Will never work for this place again
Receptionist/Sales Associate (Former Employee) – Willowbrook, IL – June 3, 2015
LaVida is a great place to work at with the workflow, responsibility and duty. It's more than a receptionist job, it's pretty much a sales job to get people to sign up for memberships to compensate for the amount of money being put out for advertisement. High customer service skills is required with the amount of face to face interaction and time spent on the phone.
The only gripe I had with the place is my manager, she was condescending, unprofessional and talked to me in a shaming way.
Training is not paid for until 90 days afterwards, which is unfortunate. There are no lunch breaks since the receptionist is the only person at the front.
A typical day for the spa duties include: assigning rooms to the massage therapists, scheduling appts, taking payments, keeping up with cleanliness of each massage room, counting the cash drawer and front petty cash, scanning intake forms and answering the phone.
Although my employment there was short lived, I did learn a lot with front desk skills that usually aren't dished out unless you have a degree of some sort. Which is probably why the position starts at minimum wage.
This place is a great way to start any front desk career or sales. Just wish it had better management.