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Kroger Co
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310 reviews

Kroger Co Employee Reviews

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Mighty Grocery Store
Customer Service Representative (Former Employee), Blacksburg, VAJune 24, 2015
Pros: Great scheduling
Cons: Managers tend to play 'favorites'
Kroger has been growing for several years and I don't see it stopping anytime soon. I learned about customer relations and being able to do anything that requires to make a customer leave happy.
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Pay not great
Baker (Former Employee), Toledo, OHJune 21, 2015
Wanted me to preform head bakery duties without the extra pay with very little hours. Could of just been the location I was at. However I did enjoy my job.
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Good place to gain experience
Customer Service Ambassador (Former Employee), Blue Ash, OHJune 17, 2015
Pros: Discount on Kroger brand items, special discount inside the store, Vacation and sick days
Cons: short lunch breaks, promotions based on politics
Taking calls from angry customers regarding Kroger related issues. I have learned how to deal with rude people and stay calm. I also learned how to navigate through several computer programs. The management – more... listens to your concerns, but rarely takes action. The turn over rate is very high. So I'm able to meet new people all the time. I enjoy helping the customer who appreciate what you have done for them. It gives me a since of satisfaction. The pay is below average. – less
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Great people
Senior Co-Manager (Current Employee), Atlanta, GAJune 13, 2015
Pros: great people
Cons: many different directives
Great associates that will follow the leadership of management. At times direction can be difficult, with continued focus each month and directives.
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Okay to place to work
Manager (Current Employee), Columbus, OhioJune 11, 2015
The people you work with are good people. Hard balancing between work and life outside of work. Hours can be longer than expected with more stress. As Store Managers you do get nice bonuses which takes the pain out of the long hours.
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Easy job, easy money
Stock Clerk (Former Employee), Monroe, MIJune 10, 2015
Pros: Benefits, great people, great customer service.
Cons: N/A
I used to bag groceries at this place for about 9 months before being transferred to stock. I loved working midnights and having a blast talking to my co-workers while still getting work done. It did take a toll on me after a while which made me look for a different job with a better schedule.
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Great!
Front End Manager (Current Employee), Lawrenceville, GAJune 9, 2015
Pros: Flexibility
Cons: Schedule
Good Company to work for. Sometimes it gets hectic because it is retail. Also, the schedule changes from day to day and week to week.
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productive and great place to work
Full time work (Former Employee), Kingwood, TXJune 5, 2015
Full time work as a cashier using electronic scanning & keying
Train new employees in day-to-day operations
Maintain a clean work environment
Provide excellent customer service
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kroger deli / bakery
Deli Clerk/Cashier (Former Employee), Southaven, MSJune 3, 2015
Pros: employee 10% discount, 1 HR lunch, great benefits
the most enjoyable part of the job is learning new things and meeting different people but the hardest part of the job is when you are trying to get things done and your supervisor or higher heads is – more... behind every second everyone is assigned to do different things but there's some time that co workers and supervisors team up with you to get the job done as quickly as possible so you can move on to the other task – less
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Good for Entering the Work Field
Cashier/Bagger/Customer Service Representative (Former Employee), Owensboro, KYMay 28, 2015
Working at Kroger brings about some fond memories. Customers began to develop their trust in you regardings their needs, and more so, you establish a relationship with them to suit their needs and that's – more... what made it worth the while. I learned to how to be efficient with customer service as well as different tools and ways to go about making the customer's experience being worthwhile and memorable. It would have made for a more efficient store had management worked alongside their staff instead of against their staff. In short, staff rallied together to ensure that the job got done in order to deliever excellent customer service. I never experienced a difficult moment working at Kroger. The most enjoyable moments of working at the store that I worked at was just to see all the customers come and get to know them and familiarize myself with their needs so when they did visit the store, we'd be set to better service them. – less
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Great place to work for.
Department Manager (Former Employee), Burton, MIMay 25, 2015
I worked there for a long time and it was a good place to learn new skills and have a great time doing it. I would recommend anyone who would want to work there.
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Never a dull moment different people to meet
overnite stocker (Former Employee), Houston, TXMay 18, 2015
Pros: cheap insurance worked in controlled climate
Cons: working late night and long distance to job
Learned how to use hand-held RF. Challenged myself finishing work loads which varied. always different people to work around made job fun.
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Allowed me to advance my career but lacked proper management
Lead Pharmacy Tech (Former Employee), Dayton, OHMay 17, 2015
Pros: Great training and experience.
Cons: Unqualified management.
I started my pharmacy career with Kroger in 1997. I was very pleased with my employment. Unfortunately there were several changes in management over the years and uncooperative employees that made the – more... job very hard to focus on. I felt that the stress it caused not only at work but at home was taking its toll. I appreciate the experience and training I received but decided I could no longer continue my employment with the company. – less
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Ok workplace
Assistant Customer Service Manager (Current Employee), Holt, MIMay 15, 2015
Pros: Good insurance, friendly employees
Poor management, no "rules", unreliable employees, no structure, unfair pay
Hardest part of job- doing my job duties plus anyone who decided not to show up to work.
Best part of job- .......
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I love the people I work with.
Sales Associate (Current Employee), Portsmouth, OHMay 13, 2015
Typical work day, I go into work and unload the truck. Separate the totes with products in them to be works on green carts. Work products to the shelves.
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A good place for your first job.
Cashier Clerk/ Produce Clerk (Former Employee), Garden City, MIMay 11, 2015
This was a good job to begin with, I was 16 and stuck around until I turned 22. Unfortunately they werent able to work with my schedule when I was in school and my daughter was born.
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n/a
Assistant Buyer (Current Employee), Portland, ORMay 8, 2015
Fine company to work for. Fast past environment. Fun good coworkers challenging. Friendly, everyone is willing to help all the time.
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Retail pharmacy setting
Full-time Floater Pharmacist (Current Employee), Indianapolis, INMay 7, 2015
Pros: Good benefits and compensation, mileage for over 20 mile round-trip drives, personable boss, flexible hours
Cons: No scheduled breaks for pharmacists, long hours
I enjoyed working at The Kroger Company. The opportunities to advance were readily available and my supervisor was approachable and personable. The hardest part of my job is making sure that everything – more... in the pharmacy runs smoothly while unexpected events and problems can occur at any second. There is no schedule to the day, so there is no telling at what time I would eat lunch, or at what time a difficult situation would occur that would back us up the rest of the day. The most enjoyable part of the job is that I was a floater pharmacist, so I got to meet new people all of the time, and I would never be at a too-busy or too-slow store for longer than I could handle. – less
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Productive and fast pace
Cashier (Former Employee), Richmond,VaMay 6, 2015
Pros: Paid every week, could get long shifts if you want, and nice people
Cons: Not enough hours and short breaks
Kroger was fast pace at times which made the work day go by faster. I learned how to really handle money working there. Management was very helpful and willing to answer any questions with no problems. – more... The work environment was positive for the most part and my co-workers were easy to get along with. The hardest part of the job was adjusting to the computers but I soon mastered that. The most enjoyable part of the job was meeting new people and engaging with customers. – less
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Might as well work for WalMart
Bakery Clerk (Current Employee), Lynchburg, VaMay 5, 2015
Pros: 10% discount on Kroger items, co-workers are like family and help in hard times
Cons: Lack of teamwork and employee appreciation, scheduling inconsistency
Bakery clerk duties are split into three categories. You have bakers, cake decorators, and merchandisers. Bakers bake all of the goods like bread, cookies, pies, and breakfast items. Cake decorators take – more... care of cake orders, gourmet cases, strawberry product, and the cake case. Merchandisers break down frozen deliveries and fill the floor with thaw-and-sell items. In most cases, you will be responsible for all positions in a given day. To work in the bakery, you will also be required to be trained in the deli (deli is not required to be trained in the bakery.)

A lot of your co-workers come to your aide in personal crisis. Many will raise money for cancer patients, those who have lost family, or just those struggling to give their children a good holiday. Raises occur every 6 months. Full time status is achieved after working 14 40-hour consecutive weeks. The whole system is based on seniority, including promotions. After reaching full time, you are pretty much guaranteed 40-hours a week if you have full time availability. If you don't, you'll have to fight for your hours.

Co-workers are catty and spread rumors quicker than a fire raging through a bone dry forest. Racism is everywhere and is directed towards all races. Most co-workers are completely ignorant and insensitive towards those with mental disabilities. Management does not care about employees' well being, availability, or human limitations. You are expected to work several peoples' positions and get all of the work done in your scheduled time (no overtime!) The union works only to keep lazy people employed. Kroger supports abuse of employees by customers. The company has also re-implemented secret shoppers who judge your work performance based on one experience and do not factor in the busyness of the day or your work load. (Your performance is based on whether you acknowledge every single customer you come across.) Because promotions are based on seniority, people who shouldn't be in management are. Kroger also likes to spend millions of dollars are new programs each year to increase customer satisfaction when this money should be put to use in helping employees make a living wage. It is often forgotten that a happy employee generally makes for happy customers. These programs also tend to fail. – less

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Kroger Co Salaries

Courtesy Associate
$7.50 per hour
Cashier
$7.50 per hour
Customer Service Representative
$7.75 per hour
Deli Associate
$7.95 per hour
Cashier/Customer Service
$8.00 per hour