Community Counselor (Current Employee) – Bartlett, TN – June 9, 2016
I am a Community Counselor. I enjoy the opportunity to work overtime in which results in a moderate paycheck. I have read all of the previous reviews, sadly I must admit they are very true. We are extremely short staffed and my coworkers are very rude to the patients. I would not recommend my job position to someone who can't deal with stress and a heavy workload. I shed tears daily for the patients due to Lakesides lack of given care from the nursing staff. I eye- witness staff neglecting patients everyday. I feel that the nurses want to be empathetic yet the stress extremely interferes thus their attitudes are very negative. When a medical emergency occurs, it takes too long for the patients to receive help. Management is very unorganized. They poorly train you and they show favoritism to their employees with seniority. If our joint commission and corporate office (UHS) knew the details about the situations that occur daily, they would close our facility. These are very sad and unethical practices, but I have kept my job only because I need the money. I plan on quitting as soon as I find a new job.
Heavy workload, Short Staffed, & Unethical practices
HR (Current Employee) – Memphis, TN – July 6, 2016
The people that work at Lakeside truly care about one another and the patients that they serve. As a member of HR, I constantly hear how our staff enjoys the team atmosphere. I have also seen many people promoted here. There is great opportunity for advancement at Lakeside. Employees care a great deal about our patients and make a real difference in their lives. I've seen letter after letter from patients that tell us how individual employees have had a positive impact on their treatment!
Excellent benefits and paid time off; opportunity for advancement
Was going to apply for a job here and told my clients at another mental facility about it...
They begged me not to go and work at Lakeside!!!😂😂😂😂😂 He said they don't help their patients to get better, the staff is lazy. He claimed that it is a clean facility and you could probably eat off of the floor but the staff and management SUCKS badly!! The patient is ALWAYS right!!
Community Counselor (Former Employee) – Memphis, TN – August 18, 2016
This is a greedy company that doesn't have your best interest at heart. The dietary department is disgusting. The head Chef is a racist and not fair. I will never work for him again. The health department needs to come in and overhaul the current situation. It's horrible. The whole staff are drunks or pot smokers. I say drug test them all.
CNA (Current Employee) – Memphis, TN – May 5, 2016
Always,always under staffed sometimes only one cna with 30 patients, most of the staff is lazy and if.they are not a cna they always refuse to do ADL's so patients are always wet. Management doesn't care no matter how much you complain to them nothing changes surprised this place hasn't been shut down yet.
Short breaks, short of staff and management doesnt care
maintenance (Former Employee) – Memphis – November 28, 2013
As a former employee,I was there for almost 4 years.Recently I was fired do to a patient escape.Anyway,there are some people working there that are decent and really care about the patients..The Admin however actually care about profits and bonuses..I know,this is typical of a fired employee but As far as patient safety and comfort,,they would ratther spend multi thousands on floors paint and remodell,,The HVAC,,the most important thing greatly lacked...The staff are stretched much to thin as they are only needed when cencus is high,,,I was in maintenance and got to see ALL DEPARTMENTS and the inner workings.....My imediate boss is a decent man,,He really cares about His staff and patients,,His boss however will thow ANYONE under the bus to save his own hide....For the most part,the regular staff does the best they can with what they've got,,,...The management however lacks greatly..So there ya go,,if the management only cares about profits,you can make your own dtermination as to how your treatment will be...
being able to help people
having management constraints so tight that you are not able to effectively be all you can be
Resident Counselor (Former Employee) – RCI – July 21, 2015
They have good ways of dealing with kids. They have incentives that make them want to do better. If they do what's required, like cleaning their rooms, doing their homework, attending school(the alternative school @ Lakeside), and obeying instructions, they get to have fun activities. They can swim in the swimming pool, in the summertime, or play basketball and other games in the gym.
I enjoyed my co-workers. Most were well-educated intelligent people.
The hardest part was dealing with unruly kids, when they first came in the program.
I loved seeing the girls want to make better lives for themselves.
I worked weekends, 36 hrs, and it was considered full-time.
therapist (Former Employee) – Memphis, TN – October 18, 2013
Lakeside is a for-profit psychiatrist hospital that controls most of the entry points for inpatient mental health services in Memphis. There are some really good clinicians that work there, but have to do so in high-stress conditions with little affirmation or recognition, inadequate resources, and management that measures success by average daily census and positive JCAHO scores. They hire fairly new therapists, burn them out after a couple of years, and the therapists leave and go elsewhere, disgruntled with the company, never wanting to refer back to them. There is not adequate supervision for licensure. The caseloads are unrealistically high. They manage with write-ups and micromanagement instead of training and reward for positive effort. They do not have a good reputation among clinicians in town that really know about the place.
Community Counselor (Former Employee) – Memphis,TN – November 19, 2013
A typical workday consisted of being a liason between the residents of Lakeside and the medical staff. I assisted with security checks and the admission of residents to an inpatient facility. I performed routine checks and assisted the patient population with basic needs. Throughout the duration of my employment, I was able to learn about various treatment methods and how different populations responded to them. I also learned about data entry in a medical setting.
Management for the most part was supportive, however there were constant staffing issues that were not addressed, most likely due to budgeting problems. I enjoyed the time that i spent with various co-workers as the lack of staffing support helped everyone develop a team mentality.
The most difficult part of this job was attempting to ensure that all patients had their needs adequately met, despite the previously mentioned lack of staffing support. The most enjoyable part of the position was being in a direct care setting and having the opportunity to positively impact people.
I was a RN at Lakeside and this is a description of my experience: poor management, unsafe and understaffed, lack resources to provide safe, quality patient care (i.e. there are no computers; ALL documentation is pen and paper.) Management does not treat all employees equal.
poor management, understaffed, bad working conditions
Community Counselor (Former Employee) – Bartlett, TN – February 12, 2013
I worked at Lakeside for three months as a community counselor. The job was mentally draining. I by myself would have 35+ patients and I was responsible for all of them including doing 15 minute checks on each patient. I was required to do vital signs file paperwork and various other activites which would take time away from my patients. I would ask for help and none was given. I have seen patients have medical emergencies and the nursing staff was not adequately staffed enough to help the patient. If you have a loved one do not send them here it is not safe. I would suggest private care Lakeside is all about profits not patients. They even keep patients with certain insurances longer just for the money and patients who have Medicare or Medicaid have their charts especially marked so they will know to keep them longer. Also they don't inform patients of their rights to leave instead they use scare tactics about having them involuntarily committed. This place was unethical and I'm ashamed to say I was employed here.
Lead Community Counselor/Trainer (Former Employee) – Bartlett, TN – January 8, 2013
Typical day dealing with psych patients can be both mentally and physically taxing. However I did have alot of enjoyable days at work, this job also opened alot of doors for me in the healthcare field.