LANDS' END INC Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
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Compensation/Benefits
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No day is the same.
Customer Service Representative (Current Employee), Reedsburg, WIAugust 24, 2015
Pros: flexible work schedule
Cons: not enough hours
Lands End is a wonderful company to work for. The leads are very nice and accommodating. The customers are great and I have made a lot of friends working here.
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Making a difference to our customers
Customer Service Specialist (Former Employee), Reedsburg, WIAugust 23, 2015
Pros: discount, co-workers, learning opportunities
Cons: work holidays, weekends, no benefit package
Started as a service rep on the phones. I became a customer service rep two years later. I loved the fact that I was able to listen to the customer find out what they needed and provided solutions for their issues. Our motto from the CEO was " I will never be critical of any action taken on behalf of the customer". We were offered so many opportunities to learn new skills and I was happy to take up the offered classes to advance my skills. The hardest part of Lands' End was during our peak when there are 20 to 30 calls waiting but you never want the person on the other line to feel rushed or made to feel that their issue is not important to you. Management worked very hard at making us comfortable during peak by bringing water and treats to our stations, and by always being willing to discuss our concerns.
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A great corporate job.
Associate Merchant (Former Employee), Dodgeville, WIAugust 20, 2015
Pros: Workout center on campus.
Cons: Long commute in the snow.
It's a large company with a small town feel. Great experience with great people! I made lifelong friends! If given the opportunity I'd consider working there again.
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Nice place to work at.
Packaging (Former Employee), Reedsburg, wiAugust 17, 2015
Pros: fun, around people.
Cons: short braeks.
I liked working there, It was fun.
although I didnt meet any new people. it as a good pay.
it was for high school, and seasonal.
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Good company; more advancement in Dodgeville
Sales and Service Consultant (Current Employee), Stevens Point, WIAugust 9, 2015
Pros: Good company; lots of benefits and personal time
Cons: More advancement in Dodgeville rather than Stevens Point campus
This is a call center role where you work with a variety of businesses helping them with branded apparel and branded gifts.
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Good job for pay
SYWR Agent (Current Employee), Stevens Point, WIJune 5, 2015
Pros: Great job when only want to work part time
Cons: No health Care, only can work part time no more than 29 hours a week
I like the people i work with, You get paid a great wage, but only can work 29 hours a week unless you get full time. People have been there for year and still not getting full time
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Productive fun work environment
Order Filler/Packer (Former Employee), Dodgeville, WIJune 5, 2015
We got to have a radio on while working as long as we weren't spending too much time on the radio. We either worked alone or had one other person behind us in the same cubical doing the same job duties. We got to take two 15 minute breaks, The management was nice and very helpful. I would work there again in a heartbeat.
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extras removed for co. cut backs
Bi lingual customer service (Former Employee), Stvens Point WiMay 21, 2015
Pros: none any more
Cons: all extra little perks have been removed
Good place to work . .many options
to bad its only part time and no more than 29 hrs x week
NO benefits . .and extra perks we once had have been
all taken away . . of course we are all given the same LARGE
corporate speech . . .business suffering, we need to scale back,
yet ceo / cfo / mngrs. get their bonus w/o doubts. while the back
bone of the company gets NOTHING. Hope the NEW CEO does
something for the working people. after all thanks to the working
force . .they have their jobs. w/o US customer support . .You to
be out looking for a job.
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Productive when there was work
warehouse picker, shipper, receiver (Former Employee), Dodgeville, WIMay 21, 2015
easy, outgoing group of people, but it just did not have room for advancements and the management seemed like they had a hard time keeping positive relations with the general employee population. Very repetitive, typical day. The most enjoyable part of the job were the co-workers.
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Awesome place to work!!!!
Customer Service Representative (Current Employee), Stevens Point, WIMay 20, 2015
Pros: Everything
Cons: Very slow during non peak season.
I love working at Land's End!! I'm a call center rep for Shop Your Way Rewards program. They are PHENOMENAL with the work schedule. Super accommodating in every way!! The compensation you get for the work you do is above fantastic!!
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Fun Job with amazing co-workers
Sales Associate (Current Employee), Costa Mesa, CAMay 14, 2015
I love working here, my co-workers are amazing people. The manager is one of the bet I've ever had. The typical work day includes; folding, folding, more folding and a bit of sales and customer services as well.
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Flexible
Order Filler (Former Employee), Reedsburg, WIApril 23, 2015
Good place to work at if you're a full-time employee. I was a flex however so I could not get 40 hours per week. Worked independently. Fast paced environment. Days went by quick. Good management. Nice people.
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Solid customer base/quality apparel
Store Manager (Current Employee), Chicago areaApril 18, 2015
Pros: work/life balance
Cons: compensation
I love working at Lands End

The quality of apparel is great

Long life of company

Great work/life balance

Compensation is below average
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There is a lot of variety and many different departments to work in.
Customer Service Rep and Customer Returns (Former Employee), Dodgeville, WIApril 16, 2015
Pros: Variety in jobs
Cons: Early hours
The shift is 6am-2pm. The first thing you would do is check the schedule to see if you job has changed. I worked in many departments, so it was subject to change at any time. Management was good and treated me well. There was a lot of people who worked there and many different personalities. We all had a common goal and worked together as a team.
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Fun and rewarding work place
Call Center Representative/Embroidery (Former Employee), Stevens Point, WIMarch 29, 2015
Pros: incentives, and flexible work schedule
Cons: needed better snack selection in the breakroom
I have never worked for another company that rewards its employees so much. There were always incentives for employees who would go just a little extra to make customers experiences to exceed expectations.
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Productive and Fun Workplace
Packager (Current Employee), Dodgeville, WIMarch 17, 2015
I really enjoyed working at this job. It was a lot of fun even though some days were stressful. I got along with every co-worker and was able to become friends with all of them.
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great place to work
Global Creative Director/Photography (Former Employee), Madison, WIMarch 9, 2015
Loved living in Madison, commute could be difficult in winter. staff is great, very talented people. Organized and friendly.
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Enjoyably job, friendly co-workers, feels like a big family.
LEBO Order Processor (Current Employee), Reedsburg, WIMarch 9, 2015
Pros: money
Cons: hard to go full time
Hard to get full time.
Pay is good.
Hours, at times, are very low.
Face paced during peak times.
Management wants you to succeeded, so they are there every step of the way.
New chairs/desks are badly needed.
Break room is really nice.
Some customers are wonderful, but there's two rude ones for every nice one.
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Prepare to push sales
Sales Representative (Former Employee), Madison, WIFebruary 10, 2015
Pros: flexible hours, meet new people everyday, employee discount
Cons: low pay, no incentives, pushy sales person
Working in the Lands End dept of Sears you will be pushed to sell and get credit card applicants. You are a lands end sales associate but work for sears, sears has the rules and direction for you to follow.
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A fun and enjoyable place to work
Returns Processor (Former Employee), Reedsburg, WiFebruary 4, 2015
Pros: discounts
A good company to work for and give fair benefits. Very customer and employee oriented. Would work there again. Great hours , good training and updateing procedures. Standards set up to make jobs effective and efficient.