Los Angeles Software Support Supervisor/Trainer, Los Angeles, CA - June 17, 2017
Arrived at 7:30 a.m. Answered software help desk requests. Prepare for training of new staff members and attorneys. Trained legal software from 9:00 a.m. until 12 noon. 1:30 p.m. class continued until 3 p.m. Returned back to office to supervise the Los Angeles Help Desk until leaving at 4:30 p.m. Hardest part of the job was keeping track of what my subordinates were doing while I was in training. Most enjoyable part was the personal interaction with staff and attorneys in finding solutions to computer problems.