The vacation/ time off pay is accrued through each pay period. Your request must be put in at the beginning of the year, which is ridiculous because situations and opportunities come up and unplanned time off is nearly impossible to get. You just about have to fake an illness to take off.
The vacation policy is that it have to be approved through management, no more than 2 people off per day.
Answered - Customer Service Representative (Former Employee) - Newport News, VA