Logistics broker (Former Employee) – Chicago, IL – June 6, 2013
Typical day at Landstar is speaking with clients and answering calls. This is a very competitive job you spend most of the day brokering loads and sending out quotes to clients. The hardest part of the job would entail bids. Basically pricing out 2 or 3 pages of different lanes and crossing your fingers to see if you at least get one. The most enjoyable part of the job is the is working as a time and the accomplishment you feel when you walk out after a great day of work.
New Business Development Manager (Former Employee) – Denton, TX – August 31, 2016
Watch what you sign. You cannot trust the independent agents who work for the corporation of Landstar. Landstar does not hold themselves responsible for what their independent agents due in regards to employee's
I enjoyed my time as an account manager working with Landstar. I was independently contracted through another agent so they unfortunately took a subsequent amount of my pay form me but other wise I was always treated fairly, Landstar was always in my corner and I learned an incredible amount about the Logistics industry.
Most days are easy if you have booked your loads in advance. During your time there you will get to know a lot about deadheading. Management is very professional and by the book. The hardest part of the job for me was finding steady work without all the deadhead miles. I did like that it allowed me to get by the house more.
California (Current Employee) – California – September 20, 2016
This company is a great company. They are good to drivers and help when they can. There is a lot of freedom and plenty of opportunity to make good money as long as you are careful with load selection and definitely use load alerts.
Administrative Assistant/Freight Broker (Former Employee) – Muskogee, OK – October 29, 2015
A typical day was to call clients for loads, then find drivers for those loads. I learned a little about the freight industry, and became HAZMAT certified. Management is okay, but if you need the customer service department be prepared to be on hold for a while. The hardest part of the job was trying to find drivers for low revenue loads. The most enjoyable part of the job: having a load deliver safe and sound.
Good work homelife balance, good benefits, low premium health insurance
Hectic, irratic, somewhat uncivilized and likely to give you a migraine
Operations Manager (Current Employee) – Johnstown, CO – November 20, 2016
Fast paced, high stress, multi-tasking required Currently Managing a Multi-million dollar company Keeping track of all daily loads (50 to 60 a day) while managing employees to make sure various tasks are completed.
Dispatcher (Former Employee) – Owosso, MI – January 28, 2015
I was hired into Landstar by my brother-in-law's father who owns the company in Owosso, MI. He had promised me anywhere from $8-$10/hour starting out and either way I'd make $10 eventually. I waited for at least 6 or 7 months before getting $8.25/hour. I had been trained poorly and each day that passed, I found I did more and more things wrong during this job. Eventually I got laid off and they never called me back. Management had an anger problem as well. Always raised their voices to employees during stressed situations.
National Accounts Manager (Former Employee) – Birmingham, al – June 29, 2015
Great place to learn the logistics industry for those who want to earn their way to a great career. If youre a driven individual the management will help give you the tools needed for success. Competitive atmosphere but always friendly and wanted my colleague's success alone with mine.
Agency Manager (Former Employee) – Region 5 – December 23, 2012
I worked my tail off (and am no stranger to hard work and in fact, normally prefer it that way), and got the shaft in the end, which I largely attribute to the extremely poor training mechanisms and Landstar "systems," supporting documentation, and "help" available.
I typically worked 12 - 16 hrs/day, 6 - 7 days/week, and was paid for FAR less than that (8-hrs/day, 5-days/wk, then for <20-hrs/wk.) I was simply dedicated to the success of the business. I had no co-workers... I operated the business out of my home, and management (the owner of the business) was hands-off, which would normally be something I would appreciate, but not in this case. I mentioned several times that I very badly needed help, but was only referred to the Landstar "help" to which I referred above, as we could not afford to hire any other hands.
The most enjoyable part of my job was that I operated the business out of my home, and during nice weather was able to work outside.
The most important thing I learned was that I do in fact hate Landstar just as much as I did for the previous many years I spent dealing with them as their customer during my career.
operated out of my home.
no medical, 401k, retirement, etc. benefits at all... plus all below.
A typical day at work would consist of a lot of cold calls to shipper companies and finding the trucks to take them. What I've learned from this company is how to manage a whole operation over the phone. Management was a little lazy. When needing help, they would just tell me a phone number to call. He would just look at emails all day and act like he's talking to us so cameras can see he's "working" co-workers were fun to work with. The hardest part of the job was actually making money. The most enjoyable part was learning all the tricks on how to make my job easier.
Account Representative/Office Manager (Former Employee) – Pineville, MO – March 3, 2015
Working from home was fine. I am self motivated, however the job was not stable, had zero benefits and no potential for advancement or longevity.
90% of the job is email and telephone communications, the rest is billing, customer service and service representation, hence the account manager position. One would need to be the middle man between customer and carriers. Also needed are sales skills to varying degree. I personally learned most aspects of the job on the fly and on my own.
This company is the best to work for, the people you meet and friends you keep here are awesome. Management is great, some departments are different more micro managing then others but you can advance and transfer with in the company. You will work believe me but you do your job and you are ok. No one really leaves once your in the door and some come back like i did. Overall this has been the best company i have ever worked for.
Customer Service Specialist & Auditor (Former Employee) – Jacksonville, FL – June 9, 2015
Starting in a Data Entry position, I worked my way to specialist and then customer service and finally auditor and department trainer. I found it very easy to move up if you simply did you job well and learned all you could. I had to learn about deadlines and fuel taxes, mileage taxes and many more. As in any large company management teams ebb and flow. This tended to be the hardest part of the job as each management team have different styles. The best part of the Job is the company's involvement with the employees.
Automotive Logistics Coordinator (Former Employee) – Rockford, IL – September 9, 2015
automotive management were the stupidest people on the planet..slept their way to their positions. Director sleeping with the vice president of the automotive department. HR aware of the entire situation, and does nothing. Ridiculous.
Dispatcher/Billing (Former Employee) – Collinsville, IL – September 11, 2012
I learned the logistics side of billing and brokering freight. Fast paced working conditions which I enjoyed. I looked forward to advancement within this company, however due to differences in social settings within this office I was not able to do so. The hardest part of this job was having to be trained the billing portion of this job by a team member who lack to the ability to teach and be an team player, this was enhance by the owner who seem to take great pride in "stirring the office pot" The tone of competition was set by the owner who would often become belligerent and entice the other team members with insults with staff members. This was not an environment I had been accustomed to working in. Anger has no place in the office.
Agent with inrodes to the corporate structure. (Current Employee) – Denver, CO – April 11, 2013
Solid overall business model, but there are so many "political factions" working on the corporate level that you get virtually no corporate support. The management have very little to do with the bulk of the agency base, and are pretty much only on speaking terms with the small section of multi million dollar agents. Senior management has no real grip on the day to day market and focuses nore on the trending of the business rather than what an agency really needs. Great in some areas.... quite poor in other even though they say they "can do it all". Good place to work if you want to kiss someones backside to get ahead and get noticed.
solid business model. but they execute it poorly
management is out of touch & their failures are blamed on the lower level employees