Egotistical management, office bound and clueless
Customer Service (Former Employee) – Great Lakes Region – January 31, 2016
Working with veteran techs is difficult due to the fact that the safety of all involved usually rests on them. Makes them miserable and hostile. Nerve wracking when many feet above the floor in precarious positions. Lots of yelling and name calling. It trickles down from the highest management levels. It truly runs downhill.
Rules of engagement change at an alarming rate, tough to keep up with the rule of the day. Safety is a word, not a practice in many cases, though it is situational. Management is in CYA mode, don't give a hoot about you or your issues. Inspections at customer sites are a joke. NO TIME to do it correctly, get the paperwork pencil whipped and get the bill sent out, oh and don't forget to generate some quotes while you are at the customer...........
Excellent training, decent pay
NO BREAKS, arrogant management at the branch level