Customer Service Representative III (Former Employee) – Loveland, CO – October 25, 2015
Great coworkers and team leaders. Very time sensitive, but a fun environment. Frequent meetings kept everyone in the loop, which isn't always the case. It's a shame the company went bankrupt. It was a great place to work.
Customer Service Specialist (Former Employee) – Loveland, CO – September 8, 2015
This is a great job. The people are super to work with and the management is sincerely concerned with the the employees in a personal manner not only work. The job gets stressful at times but at the end of the day it is still a good place to work.
Customer Care Center Representative (Former Employee) – Loveland, CO – January 24, 2015
I was given the opportunity to learn a lot about Credit Reports thru the 2years. Took about 115 calls daily each day was a different adventure. Management was kind and personable to me, never having any issues. Co-workers became family, nothing was difficult about the position. Enjoyed helping the customers and clients calling in for help.
Customer Service Representative III (Former Employee) – Loveland, CO – January 12, 2015
Kroll was a great company to work for. The work was enjoyable, I love my supervisor, and my co-workers. It was like a big family. It is sad that they are sending everything over seas now. The only thing I didn't like was the pay. We did a lot of work and it felt like we didn't get paid enough. We put up with a lot of yelling and screaming from client and customers and we could have been compensated more, But other than that, it was awesome!
Former employee (Former Employee) – Loveland, CO – April 30, 2014
For a vendor dealing with large clients, the emphasis is on numbers, not quality which creates problems. Management seems to be either not knowledgeable about the client's particular needs or not experienced enough to know how to deal with the client. Favoritism runs rampant and there is a culture of changing the rules as they see fit.
the people, ok salary
major amount of micromanagment and disregard for employees.
Mortgage Quality Control Analyst (Former Employee) – Englewood, CO – March 8, 2014
I have many years of excellent experience. During this period, I have developed and refined my skills in many areas including office administration, project management, word processing, data entry, records maintenance, audit work, quality assurance, and client relations.
Customer Service (Former Employee) – Loveland, CO – September 3, 2013
A typical day at work was always different and fun. I have learned how do deal with problems with custuomers. The co-workers always were the to help when needed. The hardest part of it was not being able to do more then I can do. The most enjoyable part ot the job as all the pot luckes we had.
Data Entry (Former Employee) – Lyndonville, VT – October 19, 2012
Was a great place to work. Great co-workers with an outstanding management team made this an ideal office setting. A relaxed and comfortable environment so long as everyone was putting in then fair share of work.