A typical would start off answering emails and scheduling work for the technicians for the day and week. I worked directly with the technicians (pulling parts, printing work orders and creating additional paperwork). Not only did I learn about the fire and security business, but I learned how to work in a team atmosphere. The hardest part of the job was prioritizing work and projects because they were all important and needed. I had to learn to multitask to the fullest in order to get them accomplished. Some days I had to stay over to make sure a job was completed or figure out a billing issue with a customer on the phone. The most enjoyable part of the day was when my desk was cleared or my goals I set for my self was completed.
i was able to work alone with miminal supervision.
there was no direction in management.