Sales Associate (Former Employee) – Vernon Hills, IL – May 17, 2016
1 Getting The Showroom Ready. Greeting Customers 2 Doing Some Of The Paper Work Like Credit Checks Finance Programs. 3 People Were Easy To Approach.4 Very Considerate Helpful. 5 Cancellations Of Sales. Making The Sales So I Make My Monthly Planner. 6 Dealing With the Customers.
I took the job and one of the first things that I was told was that not may of the sales associates stick around. That did send up flags but I stuck around and gave it a shot. I did have some fun working there, talking to customers and some co-workers on the floor, but there is really no room for personality to shine through. You have a strict form that script that needs to be done for every customer, even if it doesn't work on selling them the product, but you can find ways to make it work, and you can make customer interactions the best part of your day if you take the time and have some fun with it (but really, make sure you hit the points on the script). It was non-commission, so it was really hard processing tens of thousands of sales a month, only to walk away with pay just above minimum wage. If you lead the store in sales, there is zero reward, except the few times they may buy you a lunch and say good job. However, they offered generally flexible hours and a basic 401K. Also, most of my co-sale associates and design team are amazing people. They are what kept me coming back and making the sales. We would brag about sales and throw unofficial contests at each other, like selling a power chair in leather or something, just for bragging rights. The worst part of the job, and here is the giant RED FLAG, is the some members management. They have days where they are your best friend and others where you do everything to avoid contact with them. They are very cliquey and will talk about each other to coworkers and about coworkers to each other. It took away the fun outmore... of the job and it really took a toll on the sales associates because they had no desire to be there and sell, since the management are the ones who gain on commission. It also not like other jobs where they sit in a back room, but they are on the floor with you, so there is no place to go to get away from them, but rather you have to spend the days with them in a corner ignoring you, or being your friend (depending on the day). They also have regular employees doing the brunt of the work, while they sit on cell phones, or sit and talk. During my time there, which I would consider a rather short time, we went though about 8 people, which is significant since only about 10 work there at a time. This has potential to be a fun place to work, especially for a part-time job, but the culture has to change because it is just toxic.less
Flexible hours, room to have fun with customers, co-workers
Its a great work environment where they is people willing to help everyday. I learned new things on how to work, and how to work with furniture. Our management team is great and there always willing to help out others if there not able to perform at there best, my Co-workers are very productive and hard workers. The hardest thing about my job is "NOTHING" very easy and productive job. The most enjoyable part of my job is my co-workers and management we have a ping pong table that we have and play on our breaks.
Sales (Former Employee) – O'Fallon, MO – April 24, 2016
Selling La-Z-Boy furniture was fun. The quality of furniture made it fun and easy to sell. Management was nice but, there have been many changes to La-Z-Boy. Firs they took away commission and lowered hours worked. Leaving it less desirable to sell products.
Interior Designer (Former Employee) – Ohio – April 18, 2016
The best part of my job was meeting new people and creating a space that they will love. The worst part of my job was working every weekend and being the only closing manager. Most of my co-workers were very friendly and supportive. My boss was not very helpful at all. I learned that it is very important to stand up for yourself and to be a team player.
Lacking motivation to exceed my design skills and aspirations.
Design and Sales Associate (Current Employee) – Rockville, MD – March 9, 2016
A typical day at work is very easy going, laid-back environment and making sure that every customer is taken care of through my expertise of designer and customer assistance.
I have learned a lot on product knowledge, customizable options, understanding the company's database. hands-on training with design program overall policies.
The management team is somewhat helpful on handling certain discrepancies. We had several different store managers transferring to our store and it was somewhat difficult to work around that. There are some days that were lacking communication and follow-ups with clientele which makes it very difficult for myself to handle. I'm used to working very organized and sometimes that is the case. My co- workers are extremely friendly, knowledgeable and helpful. I work very well with them through frequent communication and assistance.
Easy-going work environment, friendly staff, occasional free meals, benefits
non-commission based pay, Little pay, Not challenging enough nor faster paced, Doesn't benefit my design skill set enough
Interior Designer's Assistant (Former Employee) – Agoura Hills, CA – February 15, 2016
Working with an interior designer has been a dream of mine for a few years. However, the designs were a little unorganized and the designer wasn't that clear with what she was doing. Management was a little too controlling and didn't leave a lot of room for learning and personal space. I didn't like the furniture and the furniture I did like was way too overpriced.
Interior Designer (Current Employee) – Glenview, IL – January 29, 2016
La-Z-Boy overall is a great company and a great job. Typical day at work going out on In Home Appointments/ In Store Presentation Appointments, handling customer issues, multitasking working on multiple projects at a time. I am a manger there and help train any new hires for Illinois, Wisconsin, and Minnesota. Most difficult part of the job is working weekends and holidays when my husband is off work, but I enjoy all of my co-workers and we have a great connection.
Sales Associate (Former Employee) – O'Fallon, IL – January 17, 2016
greeting customers is always a priority. Management and coworkers are fun to be around. Talking to customers was the best part of the job. Hardest part was to get all data entry in by the end of the day.
being able to customize a piece of furniture that will last a lifetime.
sales associate (Former Employee) – Columbus, Ga – December 26, 2015
The culture of this place is awful. GM has let his wife destroy sales associates moral. Plays favorite to her friend who works there and have made it harder to achieve commission goals. Have forgotten they're in a military town and do nothing for the military. Proceed at own risk
payroll specialist (Former Employee) – Monroe MI – December 17, 2015
Fast paced, tight deadlines, accuracy. I learned to prioritze more effectively to meet deadlines with payrolls and taxes. I appreciate working as a team member and cultivating new friends. Stress in any position is hard. I did enjoy my job but I believe the people were the most enjoyable within and without the company.