long hours, below standard pay, unqualified management, managers were so bad the branch I worked for lost 9 people in 6 months and district management did nothing about it. as a tech, I was on call for 2 weeks at a time without compensation. I had been on rate pay jobs and was never told it was rate pay. Safety program is in place so they can blame you if something goes wrong. Recently a tech with 16 years of service was fired by the branch manager for a minor safety violation that the branch manager had recently violated, very hypocritical. It was always about the money with them, over a 5 year period I witnessed some very unethical behavior by salesman and managers. Consistently sent to a job without the proper parts, tools, and equipment to do the job, and when the job didn't make money it was always the techs fault. GPS in the vehicle, always monitored, and recording your driving behavior. When it comes to a raise, forget about it, they will make a list of any little thing that you do all year long to use against you when it is raise time. if you get one it will be below par. Constant harassment from supervisors DAILY. THIS WAS MY EXPERIENCE WORKING FOR THEM IN THE NORTHEAST OVER 5 YEARS. It may be better in other parts of the country, but after reading a lot of these reviews, I doubt it. STAY AWAY FROM THE NORTHEAST.