They will work you to the bone with low compensation
Clinical Team Leader (Former Employee) – Colonial Heights, VA – March 17, 2018
Kool Smiles is about Kool Smiles. They really don’t care about your personally life. They allow managers to hire their friends in which the manager shows favoritism to that person. The will over fill the schedule intentionally, you will work into lunch or work beyond your schedule time.
Front Desk Coordinator (Former Employee) – Sumter, SC – March 7, 2018
At this job, they do not welcome very much new people. Some of the employees would never even say hello. Manager seemed to ok, did not bother no one, but as soon as it was 1st little issue, instead of being fair, decided just to get rid of new person, which is me. Just because it was easier that way.
Dental Assistant (Former Employee) – Hattiesburg, MS – March 7, 2018
When I worked at Kool Smiles, they very new to the area. They had great trainers and the staff was friendly, but because of the new staff, it was at time very stressful to learn new computer programs and learn to work with the many doctors that came through the office. Overall, it was a great place to work. They offer great benefits and pay.
Dental Hygienist (Current Employee) – Fredericksburg, VA – March 2, 2018
It's an OK company to work at. I enjoyed my working experience with many of my coworkers and the patients are adorable! The hardest part of the job is some days will be short-staffed and be able to multi-function for the job and team-work become essential.
More team work orientated. Mainly serving Medicaid-insured patients (Pedo)
Great work/life balance with great people to work with
Area Dental Director (Former Employee) – Boston, MA – February 22, 2018
Loved working with Kool Smiles for more than 8 years. Great culture with great mentorship. Best place to join whether you are a new grad or an experienced dentist as long as you want to do what is right for patients. Fair compensation.
Always cancelling patients because we couldn’t get anyone to work and then dealing with angry patients
A nobody (Former Employee) – MWC – February 10, 2018
Corporate dentistry at its worse! No local support from man. expect when they want to fire someone or try to catch you not wearing goggles. Hey act like they’re so concerned about safety but wouldn’t do anything when a doctor was dozing off when working on patients.
Sedation Coordinator/EFDA (Current Employee) – Indianapolis, IN – January 31, 2018
I you’re looking for great experience to learn fast pace after graduating this is the place for you. You will learn very fast the workers are great there are lit different specialties that you can learn working for Kool Smiles.
Overall a great working environment and get along very well with coworkers. I appreciate the manager so much, she is very understanding and helpful in everything. Only complaint is the main doctor. She is very abusive with employees and rude with patients. Doctor is good with her job, but personality needs LOTS of work.
Dental assistant in fast paced work environment (Former Employee) – Mississippi – January 24, 2018
Helping the patients was one of the most rewarding things you could experience at a job. They were grateful and made the work days fun and exciting. The company was money driven and treated the patients as a number and not a person. All they saw was quantity. Quality was not on everyone's agenda when it came to patient care. The company was corrupt with work place affairs, racism, favoritism and embezzlement. If you were your own person and had an opinion you were wrong and they worked hard to get rid of you. Working with all women and the pettiness and attitudes was terrible.
RDA (Former Employee) – Amarillo, TX – January 18, 2018
The Dr. are very good with patients but the new office manager is not management material. She tried to change all policies when she came on board with them. Everything that the employees were used from working there for years she was changing.
hartford office on main street is awful. pompous office manaagement and tons of office politics and drama. worst t job I ever had in my whole life, thankfully I'm finally ouuutttttaaa here! wouldn not recommend this job to my worst enemy: management targets you if they don't like you, blatant abuse of power
Dental Hygiene (Current Employee) – Hampton Roads, VA – January 4, 2018
They overbook and do not allot a lot of time per appointment. They understaff and expect an on-time schedule. The is definitely a very fast-paced environment and requires a lot of communication and team work.
Dental Assistant (Current Employee) – Midwest City, OK – December 27, 2017
The staff are great but the manager and clinical team lead lack training, professionalism, and responsibility. They offer health insurance but even with the best option the deductible is impossible to meet. We are booked 11-12 chairs all day in the hygiene department but we only have 6 chairs. The doctors side has 4 chairs but are often booked to 7. Most of our patients show. We work through lunch often and the office does not supply food. We are now open on Saturdays and we have to rotate those. We have a high tue over of staff and doctors. Micromanaging is at an all time high. Absolutely ridiculous! Run for the hills. This place will work you like a dog with low pay. Their number one goal is money. Not patient care.
Dental Assistant (Former Employee) – Elizabethtown, KY – December 9, 2017
They over scheduled way too much, often worked through lunches, huge issue with the turnover rate, management changes frequently, often understaffed due to people leaving, poor communication. Working you full time with out full time benefits. They did have decent benefits once you were on full time. And patient care and sterilization was always a priority among the staff and with the company.