Pros: a lot of travel, interacting with multiple reps stores and locations, learning new technology and being able to teach it to others
Cons: no job security, no opportunities for raises, no severance pay
•Build and maintain relationships with sales and management personnel at various mobile retail locations.
•Promote and assist sell LG branded phones and accessories to customers.
•Educate mobile retail sales and management personnel on LG brand products.
•Collect data such as sales, returns, ongoing promotions, and merchandising from mobile retail stores – more... and report them back to the analyst team at LG.
•Conduct formal training to retail personnel and to potential customers at large events.
•Communicate best practices from sales or training in stores.
•Find innovative ways to relate features to every day customer use on LG devices.
A typical day consists of driving around a set area of stores conducting 30-45 minute visits where the Product Specialist discusses the progress of current phones, introduce and teach reps about new products, promotions or incentives, and report back to LG about the findings.
Hardest part about the job is the ever changing direction of the company which resulted in many miscommunications.
Most enjoyable part of the job is meeting new reps throughout the given area and teaching them how to use the new devices. – less