Not the same as when I started
Assistant Manager (Former Employee) – Greater New York – June 29, 2015
When I first started with this company I could feel the "prosperity" the company would preach about. This company does do amazing things with foundations such as the American Blind Society, and the Women in West Africa. However when it comes to their own back yard, after several shifts in upper management the "prosperity" is like a unicorn.
They cut back payroll, yet expect you to have coverage for peak times, but wait you don't have the hours for coverage.
Only salaried managers are given 40 hrs.
Moving up is difficult unless you can find the balance of selling, cleaning (when no one is in the store), stocking (again when no one is in the store) and giving facials (if you have the coverage,) so you can sell a $108 cream, and its regimine that has more ingredients than most "natural" companies use.
Accountability is key, yet store managers are not coached in improving their own growth.
Treat your team in stores with "Prosperity", set your teams up for success instead of giving them goals that are unobtainable, and blame them that doing "X-Y-Z" works. It does not work across the stores, if it did all stores would exceed their yearly targets.