Dysfunctional and Disappointing
N/A (Former Employee) – Middleburg Heights, OH – July 30, 2016
A typical day at work included listening to constant complaining, continuous mockery of the residents and their families, and pure laziness. Some of the staff was wonderful, but I can't say that about the management. They seem to make it all about money and numbers, and there is a lack of respect for the people coming into the building. It's truly hard to say I enjoyed any part of the job because I didn't. I tried to mind my own business and do the work I was to do. However, it is just utterly unbelievable how disrespectful the management team was. The benefits are horrible, and pay was very poor as well, definitely not a wage you can make a living on. There is constant drama 24/7 between staff and upset residents as well. Very poorly run facility. I was basically told to lie when it came to certain parts of my job. Even if customer feedback was what they wanted, I would be reprimanded for giving the negative feedback from the patients. Truly is just a dysfunctional and poorly run facility, and I am very happy that I was able to leave when I did.
some of the workers are very nice
most other workers not so nice, way too much drama, poorly run, disrespect towards the customers