Assistant General Manager, Gonzales, LA - May 25, 2016
Upon arriving to work I must make a quick "look" over our communications book (for problem resolution of any occurrences from the previous day/ night) as well as miscellaneous paperwork including drawer balance summary, arrivals/departures, verify cash intake , etc. Once reviewing of the previous evening is complete, review for the upcoming day including emails, special requests,as well as key punching certain revenue intakes, daily revenue deductions ,etc. It is important to speak to the supervisor of each department for an outline of the day as well as each front desk employee for 1st and 2nd shift to ensure proper procedures are being followed as well as any special guest needs being met to get the next shift ready (arrivals). At LaQuinta , we can say we hold extreme confidence in one another to execute the best service possible. The hardest part is managing a hotel is dealing with any predicament in the right manner as people will test consistently test you. The best part is meeting new people from different places, the hotel is a revolving door so your always in for a surprise!