● Assist Clients with Loan Payment Processing, loan inquiries and provide exceptional customer service ● Balance daily reports such as (Zero Note Balance, Late Charge Balance, Town Tax filings) ● Assist Attorneys and Bank officials with Payoff Statements and Requests
Always felt secure about my job and fairly good healthcare
Teller (Current Employee) – Alton, IL – January 31, 2016
Nice challenging job in that it forces you to think about each situation uniquely. Bit of favoritism going on in management levels, but only a few things that are hard to cope with. Lots of opportunities to make extra money with bonuses, events outside of banking hours, and organizations to join. Room to advance if you are patient and excel at your job.
Teller I (Former Employee) – Urbandale, IA – October 8, 2015
It was a dog eat dog world with that company. If they didn't like you, for any reason, they would take everything out on you that they could. No good sense of direction from management, and terrible leaders.
Customer Service/Receptionist (Former Employee) – Chicago, IL – June 21, 2015
The typical workday included interacting with bank customers and helping them with banking needs which was always interesting and sometimes unpredictable and fun. The job wasn't hard at all. Interacting with customers was the most enjoyable part of the job. I learned how to be more patient with people.
Working in the city.
Company instability due to transition of ownership.
Consumer Lender (Current Employee) – Springfield Mo – April 6, 2015
Everyday was a new day. I review consumer loan applications for 24 different locations anything from car, boat, motorcycle and home equity loans. Worked well with direct management and co-workers. The most enjoyable was working with the different locations on various different loans to get them to closing.
poor work environment, discrimination and uncaring management
Office Admin (Former Employee) – Deep River CT – March 26, 2015
Branch inconsistency in terms of both customer service as well as employee practices. Unfair and discriminatory hostile work environment - managers are very unprofessional. Lack of job security and career options/ advancement. Liberty does not promote from within as they claim to. It is horrific that they are awarded top work place in CT! Co workers are the most uneducated but overly opinionated. Management conducts themselves so unprofessionally and discuss other employees with subordinates without discretion.
abusive managers and unresponsive HR, no career advancement opportunities, inconsistency
1st Vice President/Administrative Officer (Former Employee) – South San Francisco, CA – January 11, 2015
I worked at Liberty Bank since inception. It was a wonderful journey and made life long friends. Working in a community bank is much different than working in a big bank. You are in the office or in near contact with all senior management. All functions in one building or near by.
Teller, Setting recorders for opening Accounts, Depositing and Cashing check!
Teller (Former Employee) – Rogers, AR – November 20, 2014
Consistant work schedule, providing great customer service and being the face of the company when customers walk in. Giving explanations as to why were are doing such things. For example, why we can't deposit a check when you don't have the same amount of funds in your account. Huge responsibility whether it be with balancing your drawer or the safe, opening the safe, making sure you deposit and cash checks correctly and hand back the correct amount of money.
teller (Former Employee) – Cromwell, CT – November 13, 2014
Liberty Bank in Cromwell Ct. Worst experience ever in a job. Been doing this for over 20 yrs. Worst people in management. They were very unprofessional and shadey. The assistant manager was clueless and just riding the coatails of everyone else. So happy not part of that crew.
Great place to work with some of the best people I've worked with
Loan Documentation Specialist (Former Employee) – Jonesboro, AR – July 1, 2014
8 to 5 typing loans all day. Fun, Fun Fun!!!!!!!!!! I loved this job and all the girls that I worked with. We had worked with each other for so long and got along so well. Our boss was the greatest!!! Some of the loans that we typed were fairly complicated layered loans but we all worked together and helped each other out so that most days went pretty well.
Great Company but some of the management not so good
Service Supervisor (Former Employee) – Middletown, CT – June 16, 2014
The branch I worked at was in a small town so I knew almost of the customers. I really enjoyed working for the company. The branch I was working at was taken over by new management and she was trying to find things to get rid of the old staff. I worked for the company for 2+ years. Started as part time at a Cash A Check branch and worked my way up to service supervisor. Most all the co-workers that I met on the job were great. There were also some you had to watch. I loved what I did, it was enjoyable going to work. I learned so much while I was there. I became a notary, got my NMLS certificate, and also during that time I was a CSS.
IT (Current Employee) – Springfield, MO – June 10, 2014
Typical work day is 8 to 24 hours depending on position requirements. I've learned my career path by working here and I enjoy my co-workers greatly. Management is A-typical in it's care for employees, at least for the majority. Hardest part of the job is dealing with regulatory guidelines and Quarterly audits. Most enjoyable part of my job is working with some of the smartest and funniest people in the banking world.