L'Occitane Employer Reviews

Greeting customers and welcoming them into the store like they are a guest at my own home, I find what they came in for and show them an extra thing or two to increase the sale. Working with each customer directly and finding out their specific needs and wants while getting to know them and relate to them on a personal level helps me build a trusting – more... relationship with the customer. I learn new things every day as well as get the chance to educate every customer I meet. – less

They are a brand driven to be the best and are always forward thinking. They drive their associates to push the boundaries to the next breakthrough and the next level of success. No day is the same as the last because you are always moving forward.

excellent team work among managers. we all help each-other in anyway we can for daily struggles coaching,merchandising, hiring.

I have worked in skin care for many years and this was by far the most fun! I really learned how to take care of my skin in every regard. I was also able to teach my customers and help them find the best products for them. Very high end, so you cater to each customer. There was alot of room for growth whitin this company and they pay well!

L'Occitane is something of a tricky company to work for. Should you negotiate a good pay rate for yourself in the beginning (ask for more than you would think to, you might just get it!), you will find yourself well compensated for working a non-commissioned sales associate job. The standards of product knowledge are high, and the level of responsibility – more... that every associate has is higher than one might expect at a job with hourly pay. This is truly boutique retail at it's most personal level. There will be days when your location is understaffed and you will be the only associate working in the store for the entire day. There may be long stretches of time after a transfer, resignation, or firing that you location may be without a manager, and you and your co-workers will be left to run the show with a remote manager "overseeing" your location.

So, if you don't mind busting your butt and being inconvenienced at times in the face of really decent retail pay, then go for it! – less

At L'Occitane you will often be alone on the sales floor. That's great for me personally but some people don't like it. At my store at least, all sales associates are also key holders. This means you will own and close the boutique. The products are high quality and the customers are usually very pleasant to work with. The company is taking initiative – more... to improve its internal promotion program and overall culture. All of that being said, the music will drive you slowly insane. It is an odd combination of technoish muzak, Edith Piaff, and obscure French music from the 1930's. It is the same every day. It will be drilled into your head. You will hum it all the time. It will be in your dreams. So, just take that into consideration. – less

good management.
good balance between work and life.
high autonomy.

Under direct supervision of Senior Director of Design/Retail Operations, cross worked functionally with Marketing, Visual, Store Operations, Real Estate & Construction departments to launch retail boutique openings in the northeastern U.S. region. Responsible for the development of key strategic operational plans for commercial design teams & for ensuring – more... that the design initiatives were successfully delivered on schedule within budget, with a high quality outcome reflecting each store brand's image. Conducted comprehensive research into the District of Columbia metropolitan’s consumer market by observing existing product lines & pricing offered, comprising a best potential revenue basis. Secured & managed a team of non-contract educators to ensure store designers, planners & coordinators adhered to company branding design and specifications criteria. Captured team member internal/external work schedules & individual progress in order to meet assigned turn over dates & quality standards. Administered in-store education; new product launches; business building & refresher courses. Created loyalty of brands through increased sales, education & the “in-boutique” presence. Developed strong relationships within local business community, product distributors, customers & personnel by maintaining ethical relationships with current and new suppliers. – less

I learned everything you could need to know in regards to skin care, hair care, cosmetics application and fragrance.
The team was so fun to work with, there is alot of energy in the store.
The best part of the job is the gratis!!

Unless you're in a flagship, you're by yourself in the store for an average of 1-6 hours a day. No security whatsoever. Company pushes you to essentially bother customers until they tell you to stop. Very inconsistant with employees salary and promotions. They make promises they don't keep. Part-time sales associates are taken advantage of and receive – more... no benefits. Poor amount of gratis and trainings. Approximately $30 of gratis a month if you're lucky. No motivation to do your job well. Very high turnover rate. Very low percentage of happy employees. – less

We meet and greet customers, answer skin care concerns and demonstrations of product. Sales and meeting our sales quota is mandatory. It is a fun place to work and we meet with very interesting clients. Our policies are to make each customer welcomed to a unique L'Occitane expirence. Closer tallies out profits, closes out register, deposits and prepares – more... store for morning shift. Opener will gather information from day before into daily work log. All sales associates are key holders.
We have a great team spirit and work well together. We have team leadership and great communication between co-workers. The hardest thing about the job is standing on your feet all day. – less

I love the work culture of this job. Very easy and laid back and the products are great as well.

One of the best places that I have ever worked. L'Occitane is a company that strives to ensure that their employees are happy on the job. Customers love the products and love that, we the employees, are just as passionate about them. The team that we currently have worked together to creat such a calming and efficient job environment. I love going to – more... work. – less

Great workplace to learn organic cosmetic products. The company is very emphasized on product training. Professional work place, friendly coworkers.

This was, by far, one of the best jobs I've ever had. I had a wonderful manager, of whom I'm still very close to, and we worked together to open this boutique in a great area. She taught me so much about managing and the operational side of managing, that I never knew existed. We worked really well together, and she was very supportive when I began – more... my career with CHANEL. – less

Great first job out of college. Managed first Colorado store and opened second store. Good experience but no real advancement opportunities.

I loved working at Loccitane. I got to work with my cousin and we worked hard! It was great there. I only left because the pay and benefits where not what I needed. I was in school and needed some real benefits. As a part time sales associate, you have nothing. However, the job was stress free. That speaks volumes, trust me.

I learnt a lot in beauty care and the different products used for the body and facial. I also learnt some I.T. This helped a lot.

Enjoy working with a company with great values. Enjoy the products.

Conférence call tous les matins avec N+1 (8h-9h)
visite d'une boutique par jours (10h-19h)
les semaines sont jalonnées de réunion avec la formation europe , le marketing ,et les autres responsable de réseau.

le management ascendant tourné vers le résultats. mise en place de moyens humain que depuis peu (formations vente et management)

l'aspect le – more... plus difficile :la compréhension et les relations avec les services support (Merch et Informatique)

l'aspect le plus agréable : autonomie total sur la stratégie de gestion de son réseau et possibilité de réaliser TOUTES ces idées si tant est qu'elles soient. – less