Laser Spine Institute Employee Reviews

Showing all 69 reviews
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work Bad executive admin
Provider/Physician Relations Liaison (Former Employee) –  Scottsdale, AZSeptember 28, 2016
Great Company to work. Bad upper level management. the work place was great as far as the team I worked with, very helpful staff and direct management was like working with your friends. bad treatment and bad judgement and mismanagemnt on the bahelf of the upper level executive management team, they allowed the company to disassemble and make cuts due to their lack of keeping the accounts dept on top of insurances and reimbursements from the surgeries which effected everyone below that.
Pros
great team
Cons
bad upper level management
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Thought it was a more secure job
Customer Care Representative (Former Employee) –  Tampa, FLSeptember 8, 2016
Lay off's like crazy! One of their "CHOICE Values" is commitment yet they don't practice commitment towards their team. A typical day was hectic. I felt like I was settling by working there. Co-workers were great in my department. My department would be a great opportunity for someone who still lives at home and able to make low income.
Pros
some type of income
Cons
not stable
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A lot of changes
sales (Former Employee) –  floridaSeptember 4, 2016
Health insurance is good. Compensation is good. Lots of things being taken away. Slowly turning into every other numbers driven organization in America
Pros
Coworkers, Health insurance
Cons
Open office plan, call center micromanagement, poor leadership, cutting benefits, layoffs
Was this review helpful?Yes2No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Used to be an amazing place to call your second home
Executive Assistant (Former Employee) –  Tampa, FLAugust 12, 2016
With the shift of a new CEO came a shift in the whole company. Lay offs started and and you got the same story everytime on why it was happening. It seemed like every week there was more than 1 person getting laid off. The moral of the company is very low as everyone is scared for their job security. What once was a really big family has become just the opposite. If you are not in personally with new CEO than you are out.
Pros
beautiful new building
Cons
they stopped 401k match, CEO
Was this review helpful?Yes5NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Culture
Executive (Current Employee) –  Tampa, FLJuly 20, 2016
Organization has worked very hard to build a strong culture with inclusionary decision making for patients and teammates.
Was this review helpful?Yes1No3Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Job
ATTORNEY RELATIONS (Current Employee) –  Tampa, FLJuly 19, 2016
Great Company to work for, always takes care of employees.
Every days was enjoyable.
They take care of their patients.
They go above and beyond.
Pros
Free Lunches
Cons
None
Was this review helpful?YesNo4Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
to be discussed at another time
Rn diagnostics (Former Employee) –  Wayne, PAJuly 19, 2016
I rather not for personal reasons. I would explain at a later time. This is something I would talk about with new employer.
Was this review helpful?Yes1No5Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun and Rewarding place to work
Director of Customer Care (Current Employee) –  Tampa, FLJuly 11, 2016
Great opportunity to work with a group of very talented people with diverse experience and backgrounds. A young organization, LSI has experienced tremendous growth over their 10 years of operations. The organization works hard to provide the best experience to their patients by being the best in class across all parts of the business model. Unique in direct to consumer approach, it allows potential patients the chance to explore the best approach to his or her individual treatment plan. Rewarding work, as long as you stay connected to the end result of helping people get their lives back, free of pain.
Was this review helpful?Yes1No5Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Change without direction
Other Staff (Former Employee) –  Tampa, FLJuly 8, 2016
Stressful work environment. Everyone works in a 30" cube with white noise machines hindering any working collaboration.
Pros
Co-workers
Cons
Management
Was this review helpful?Yes3NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Friendly Staff
Ambulatory Surgery Center- Medical Assistant (Current Employee) –  Mayfield Heights, OHJuly 4, 2016
My time at this company has been a really great learning experience. I love the friendly staff and how everyone gets along. The biggest Con is some days you don't know when you are going to leave. Other then that it is a good company to learn and grown in.
Pros
No Weekends, Free lunch, Company Outings
Cons
Work hours vary some days
Was this review helpful?Yes2NoReport

Want to know more about Laser Spine Institute?

Ask a question
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good workplace
Surgical Technologist (Current Employee) –  Wayne, PAJune 9, 2016
I love working here despite a few employees. The best part of the job are the doc and a few co workers that make it a fun and enjoyable work place. Management can be difficult at times.
Pros
incentives
Cons
healthcare benefits
Was this review helpful?YesNo1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
I wouldn't recommend this company to my worst enemy
Leadership Team Member (Former Employee) –  OhioJune 7, 2016
Prior to the current CEO, there was much more loyalty and job security. That is not the case anymore. Laser Spine Institute is currently looking any making up any kind of excuse to terminate very loyal employees. They are firing employees that have made their company a top priority and have relocated and taken on any responsibilities that have ever been asked of them. It's extremely backstabbing and unsafe. DO NOT accept any position with this company.
Pros
They few remaining good people that are left.
Cons
No job security, lack of values and culture, no money at all...
Was this review helpful?Yes14NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Medical Claims and Billing
Billing and Appeal Claims Specialist (Current Employee) –  Tampa, FLJune 4, 2016
Large Case Loads. Calling and Applying Applications to resolve billing OON issues to receive payments. Apply payments, W/O adjustments and applying payments. Collections: Contacting patients to receive payments mailed to them that belongs to the company. Sending patients to collections.
Pros
It helps
Cons
Need better work flow
Was this review helpful?YesNo1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Accounts Receivable Specialist
Accounts Receivable Specialist/Collections (Former Employee) –  3031 N Rocky Point Dr W, Tampa, FL 33607May 13, 2016
Monitor overdue accounts, receive payments and post amounts paid to customer accounts.

Make daily collection calls
Conduct account research and analysis
Prepare and maintain various reports
Maintain an accurate aging report
Identify and execute the necessary process adjustments
Send statement to outstanding customers
Reconcile A/R to the G/L
Interact with customers to resolve outstanding issues
Pros
Helping families recover their money from insurance companies.
Cons
Attorney negotiation tactics
Was this review helpful?Yes1No4Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Unethical place to work
Sales Consultant (Current Employee) –  Tampa, FLMay 4, 2016
This used to be a good place to work. My coworkers are awesome, but managers need some training.
Most of the managers are very young with no management experience. Too many managers and they will each tell you to do something different. The place is totally chaotic with no work life balance.
The money is good , but it is a true cut throat sales environment. Favoritism abounds.
Pros
coworkers
Cons
unethical
Was this review helpful?Yes11No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Terrible stressful place to work
Medical Assistant (Former Employee) –  Creve Coeur, MOApril 5, 2016
The St. Louis Location is very cut throat. The employees are constantly walking on eggshells. Management is horrible. This is the type of company if they don't like you for any reason they will do every thing they can to get rid of you. This company isn't based off of work ethic it's based off of you likes who. I have never worked for a company everything is taken personal. This is such a once sided company (St.Louis) the first one to complain wins. They never get both sides of the story or offer a resolution.
Was this review helpful?Yes19No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very fun and collaborative environment
Patient Coordinator (Former Employee) –  Tampa, FLMarch 29, 2016
Self-paced and mostly autonomy of daily work requirements. Cooperative and collaborative staff in various departments. Learned many health care services related to spine care and minimally invasive surgery for treatment of spinal stenosis.
Pros
Bonuses from performance
Cons
Required hours to meet quotas
Was this review helpful?Yes2No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It USED to be a fun place to work at.
One of a kind associate (Current Employee) –  Tampa, FLFebruary 19, 2016
My colleagues are great. We support each other. The issue is with management. The company has started to hire contractors left and right so most people I work with do not feel secure with their positions. There are no room for advancement and they do not promote from within, even though they advertise that they do.

The organization lacks processes. There are no service level agreements within the enterprise.

It is a growing company so everyone is busy but it seems like those on top do not have any idea how to manage a maturing company (at least in our department). Directors do not trust their subordinates. Subordinates are afraid to provide constructive criticisms due to fear of being retaliated.

Finally, it matters who you know. If you want to move up, you have to hang out with the right people.
Pros
Co-workers are genuinely nice.
Cons
No breaks, no room for advancement and they do not promote from within.
Was this review helpful?Yes14No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellence Experience
Billing Department (Former Employee) –  Tampa, FLJanuary 11, 2016
I was given an opportunity to grow and learn. The company has a lot of smart business people but is lacking in medical experienced leaders.
Pros
Patient and employee centric
Cons
Medical experienced leaders
Was this review helpful?Yes5No4Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great co-workers
Executive Assistant (Current Employee) –  Tampa, FLJanuary 11, 2016
Generally speaking, everyone that works at this company is great. Very much a family atmosphere.
There are many ways to move up and around the company, you just have to make the right relationships. Finding the right department can be hard for someone who needs to try multiple to find something that fits and that doesn't look so good on your resume if you are moving around all the time.
Cons
Some managers lack tact
Was this review helpful?Yes5No2Report

Want to know more about working here?

Ask a question about working or interviewing at Laser Spine Institute. Our community is ready to answer.

Ask a Question

Overall rating

3.8
Based on 69 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.4
Compensation/Benefits
3.8
Job Security/Advancement
3.3
Management
3.4
Culture
3.7

Laser Spine Institute Reviews by Location