Pros: good, effective management from local dispatcher at beginning
Cons: loose management practices in second year; lack of respect for driver/couriers
In the beginning, the company used an Office Mgr/Dispatcher at the local Office, then removed the position. This proved to be a bad decision, with assignments then being made from a distance at company headquarters in another City. Driver/Couriers were not able to get straight answers to basic operational/daily questions from a distance. I made much less into my second year of service with the company, for no explained reason. "Time in" and "length of service" went unrewarded when company dispatched assignments. Also company made adjustments in contracts with manufacturers, effectively reducing rates of pay to Driver/Couriers, with NO notice.