2017
You learn the concept of patience thru this position. On a day to day you experience different cultures and lifestyles as you assist the clients with the intake of their paperwork. It is sometimes challenging with the language barriers but with the assistance of the language line you are able to communicate effectively. This job is a great job to work especially if you like helping others.
Eligibility Associate (Former Employee) – Crown Point, IN – May 18, 2017
My only complaint with this company is that they did not pay enough for the work that is done. they also required us to wear white shirts and black pants everyday but did not provide a clothing allowance.
Eligibility Associate (Current Employee) – Indianapolis, IN – May 2, 2017
I enjoy the job itself, the onboarding process is very shaky with Knowledge Services. I never met anyone from the company until I had been employed for over three months at the contracted location. All correspondence was done by email and phone. I felt very unsure of the situation but the non micro managing approach they have has worked great since being onboard; onboarding itself was just super shaky and lots of uncertainty.
productive place to be, we do have some fun most days
Eligibility Assistant/Level 4 filing clerk/state I (Former Employee) – Indianapolis, IN – April 27, 2017
I was contacted out by knowledge services to work in a State ran facility. As far as knowledge services goes, my contacts were pretty good people. I enjoyed the ones that actually made contact. As far as benefits goes, the "contract" employees need better benefits
Eligibility Associate (Current Employee) – Connersville, IN – April 27, 2017
There is no advancement opportunities in the company. The pay is not great. We are required to wear white dress shirts which is a horrible idea and hard to maintain and keep looking professional. They do not offer clothing expenses to help accommodate the dress code. Do not offer sick days, vacation or bereavement days. Trying to earn time off with this company takes a long time. One of the pro's with this company is we get all major holidays plus a few bonus holidays paid and every weekend off!
paid holidays, weekends off
dress code, vacation/sick days/pto, no advancement
Eligibility Associate (Former Employee) – Indiana – February 20, 2017
You will regret taking a job with Knowledge Services/FSSA if you are a smart hard working individual with any type of career goals. The pay is okay if you still live with mommy and daddy. The benefits are a joke. They will cut your hours with a few days notice and tell you to use up your PTO to make up the difference. Once you realize what a joke you are to the company and find a new job they refuse to continue your direct deposit and mail out your last checks. It's like they're giving you the middle finger because you had the audacity to quit! Do Not Work Here!