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76 reviews

LAN Employer Reviews

Company Attributes

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Location 
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Fun and pleasant type of work
flight attendant (Former Employee), santiagoJuly 23, 2014
Pros: free ticket to travel
Cons: short breaks during the flight
Well, there is no typical day when you are flight attendant and thats one of the most amazing things in this job. It depends on the weather and the place you go how you experience is, the is a variety of passengers make you flights totally different one from the other and thats what actually makes it fun. They experience was amazing, people in the airline – more... was fun an really easy going, no problems on board, actually it was a great work team. I think one of the hardest things was to be awake sometimes for long hours, but every time you arrive in the destination you were going made you feel so great that it didn really matter. – less
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Good relationship with co-workers and managers.
Traffic Agent (Former Employee), Miami, FLJune 11, 2014
Pros: sharing lunch and a birthday of a co-worker
Cons: good health benefits, dental and vision
Teamwork and appreciate the work of co-workers,be honest and professional,have good attitude.Provide good customer service is one of the most important things to keep in mind,that's one of the thing i like about my job.
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Human Resource Coordinator
Human Resource Coordinator (Former Employee), Miami, FLNovember 5, 2013
Processed payroll information in a accurate and timely manner.
Updated and maintained staff bulletin boards & newsletter.
Monitored the HR department general expenditure.
Implemented a tracking database for employee professional development and licensure renewal credits.
Coordinated board and committee meetings, including schedules and information preparation – more... and distribution.
Screened applicant resumes and coordinated both phone and in-person interviews. – less
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Excelent custumer service
Control Agent (Former Employee), Lax AirportOctober 2, 2013
Pros: good benefits
Ckeck-in at the counter,all customer service
Order meals every day for each flight,print all passenger information
as names, seat numbers,infants,passengers traveling with disability,
Minors,Deportees,Management Excelent ,open to new ideas,
Co-workers,Fun!!
The hardest part of the job: explain to the passengers that the flight is delay.
the most enjoyable – more... part of the job : Travel – less
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Great environment to work with.
Ticket Agent (Former Employee), LAX Los Angeles, CAJuly 20, 2013
I had to deal every day with a huge amount of customers for everywhere and business travelers. I checked documents from our travelers. I learned the relevance of the daily teamwork, specially when we had delayed flights. My co-workers were from different parts of south america, so it was great to meet people like them and their cultures. The hardest – more... part of my job was that sometimes I had to stay until 17 hrs of working when we had contingency and I had to cancel personal stuff, but the most important thing was that my family and friends support me. The most enjoyable part of my job was to talk with people from every part of the world and listen the reasons of their trips. – less
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I will work again there
Customer service agent (Former Employee), Miami, FLMarch 11, 2013
Lost and found agent was a little be crazy because you inform to a PAX that his belonging won't get it up to the next day.....
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Great job, no micro management.
Inside Sales Representative (Current Employee), Humble, TXFebruary 7, 2013
Pros: great work atmosphere
Cons: little or no room for futhering your career.
A typical day would consist in assisting agents with scheduling flights for cargo going into South America. Along with that there are daily productivity reports due which must be manage in between assisting agents with quoting, tracking and booking cargo. The best part of my day is interacting with my co-workers. Getting their inputs and ideas on the – more... projects at hand. The most difficult part of my job and having to explain to a customer why their cargo was left behind, as every cargo is important whether big or small. – less
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fun and productive place to work
Operational Control Center Executive (Former Employee), Santiago de Chile, RMJanuary 31, 2013
This place was great, everyone cared, liked what they were doing.I was doing a project in which I needed to understand what everyone did and make some changes.Everyone helped, the changes were implemented and the process was streamlined and became more efficient.
Usually people are afraid or against changes. I was really helped as a consultant andhad – more... a great experience.
Management supported me and guided me when necessary.
The most enjoyable was to see the project implemented and working.
The only difficulty was gathering some data, but that came with the nature of the project. – less
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Great environment. not good benefits.
S&K Architect (Current Employee), Houston, TXJune 15, 2012
The place with all the coworkers it is pretty good. the benefits are not good at all. The workload is very high or very low.
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good Place to Work
Flight Attendant (Former Employee), Santiago, ChileMarch 19, 2014
• Performed safety related duties as outlined in the safety manual
• Sold duty free items during the flight
• Anticipated and responded quickly to customers needs
• Delivered world class customer service

Further you prepare a Flight informer about safety related duties and trainee deliver your new colleagues.
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Aattended the needs of passengers selling domestic and international airline tickets
Sales (Former Employee), GuayaquilSeptember 17, 2012
LAN Airlines has more than 83 years of experience serving passengers and cargo clients. Member of ONEWORLD, the global alliance that groups together several international airlines.
I worked on rotating schedules, attended the needs of passengers selling domestic and international airline tickets
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Tripulante de Cabina Senior
Tripulante de Cabina Senior (Former Employee), Santiago de Chile, RMAugust 6, 2014
Pros: seguro medico, pasajes reducidos, seguro de vida.
Cons: muy poco tiempo para la vida familiar.
Mi experiencia en Lan es muy positiva.
Grato ambiente, estabilidad económica y laboral, cercanía con jefatura, a pesar que pasábamos muy poco en Chile, preocupados por sus trabajadores, con feedback constantes y estímulos de becas de estudio.
Particularmente recibir el reconocimiento en tan poco tiempo de un ascenso es un tremendo logro y estímulo para – more... continuar de mejor maneja en dicho cargo. – less
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ambiente de trabajo con descanso para cafe gratis
Inspector de mantenimiento (Former Employee), Santiago de Chile, RMJuly 31, 2014
Pros: seguros por accidentes
ambiente laboral con bastantes beneficios,como cafe , movilizacion medico gratis, convenios muy buenoes en general
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Lo que es interesante
Jefe de Gestión y Calidad (Current Employee), Santiago de Chile, RMJuly 9, 2014
Es el beneficio de los pasajes liberados. A pesar de que no siempre es fácil conseguir lugar en un vuelo, el costo es realmente bajo.
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grato ambiente laboral y trabajo no rutinario
Agente al Servicio del Pasajero (Former Employee), Arica, APJuly 1, 2014
Pros: beneficios en pasajes rebajados para funcionarios
Cons: jornada de trabajo por turnos rotativos
Es un trabajo que no cae en la rutina, todos los dias son distintos y el ambiente laboral es agradable.
La estabilidad que entrega la empresa es gratificante y los beneficios de sus trabajadores son envidiables.
Tener la posibilidad de viajar a costos rebajados y conocer paises y culturas del mundo es una gran experiencia.
Lo dificil es el trabajo en – more... turnos rotativos ya que no permiten tener un orden con la jornada laboral y la familia. – less
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EXCELENTE EMPRESA
AGENTE SERVICIO AL PASAJERO (Former Employee), Osorno, LLJune 21, 2014
Pros: seguro medico, viajes en avion costo minimo, bonos escolares, navidad, luna de miel, etc
Cons: se trabaja los 365 dias del año
ESTA EMPRESA TE BRINDA HERRAMIENTAS IMPORTANTES PARA TU DESARROLLO, TE CAPACITA INTEGRALMENTE, TE VALORA Y TE ENTREGA BUENOS BENEFICIOS, COMO DICE SU LOGO, SOMOS PERSONAS CUIDANDO PERSONAS.
MUY AGRADECIDA DE TRABAJAR EN ESTA EMPRESA.
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Calidad de vida
Tripulante de Cabina (Former Employee), Santiago de Chile, RMJune 20, 2014
Pros: descuentos, pasajes a bajo costo, bonos, seguro complementario.
Cons: horas de descanso son las legales pero muy poco ajustables a la realidad.
Es una muy buena oportunidad para quienes no tuvieron la posibilidad de estudiar y para hacer carrera.
El ambiente es bueno.
Te da la posibilidad de conocer muchos lugares.
La calidad de vida se ajusta un poco, debido a los horarios y los turnos y las horas de descanso.
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Buen clima laboral
Atención al cliente (Current Employee), Cusco, CUSMay 27, 2014
En un día normal atiendo a los clientes ayudándolos a comprar pasajes y en algún problema que tengan.

Aprendí a usar el sistema de compras de pasajes.

La gerencia es eficiente y esta en contacto con nosotros.

Mis compañeros de trabajo son amables y me enseñaron todo sobre el trabajo y cada vez que tengo dudas me ayudan a resolverlas.

A veces tenemos – more... pasajeros enojados que no entienden los procedimientos o nuestras normas y es difícil atenderlos.

Poder ayudar a las personas en sus necesidades de viajes. – less
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Poco compromiso con los colaboradores
LAN, Ejecutivo de Ventas (Former Employee), London, ENGMay 13, 2014
Pros: beneficio de viajes
Cons: mucha oferta y flota reducida
Si bien Lan es considerada la mejor compañía aérea en Latinoamérica, fuera de esta no es conocida.
La gran mayoría de los funcionarios de tierra son tercerizados por lo cual el compromiso para con la compañía es bajo.
Tratándose de una empresa internacional el nivel de servicio al cliente no es el mejor.
Es una empresa conocida por la rotación de personal, – more... por lo cual es muy difícil establecer relaciones laborales a largo plazo y menos lograr cambio de funciones dentro de la misma. – less
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Trabajo muy entretenido
Coordinadora de Oficinas Ventas LAN (Former Employee), Santiago de Chile, RMApril 14, 2014
Pros: viajes pagando solo tasas de embarque
Cons: trabajo de lunes a lunes con un día de descanso cuaquiera
En oficinas de Ventas:1.- Organizar una reunión para informar las ultimas novedades al equipo.
Entrega de Valores
Sacar las ventas del día anterior y publicar en la oficina
Leer correos
Solucionar temas pendientes, con prioridad
Solucionar nuevos temas, dependiendo de su urgencia

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