Territory Sales Manager (Current Employee) – St. Louis, MO – June 5, 2017
The compensation package that is offered is very Sub Par to what is offered by other Employers. No Mileage reimbursement, No base Salary, and low commission for their higher than market value prices compared to competitors. This company is not price competitive in a very competitive market with customers having many different options.
Database Marketing - Sr. Data Analyst (Former Employee) – Des Plaines, IL – May 31, 2017
The analytical department was spread among multiple departments so there was a lot of duplication and west of resources. I mostly worked utilizing Microsoft Office products for analytical purposes and Developer Studio for reporting purposes. There was a lot of friction between IT department and business, which slowed down the process of obtaining the data and access to systems. Report automation was managed by IT department that slowed down the process of developing the reports to the main user even more. My manager was changing at least once a year that caused very low job security.
New management does not comprehend the business segment that the company engages in. Hiring upper management that has no industry experience and are unable to close sales themselves, much less teach/train new hires how to sell.
District Sales Manager (Former Employee) – Alabama, Lousiana, Mississippi – December 13, 2016
Lawson is a good company that is stuck in its ways from 50 years ago. It is the smallest company I have worked for, but its a good fit for someone who has not worked at some of the visionary Billion dollar companies I have worked for. Would have liked to have been able to help them see a different vision for growth, but they are very stuck in there old ways.
Flexible Hours, Good administrative personel, decent benefits
Lots of turnover, stuck in there old ways, very little tech vision
Sales Representative (Former Employee) – Lexington, KY – December 6, 2016
Very nice people to work with. Not happy about the pricing of the products. Made it hard to be competitive.Called on accounts and sold Maintenance supplies. Worked with myself mostly. I would occasionally work with someone. Enjoyed the freedom and servicing customers.Did not enjoy not being able to be competitive.
Customer Service Specialist (Former Employee) – Des Plaines, IL – August 30, 2016
Overall a good place to work. Management may not give proper direction at times. Lots of changes throughout the years, of different management with various styles can make it difficult to focus on the needed day to day tasks.
The support of co-workers, good employee relations.
Work loads and short time frames to complete tasks.
Integral supplier of hardware and consumables in shop and maintenance applications.
Sales Representative (Current Employee) – North West territory – July 7, 2016
Emphasis is very heavy on demonstration, which works but limits the ability to mature customers from small business to large clients. Large clientele is needed to advance commissions and make a desirable income. Management is involved, but disconnected with day to day operations. Over saturation of sales reps in a small business district makes it difficult to compete with other co workers. Exploring different sections of the products Lawson offers allows some different market penetration, and yields some new accounts by utilizing different areas of consumption and facility maintenance.
Products are above and beyond quality and reliability expectations
Many layers of management, sales rep over saturation in small market
Lawson does have a good training program for new reps at their headquarters. I have learned some valuable tools for the sales world. Other than that this place is a disaster. Lawson claims to care about their employees and resolve issues. I have only found one person in HR that cares about my concerns I have voiced. It is the District Management and above who don't care or want to hear the truth. When asked about my concerns from management they skate around the fact that there is serious problems within the company. The only thing they want to hear about is the food in the cafeteria is bad. Sadly this is most companies now days, and even across the world.
Lawson will flat out lie to your face to get a sales person out on the streets. When hired I was told this is a greenfield area (more like a scavenger area). There was already a rep here. It doesn't help in a low population area when there is a rep who has the largest businesses in town that spend the most money. Lawson's management answer-"Sometimes we forget that we already have a rep in a area". How does a manager forget they have reps already in place? Isn't it the job of management to manage? Lawson will hire as many reps as they can to peddle their over priced products. This is also embarrassing for the rep and the company when a new rep shows up at a company and they already have a rep. Even more ridiculous is when two reps have to argue over who gets the new account because they are stacked on top of each other.
The commissions are terrible. Let's do some simple math here. On a $200 order at 20% commissionmore... (if your are lucky) that earns you forty dollars. Now a rep has to go out and find 200-300 accounts and drive hundreds of miles just to try and survive. Another financial issue is that if a rep needs to demo a product that isn't provided to them they have to buy it with their own money.
It is few and far between at Lawson to find people in management that are good leaders who truly care about people. A large amount of them only care about how much you are doing in sales. There is no happy medium with management. Either they don't care about the reps or they are so far down your throat that it will make a person quit. Lawson will send you to an awesome training program and teach you one way. When you get back your DSM will tell you otherwise. This is where lack of communication comes in.
Of the reps I have met I have made some great friends. Hardest part of my job is dealing with management, stacking of reps, and competing with other large outside vendors i.e. Kimble Midwest, Grainger, etc. The best part of my job is meeting new people and going home.
This is the short of the long believe it or not. In summary if you want to deal with poor commissions, poor management, micromanaging, embarrassment, being set up for failure, and other frustrations then Lawson is the place for you. Lawson is nothing more than a stepping stone to something bigger and better. You have been warned!less
Not in the same spot everyday, customer service
Management, micromanaging, lack of communication, commissions, have to buy own demo products, driving hundreds of miles