Lanyon

12 reviews

Lanyon Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It's A Job
Developer (Current Employee), DallasJuly 29, 2015
Pros: Work from home, Free lunch once a month
Cons: Terrible pay, terrible benefits, management disconnected
Overall, this is a good place to start your career. It's definitely not a long-term job because:
1) the pay is low,
2) the health benefits package is not ideal for a family,
3) management is disconnected – more... and does not have a good idea of how their employees are performing (this is good if you are a slacker, but bad if you continuously bust your hump everyday),
4) no room for career growth

Take this job only if you absolutely need one and cannot find another one. It will give you some good entry level experience. – less
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A positive experience
Associate Manager (Current Employee), New York, NYMay 29, 2015
This company provides the opportunity to move up quickly within the organization. If you work hard and are a team player you will go far here.
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Department Dependent
Sales (Former Employee), Dallas, TXMay 7, 2015
Pros: Free lunch once a month, cool office
Cons: Terrible insurance, low pay, no work/life balance
Lanyon isn't an inherently bad place to work. There are many smart, fun people to work with and for. The inside sales team is full of young college grads and has lots of cool perks like Friday afternoon – more... beers, monthly happy hour / social activities, etc.

However, some managers expect your job to be your life, literally. Evenings, weekends, you name it, you're expected to be working. At times there is no respect for your personal time. Don't expect your email to slow down after 10 pm, even from people in your time zone. Don't let that fool you into thinking you'll get paid well, either. The pay (unless you're upper management, I'd assume) is poor. Comp plans for the sales teams seem to get worse with each iteration.

Upper management is very much out of touch with what is really happening at the company and sets unrealistic expectations. They preach rapid career advancement, but that is hardly ever the case. The inside sales team "advancement" was more so a series of lateral moves to make it appear that people were being promoted. In the case you do get promoted, don't expect to see any sort of promotion in your pocketbook. They may work you more and give you more responsibility, but don't expect to see a penny more for your efforts.

Also, for a software company, the internal software systems are a mess. Data is extremely messy, there are way too many admins and not enough users, yet no one seems to know anything about any system.

Not everything is terrible though. The products are actually pretty cool. The office in downtown is awesome. Dress code is super lax for an office setting. Many of the people are smart, fun, and hardworking. – less
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A lot of fun perks to help you forget you are being overworked
Desktop Support Specialist (Current Employee), DallasFebruary 22, 2015
Pros: free lunch the last friday of the month
Cons: too much work to take advantage of the other amenities
When it comes to corporate culture, Lanyon nails it. They cater in lunch the last Friday of the month and even take care to make sure food allergies are addressed. They have free snack jars in the break – more... rooms. They have treadmill desks available and Kurigs on nearly every floor. There is also a foosball table on floor 20 and a WiiU on floor 22.

However, Lanyon is growing rapidly and there is frequently more work than there are people to do the work. Sometimes it is frustrating and overwhelming. – less
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Good for entry level - or if you are really up for a challenge with low pay
Sales (Current Employee), USAFebruary 19, 2015
Pros: good products, cool downtown office, free lunches, company laptop
Cons: high employee turnover, new management that is horrible compared to previous management, departments disconnected, way too many people being hired, 5 employees could be calling on 1 account, tough sale, low pay, definite growing pains
Where to start... This company is growing very quickly, but not because its investing in the products and people that it already has, but because it just keeps buying other companies and hiring more people – more... in order to mold them into their image (and also because they have no idea all the BS that goes on.)

More experienced workers feel overlooked, undervalued, and like the company is not investing in their growth and development, but moreso just overwhelming them with new information and making you watch 5 webex's a week and take tests. The managers are good, but they really have no say in anything. Everything is done by Stack ranking of employees' potential (done by Executives of the Equity Company that owns Lanyon and have no clue as to the actual rep) is completely off kilter and has seriously lowered employee morale. I don't understand how you can properly stack rank when you change quota, products, and employee positions on a monthly basis.

The new CEO is a joke, and doesn't actually care about anything other than turning this company into Oracle. He's a superb motivational speaker, but when it comes to actually engaging and caring about the people representing the company's products, he could care less. (or so it seems)

There are new regulations and procedures weekly, so it makes it next to impossible to get anything done on behalf of your clients, because everything and everyone is completely disconnected when it comes to those procedures.

People are laid off continuously, most of the original starters of this company, back when it actually cared about it's employees, are gone, due to all of this.

Avg/low pay. Very high priced and hard software to sell, unless you are able to land an enterprise position in a well performing territory. But things are very saturated, and there is a lot of competition.

However, the company does have potential, once it slows down and starts investing in improving products it already has vs. acquiring a new one every other month. And moreover, starts investing in it's current experienced employees who have built and continue to safeguard your client accounts. ** New employees who do not know the products (and the products take a very good amount of time to learn) deeply are NOT a substitute.** – less
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Poorly managed
support (Former Employee), remoteJanuary 24, 2015
In a state of upheaval and managerial confusion. Poor communication, exceedingly bad managers and no dedication to product or customers.
Excellent co-workers.
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The Culture Makes the Company
Account Executive (Current Employee), Dallas, TxNovember 23, 2014
Great people to work with; however, be aware that you will not advance quickly in this company, as claimed. The office is brand new with great views of downtown Dallas. The people there are mostly recent college graduates, and for the most part are people that you would want to see outside of work as well.
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Positive Experience
Sourcing Specialist (Current Employee), Irving, TXAugust 18, 2014
Working at Lanyon means working HARD, but it also means Snack Wednesdays, Bagel Mondays, and watching out for nerf footballs soaring through the hallway.

There's no need for micromanaging because training – more... is thorough and the hiring process is detailed. You will, however, see your manager/director and he/she will ask you about your day and if there's anything he/she can do or help you figure out. Lots of room for upward mobility because they opt to promote from within.

Culture wise- it's an 8:30 to 5 job (at least in this department) with an hour for lunch. You can come in early and leave early, or come in later and stay later (within reason). You'll chat a lot with your coworkers on and off the clock and you will have to collaborate on projects and tag team objectives to get it all done in time for Happy Hour. – less
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Great Company
GDS Product Analyst (Current Employee), Irving TexasDecember 10, 2013
Pros: great benefits
Amazing Experience and new knowledge.
Our typical days are filled with constant troubleshooting of data and customer support.
The management at Lanyon is will rounded and knowledgeable in the field of the Travel Industry.
My most enjoyable part of the job was learning of the Travel Industry and the world of Global Distribution System which I never new existed before being employed with Lanyon.
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Productive place to work
Manager of Technical Support and Development (Current Employee), San Diego, CAJuly 28, 2012
Schedule and manage projects that support client software, automate processes, and incorporate current best practices. Analyze data for quality control and ensure meeting company standards. Work closely – more... with clients to obtain information and determine requirements for preparation of reports and market comparisons. Troubleshoot systems to determine required fixes. Resolve technical issues and develop program enhancements. – less
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Assist customers with issues concerning invalid user names and passwords
Customer Service/Technical Support (Former Employee), Arlington/Irving, TXMay 17, 2012
Pros: experience
Assist customers with issues concerning invalid user names and passwords
Construct troubleshoot questions based on the customers concerns to aide in providing the best solution
Provide step by step instructions that inform the customer how to effectively utilize our service
Claimed Profile
Headquarters
104 Decker Court, Suite 200
Irving, TX 75062
Revenue
$100M to $500M (USD)
Employees
201 to 500
Industry
Links
Lanyon website

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