Customer Service Representative (Current Employee) – Los Angeles, CA – April 28, 2015
coworkers are the best. hardest part of the job is dealing with the customers. management to be honest sucks. schedules are pasted out on monday night of every week. sometimes they arent even ready. communication with management also sucks
When you see your supervisor's boss than your supervisor...
Sales Representative (Former Employee) – Los Angeles, California – April 22, 2015
As it was a seasonal position, I fully expected for the position to not last very long. My hours were typical of a part-time worker, with your standard ten minute breaks, I liked the job and the interaction with the customers.
My co-workers, the ones who mentored me for the month showed me what solid teamwork was about and to rely on them and each other proved that their station in the store was like a well-oiled machine, getting sales whenever they could with no pressure from the sales representative to the customer, it was like magic.
Now for the bad part.
Our recruiter had informed us that during our job life, there was a chance of having the position be certified as permanent, but only if the supervisor recommends it. No biggie right? Work hard and prove that you are worthy of the position was a drive for me as I was able to get over my speaking fears to the public over this position and I wanted to contribute as a way of repayment.
Except...the supervisor was never around when I worked my shift. All duties to the supervisor fell to the most senior co-worker while the supervisor got all credit for his hard work. That was unfair of the supervisor, who during all my time working for the section, hardly showed up except to do menial things like wrapping products together with Saran Wrap in bundles.
When the supervisor did show up, it was during times where I stopped to take a breather and drank a bit of water to keep myself going. I believe the supervisor thought I was slacking off because the atmosphere felt very hostile whenever the supervisor was around. Thankfully,more... the team who I worked with knew the truth that standing for hours on end can be a bit daunting, especially as someone who wasn't used to crowds.
Any attempts to connect with the supervisor were met with myself being ordered to shadow an employee, which made me feel useless.
I felt that the supervisor's boss was more of a figure of authority than the supervisor, which was troubling as the supervisor's boss had better things to do than to oversee my supervisor's duties, even if her office was right outside our door.
Personally, I believe the adage of "tenure" and "getting the job because you know someone" felt never more truthful during my time there if that is how management behaves.
In short, the following points are made:
Enjoyable co-worker environment Respectable hours and honored any break times earned. Allowed myself to get over fears of public speaking.
The Bad: Supervisor was judged incompetent and not worth the responsibility by myself.
Any attempts to connect with the supervisor was rebuffed with tasks that made the job feel lackluster.
Any times where the supervisor did show up, was to criticize myself and my co-workers for slacking off.
While Your Mileage May Vary, this was my experience working for this particular store.less
Collector (Former Employee) – Los Angeles, CA – February 7, 2015
Bad management, managers do not care at all of their employees. A lot of work to do for such low salary. There is not room to grow with them, and if there is, the increase of the pay would vary from 1 to 3 dollars. Managers will take advantage of their status and fire employees with not reason even if they are good at their work. Company faces a lot of sues from ex employees. Apart from all, as a company, they do not care about their clients, they just want to take advantage of their legal status and take away their money with high rates of APR
Electronics Sales Associate (Former Employee) – Phoenix, AZ – May 13, 2013
At a typical day we had customers coming in and I will show them and explain the differences between the products and create estimates. One of the most enjoyable part of this job is that I knew my way around it and the department I worked in I knew it from top to bottom. Learning new things everyday.
customers offered lunch for great customer service
Assistant (Former Employee) – Los Angeles, CA – April 26, 2013
My usual days include answering high volume calls, data entry, 10-key touch, type, scanning, filing, copying, and faxing documents, emails, credit approval (TransUnion and Experian), fraud prevention, collection and reports in excel. I work in a very busy company.
Warehouse worker/Equipment Operator (Former Employee) – Phoenix, AZ – March 13, 2013
This place has a good work environment, but sometimes it felt like if they had us working like a bunch of chickens with our heads cut off.For example you would have one manager tell you one thing and ianother tell you something else. And in the end you would get blamed for not doing it how you were so post to do it in the first place. Thats why I would always ask the store mannager instead of the others.
Customer Service and Warehouse (Former Employee) – San Bernardino, CA – January 31, 2013
In a typical of work I provided repair options to costumer for defective merchandise. Help costumers to get the best warranty for the objects they bought. Advice costumer about different warranties that they qualify for.Maintain an orderly and well count inventory of the different product in the costumer department.Used cherry picker to stuck heavy items. Used safety practice to load and unload containers. Work in fast pace environment. I learned about different warraties that apply to different product, to operate a cherry picker, how to properly inventory merchandise and to used safety practice at all time at work. My co-worker were honest, hard workers, team player and always ready to work. The most enjpyable part of the job was to help costumer find solutions for their problems.
a lot of safety, good and friendly work environment, good ammount of hours per week.
Video Game Salesperson/Associate (Former Employee) – Huntington Park, CA – January 16, 2013
Relaxing place with lots to do. A lot of friendly people and giving me the opportunity to share what I know on certain products (i.e. ps3's, xbox, games, etc.). A typical day consisted of attending customers with a big smile and servicing them.