Management at this particular location was not as team-oriented as originally presented
Customer Service Representative (Former Employee) – Fort Myers, FL – August 22, 2017
Patient records review and check-in, check-out, telephone encounters, and general office duties accounted for the day at work.
Management was short-handed, and difficult to reach when needed.
Workplace culture became petty and hostile over time, with employees encouraged by management to report on one another and discouraged from building office friendships.
Most enjoyable part of the job was knowing my work for patients really mattered to the patient, and was appreciated.
Friendly co-workers and dedicated staff, great benefits
Discouraged from interaction with other staff members