Lucky Strike is looking for a Floor Manager (F&B)! (Miami, FL)
Lucky Strike Lanes and Lounge is the nation's premier destination for dining, lounging and bowling. Opening our first location in 2003, Lucky Strike Hollywood - an upscale bowling lounge with gourmet food, plush seating, and signature cocktails, was an immediate and overwhelming hit.
We are now looking for driven and committed team players to join the Lucky Strike family. We are seeking people who, like Lucky Strike, are ready to stand out among their peers as the best of the best. We offer a fun, challenging and rewarding work environment in an industry that is changing daily. If you think you are ready to roll with us, we want to hear from you!
Responsible for all aspects of the day to day shift operations and activities of the venue while focusing on guest experience and support of the venue team. Ensures all Lucky Strike standards, policies and procedures are adhered to. Maintain personal integrity by abiding to and supporting Lucky Strike's Mission Statement and core values principals through leadership, positive attitude and with joyful energy.
The Unit/ Floor Manager's duties include the following but are not limited to:
-Ensuring guest experience and satisfaction. Provides direction, motivation and coaching along with coordination to ensure that the proper level of service is provided to all guests.
-Ability to engage guests in a consistent manner.
-Ensures the highest quality product that meets all Lucky Strike standards and our guest's expectations.
-Understands and supports "Special Events" and "Parties".
-Provides support and guidance to the team by being readily available and on the floor at all times.
-Enforces responsible alcohol service management, practices and training
-Adheres to and maintains Lucky Strike's training procedures and standards.
-Ensures that all team members are successfully trained.
-Ensures a positive and creative work environment for all team members and management.
-Facilitates proper communication between all departments. Provides proper coaching and counseling to the venue team.
-Ability to perform all job functions of the venue hourly team.
-Monitors the kitchen operations for food quality and presentation along with timeliness.
The Unit Manager supports the General Manager and the AGM in all facets of the venue operation in regards to financial management, specifically:
-Ensures that venue budgetary goals are meet
-Works in conjunction with the GM and AGM to build the business through community involvement, marketing and networking
-Ensures that Food and Beverage COS, Controllable expenses and labor costs are within budgetary guidelines
-Participants in the physical inventory process; produces accurate numbers in a timely manner
-Minimum 2 years management experience in the Hospitality and / or Entertainment industry
-2 to 4 years prior service related or culinary background, or supervisory role in a high-volume food and beverage establishment.
-Equivalent combination of the education and experience.
-Base knowledge of Legal and HR issues with regard to the hospitality industry. Federal, state and local laws regarding liquor, labor and health codes / statues.
-Responsible Alcohol Management / "TIPS" training.
-Basic "POS" knowledge
Stay outta the gutter baby! Work for Lucky Strike!
Lucky Strike is an Equal Opportunity Employer