Interior Designer (Former Employee), Duarte, CA – July 11, 2014
Cons: low pay, unrealistic expectations, politics
I was brought on as a full time interior designer. Tasked to get lots of in-home consultations and increase the sales ticket. Problem is there was not a lot of foot traffic and I was mislead about how well the store did with in-homes. When I didn't perform within my first couple of weeks out on the floor after only receiving a couple weeks of training, – more... they were getting ready to lay me off. They offered me a demotion to part time design assistant which I took because it was better than nothing and my husband at the time was unemployed and we have two little girls. The full time position was filled by the highest selling designer in our district. She was there for a couple weeks and even she couldn't pull the minimum numbers (says something about the location and foot traffic!!!) then she got injured and was not allowed to work, which meant I had to step up and perform her work. Of course at less pay and no commission. At the end of the day, the saving grace for that store was the people I worked with. they are awesome. but other than that, company doesn't look out for its employees. – less
Design Consultant/Sales Manager (Former Employee), St. Louis, MO – January 28, 2014
Pros: designing for customer to give them the finished look they want for their home.
Cons: being so busy that you don't get a break.
Working at La-Z-boy was a good experience. They gave me access to several tools to help customers. One of which was setting up Design Seminars with customers. These seminars gave the customers the ability to visualize what the finished project would look like. I enjoy helping customers with all size projects, from one room to a complete house. La-Z-boy – more... has several ways of getting new training out to the stores; conference calls, store meetings, and e-mail. La-Z-boy is well known for chairs and sofas but they also sell casegoods. They haven't been in the casegoods business as long though. The delivery team is geared to deliver the upholstered furniture and is well educated in how the process works, but the casegoods are not as easily delivered and set up. They are learning, but it makes customer service issues slightly more difficult. In turn, it makes it tremendously harder at the store level to fix these types of issues. One way to help in easing these issues is working as a team. When a store does not have a quality team to work with, it shows in the numbers. Better the team, the better numbers and more excitement. It’s all about the profit in retail. – less
Seamstress (Former Employee), Dayton, TN – October 17, 2013
While working at La-z-boy, I started on 2nd shift to learn the specifics on how to use a sewing machine.. Was the hardest job I have had.. Being at work instead of putting my children to bed but it was a job.. As far as work goes, learning to sew on a right handed machine being left handed was a chore in itself and keep up speed.
Sales/Assistant Manager (Current Employee), Naperville, IL – September 30, 2013
A typical day at La-z-boy would be coming in the morning before open and calling customers to get deliveries. I was the sales manager so I always took the customer first and had to close each and every one. I was also in charge of hiring, firing, and coaching reps on a daily basis. We did have daily and monthly quotas which were met most of the time. – more... I also spent time helping close my reps sales as well. It was a team effort and that is what i loved about my job. – less
I was rehired at La-Z-Boy with the understanding that I was the interim In-Home Designer with the possibility of it being permanent. It was my understanding that I was in a trial period until August 1st. The middle of July it was told to me that another In-Home Designer was already hired to replace me so I was moved to design assistant, being told it – more... was part time and only 25 hrs. max. I was told the first week of August that there was no guarantee that I would get even 25 hrs. per week.
All this happened because corporate La-Z-Boy took over our store and wouldn't give complete information when changes were going to be made. So, I am now having to look for another position in my field. I truely love working there and the people I work with. But I cannot support myself and son on 25 hrs a week. – less
seat upholster (Current Employee), Neosho, MO – March 17, 2013
a typical day is ten hours of standing on an assembly line working with team members to produce a product as fast as possible. i learned how to work with a team and leadership skills. management was always pushing to make the team produce faster . the hardest part of the job was a style of couch called a 521 no matter how hard teams tried it was always – more... hard to hit quota. the most enjoyablepart of my job was when we exceeded quota knowing we was going home with extra money in our pockets. – less