Lands End is a retail store. It is a warm and caring place to work in. The Manager cares about his employees and will rectify any problems .
Pros: co-workers are easy to be with, i am a full-time employee and have health benefits.
Cons: we have short breaks but it doesn't bother us because we know the rules.
A typical day at work starts out with a zone schedule which allows you hour by hour to be in a designated area for coverage. I have learned over the years how to deal with all kinds of people.
Management is easy to deal with because the Manager cares about his employees and solves all problems in the best way possible.
Co-workers are friendly and very – more... helpful to each other when problems arise.
The hardest part of the job is when a customer comes in angry and ready to fight with you about a mistake on the register or clothing that they think is defective. My job is customer service to this person and to have them leave very satisfied with what they wanted. I always will do my best to please them and have never had a complaint.
The most enjoyable part of the job is when parents come in with children that sometimes are unruly or funny. My job is to try to make friends with them and it usually turns out to be a very satisfying experience that makes us laugh and takes the edge off what could be a bad experience. – less