Dispatcher/Customer Service (Current Employee), Monroe, GA – September 22, 2014
Delivering excellent services to a wide range of customers. Creating invoices and confirmations for transportation loads and complete a wide range of phone calls to different customers throughout the day.
Logistics Coordinator (Current Employee), Orland Park, IL – September 9, 2014
Pros: friendly atmosphere and easygoing management
Cons: strictly commision
Learned so much about the industry from working here. Waking up and coming to work is not dreadful because of the laid back friendly environment. Everyone has their own strong area of skill that you can bounce ideas off and learn from while creating your own area of expertise.
They provide the tools to do your job at a high cost to you. If you don't have at least a working capital of at least 6 months don't work there they will put you in the hole that you can't climb out off till it's too late.
Account Analyst (Former Employee), Jacksonville, FL – March 11, 2014
A typical day at work was for me to provide Customer Service for our clients by helping them implement a payment plan for their ongoing bills. Management and co-workers were a joy to work with. The job was so suitable to my skills, that no part of it seemed difficult. I enjoyed interacting with and assisting the customers with their specific issues.
independant agent (Current Employee), Allentown, PA – March 10, 2014
A typical day starts out by posting freight on my load board and matching up trucks that can run these lanes. I have to coordinate all pick ups and deliveries. The hardest part of this job is the troubleshooting when drivers break down or roads are closed due to in climate weather.
Freight Dispatcher (Current Employee), Alpine, CA – March 1, 2014
Pros: i get paid as hard as i work
Cons: sometimes, there is no freight worth presenting to drivers
A typical day would start out about 6:30am. I will go to the loading boards and locate good freight. If I know of a driver in L.A. let's say as an eg: I will find the lanes that he wants to run, put them in the computer and if I locate strong paying freight, I will call him and present it to him. I have learned to spot the best paying freight and go – more... after it aggressively. I work all alone and I am not in contact with others during my business day, except on the phone. The hardest part of the job is finding my own book of business. It takes alot of rejection and hours spent on trying to get someone to take a shot with you. Once customers are established, you have residual income .coming in. – less
Owner Operator (Current Employee), Wilmington, NC – February 20, 2014
Pros: see lots of places
Cons: but want to be home with family
Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.Processed shipment documents neatly and efficiently for each load.Obtained and maintained proper delivery authorization and pickup documentation.Conducted daily DOT pre-trip inspections according to a set checklist.Balanced and handled expense – more... accounts for each trip.Retained valid proof of insurance and registration in vehicle at all times.Hooked and unhooked trailers from the tractor and converter dollies.Loaded and unloaded trailers with mechanical freight handling equipment.Submitted reports on the condition of the truck at the end of each trip.Maintained records required for compliance with state and federal regulations.Delivered customer orders to homes and places of business within established time frames.Interacted with customers and vendors in a friendly and timely manner.Transported freight from origin to destination in a safe and timely manner.Checked load accuracy and stability before each trip.Lifted freight and other objects of various shapes, sizes and weights up to  pounds.Operated tractor-trailer combinations, including doubles and triples.Picked up customer loads in a timely and accurate manner.Picked up customer loads in a timely and accurate manner.Certified that waste, supplies and material handling equipment were secured prior to operating vehicle on public highways.Notified supervisor of any customer or delivery problems.Submitted a daily mileage log with trip sheet, fuel, maintenance and delivery documentation.Fulfilled back haul orders and spotting trailers in the yard.Operated a tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels.Maintained telephone and radio contact with supervisor to receive delivery instructions.Conducted emergency roadside repairs, including changing tires, replacing light bulbs and installing fuses and tire chains.Recorded expenses and maintained receipts – less
Load Broker (Former Employee), Fayetteville, AR – July 17, 2013
Pros: very easy going.
Cons: no training, comm sales only.
I would arrive each morning and check my voice mails. check my emails. Start calling all my drivers that were under a load and check in with them and get a status update. call all my customers and give updates and get new load info and start trying to get the loads filled with drivers.
Good management. Nice
The hardest part was there was no real training. – more... They gave you the basic fundamentals and then threw you to the Wolves.