Pros: 10% discount on Kroger items, co-workers are like family and help in hard times
Cons: Lack of teamwork and employee appreciation, scheduling inconsistency
Bakery clerk duties are split into three categories. You have bakers, cake decorators, and merchandisers. Bakers bake all of the goods like bread, cookies, pies, and breakfast items. Cake decorators take care of cake orders, gourmet cases, strawberry product, and the cake case. Merchandisers break down frozen deliveries and fill the floor with thaw-and-sell items. In most cases, you will be responsible for all positions in a given day. To work in the bakery, you will also be required to be trained in the deli (deli is not required to be trained in the bakery.)
A lot of your co-workers come to your aide in personal crisis. Many will raise money for cancer patients, those who have lost family, or just those struggling to give their children a good holiday. Raises occur every 6 months. Full time status is achieved after working 14 40-hour consecutive weeks. The whole system is based on seniority, including promotions. After reaching full time, you are pretty much guaranteed 40-hours a week if you have full time availability. If you don't, you'll have to fight for your hours.
Co-workers are catty and spread rumors quicker than a fire raging through a bone dry forest. Racism is everywhere and is directed towards all races. Most co-workers are completely ignorant and insensitive towards those with mental disabilities. Management does not care about employees' well being, availability, or human limitations. You are expected to work several peoples' positions and get all of the work done in your scheduled time (no overtime!) The union works only to keep lazy people employed. – more... Kroger supports abuse of employees by customers. The company has also re-implemented secret shoppers who judge your work performance based on one experience and do not factor in the busyness of the day or your work load. (Your performance is based on whether you acknowledge every single customer you come across.) Because promotions are based on seniority, people who shouldn't be in management are. Kroger also likes to spend millions of dollars are new programs each year to increase customer satisfaction when this money should be put to use in helping employees make a living wage. It is often forgotten that a happy employee generally makes for happy customers. These programs also tend to fail. – less