server (Former Employee) – Lake Buena Vista, FL – December 10, 2015
Landrys is a good company but some they would require you to sell safari club memberships and if you did not make your quota each month you was made to attend what they called safari club bootcamp at 7am on a Saturday.and if you attended bootcamp more that 3 times in one year you lost your job....
Server (Current Employee) – Galveston, TX – November 12, 2015
I like working for the company overall. I would just like a career not just a job. I am a single mother of two, I barely make enough money to cover my bills and provide for my family. I get governmental assistance and it's still barely enough...
Customer service is always first. I have learned the behind the scenes operations including order placements, inventory management and schedule making. There are a large variety of opportunities throughout the park that an employee can help contribute to the operations of whether it is in a store, banquet or a large outdoor event.
Cashier (Former Employee) – Chicago, IL – October 29, 2015
Capi's Italian Kitchen had really good homemade food. The Pizzas were all made to order and thin crusted. Our coffees were also delicious after dinner. Working for the company was extremely exhausting. You punch in and work and that was all there was to it. It was stressful on busy days. You never new you would even get a break.
The management staff at Pleasure Pier is just awful. They are unprofessional and treat there employees like they are just a number. I was a ride operator there and the very first shift I worked 10 hours without even a bathroom break. The managers don't appreciate their employees and and talk down to them. The managers are all in there mid to upper twenties, from the east coast and very egotistical. Based on my experiance, I would never work for Landrys again.
Great growth potential, long hours for big rewards
Sr. Service Manager (Current Employee) – Houston, TX – November 12, 2014
The company is growing rapidly. If you are willing to put in the time (70hr weeks) and relocating with relatively short notice(24hrs) the pay off is huge. The staff is great, management is approachable, and the guests are always happy.
Server (Former Employee) – Colorado – July 18, 2014
Working for a Landry's restaurant, the environment was terrible. The manager was in a terrible mood all the time, he acted as though anything bad that happened was the servers' fault. The company as a whole didn't seem to care about their employees or their well-being. I would get called off at least 2 of my shifts a week, making no money. The company seemed to also only care about getting themselves more money. The point system they have in place is also terrible. If you had one bad week, it would mess you up for months at a time. I definitely suggest considering other options before working for this very, very corporate company.
Terrible company with zero communication or organization.
Bar Manager (Former Employee) – Honolulu – July 17, 2014
Run fast in the other direction, and don't work here. Upper management lies and will have backroom meetings about you. This was the worst experience in 20 years in the business. Their training program was a disaster and then blamed me for their incompetence. They are still trying to fill the management position six months later. Nobody lasts, because they have impossible expectations..you must deliver perfection. The venue had incompetent security, and fights broke out every weekend.
If you feel like being degraded and undervalued, then Landrys is the company for you. Don't bother with the medical insurance...it will cost you a fortune. Obamacare is cheaper.
As I said...run.
bad, dishonest management, promises never kept, disorganized, terrible training, pass blame. expensive insurance...the cons are too many to type.
General Manager (Former Employee) – Houston, TX – November 12, 2013
The most unprofessional upper management and liars ever seen in 20+ years in the business. During recruitment, they were extremely cordial and then, it's chaos. Their reputation is a disaster when talking to recruiters throughout the United States. Should have asked more questions before working for this dysfunctional outfit.
fear tactics and constant changes; upper management are idiots.
Employee (Former Employee) – Galveston, Tx – September 18, 2013
I worked for the San Luis and the Fisherman's Wharf. I wouldn't ever work for Landry's again. The management is trained to constantly threaten employees. It's pretty easy to just do your job. The secret shops aren't bad. They hired two kids to run their cafe when I worked there. As long as you do what you are supposed to you have nothing to worry about. They just don't care about their employees. Forget about raises or getting promotions. They just want puppets and robots working for them.
consistent breaks, employee meals, discounts, and atmosphere
Server (Former Employee) – Northridge – July 29, 2013
This corporation is so worried about paying employees and managers are so worried about "labor costs" the staff is cut down to a skeleton crew. Employees on the floor (hosts, servers, busser's) expected to do 3 positions. Pantry cooks are expected to make pizza, soups salads and desserts for 20 tables nearly impossible ticket times are high not to mention stressful for the pantry cook.Servers are slammed with tables one after another, managers do not help and expect perfect service. There service standards and steps to take with each table and servers are secret shopped and this is difficult to accomplish when handling 9 tables and servers are fired if standards are not met. Landrys Corporation wants to turn tables and would rather pack as many people in with limited amount of staff to save a dollar costing the guests experience. Unprofessional management often they say inappropriate things to employees and communication, teamwork and leadership is lacking. Servers feel verbally harassed and threatened at times.Management is quick to throw servers under the bus even if the food problem was a kitchen error. This was the general feeling among employees as being overworked and unappreciated. The restaurant I worked for was constantly running out of supplies again to save "money." Dishwasher doesn't clean dishes properly constantly wiping off glasses. The location I worked at in Southern California had rats and the management instead of calling EcoLab decided to handle things themselves making the problem even worse. After multiple tables saw the rat problem the management thenmore... decided to take care of things with professional help. Most of the managers had no customer service and were willing to let guests leave if they were upset and not come back without resolving the situation. A few managers would come in and out who cared about the guest experience. They remolded the restaurant and I would constantly get comments about how horrible it looks and how they should have left it the way it was. By far one of the worst restaurants I have worked for. Run horribly, no support and no benefits.less