House Keeping Manager (Former Employee), Odessa, TX – June 9, 2013
Pros: this job kept me on my toes and busy
Cons: minimum pay, long days
A typical day at la quinta was very productive. Starting a 5 A.M. I would go into work and start by being kitchen manager. This consisted of preping breakfast, serving breakfast, cleaning up, and preparing for the next day. Once a week I would do inventory on the kitchen would place orders for food and supplies. When my duties were finished in the kitchen – more... I then moved on to cleaning all public areas of the hotel. Such as lobby, restrooms, hallways, gym, laundry room, and the loung areas inside and out doors. When these tasks were finished I would then continue the work day doing my housekeeping duties. I had my own share of rooms to clean. While cleaning my rooms I also had to inspect the other housekeepers rooms. After all hotel rooms were cleaned and inspected it was time to take a look at all the inventory and place orders for cleaning supplies and materials, work on weekly scheduales, and sometimes set up interveiws and go over applications. – less
Housekeeping (Former Employee), Oshkosh, WI – June 3, 2013
Pros: easy job
Cons: lots of cleaning and wish that i could've picked up more hours when i'm not in school
I worked on the weekends as it was more flexible to me since I was still attending college at the time so I have no time to work during the week. I can still enjoy life and fun times with friends and families on the weekend because I only work in the morning til late afternoons.
Front Desk Clerk (Current Employee), Morrisville, NC – April 22, 2013
Pros: have the morning shift so the rest of the day i get to spend with my family
Cons: no break to eat working 8 hrs, no benefits, cant use my employee discount other than in 50 radius, cant have sunday off due to religion
This job is okay, I come to work early then I clock in then discuss and communiate about whats been going and what I should look for. Then check airline flights because we and airline crews that stay with us since we are beside the airport. Well I check to see who's depaturing then around check people out and sign clean room to guet that would be coming – more... to stay that night. Then in the mean time answering phones talking guest, keeping the lobby clean, making reservations for guest and checking guest all at the same and checking the fax machine as well. – less
Front Desk Sales & Service Representative (Former Employee), Lafayette, IN – April 3, 2013
I work with a good crew at the La Quinta we all were very good at the jobs. we got along at work there was no fessing and I did what Had to be done as well housekeeping to just set up groups on the phone. taking care of our customers.
Front Desk Service Rep. (Former Employee), Kyle, TX – April 3, 2013
Pros: being the reason for the smile on a guest's face.
Cons: poor management.
Starting the day ( shift) consists of printing off numerous daily reports, and reviewing previous shift's notes, and immeadiately implementing any changes/ correction. From taking reservations over the phone, walk-ins, to being on top of paperwork, communicating with housekeeping & maintenance, it is a fast-paced setting, requiring the ability to efficiently – more... muti-task and be highly organized. The housekeeping staff at this location is exceptional! They go out of their way to insure the front desk is aware of changes/ updates with rooms. A few speak limited english, and I loved to learn as much spanish as possible to communicate with them. I savor working with and meeting the needs of the public. I learned a lot about what goes on behind the scenes in a hotel; from the reports, communicating with various compancy-heads, to night audit. But, all the desire and experience did not prepare me for an ill-managed integrity-lacking business such as this particular La Quinta. To have a fellow employee who lies about others, has relations with guests, repeatedly, opening flirts with guests, let alone certain fellow employees is disgusting, and all the while GM knowing, and have it overlooked. Even promoted the person. The hardest part of this job was not implementing work policies & procedures, for although it was demanding & challenging, with organization & attention to detail, it was enjoyable. The hardest part was working within such a hostile environment, to the point of it affecting my own work performance; errors on things I knew inside and out, to having serious concerns ( validated concerns) sneered at by GM; hence my reason for resigning. – less
Front Desk Sales Associate (Former Employee), Wenatchee, WA – March 20, 2013
My basic tasks were cleaning the main lobby and back office. Mornings I would also set up the check ins for the evening person and check people out. The evening shifts I was in charge of checking people in and making sure everyone was happy with there rooms. I got along with everyone I worked with, with the exception of my supervisor. I got along great – more... with my main manager, but she wasn't around all the time and would listen to what my supervisor told her. When it came to the reason I don't work there anymore, I couldn't tell you why. I was just taken off the schedule with no explanation why and was told over text message. – less
Guest Service Representative (Former Employee), Blue Springs, MO – March 9, 2013
Pros: flexible hours
Easy job to maintain and also fun! You learn many characteristics such as dealing with customers. Management was great and I had amazing co-workers. The hardest part of the job is being busy with many guests. The most enjoyable part of the job is meeting new people and having stable employment.
General Manager (Former Employee), Pharr, TX – March 5, 2013
Pros: customer services
Cons: health care, hours
The most enjoyable part of the job was meeting and understanding the different type of people that come in to a hotel and for their own good reasons. Getting to hear their wonderful background and stories getting to know them on a personal level. Becoming an ongoing loyal guest.