Remote work locations
Senior Field Claim Resolution Specialist (Former Employee) – Boston, MA & San Diego, CA – April 12, 2016
A typical day of work included answering calls, e-mails, acquiring new claims, writing estimates, on-site inspections and team meetings.
I learned many new customer service skills, estimating guidelines within company regulations and skills to help with time management.
Management was mainly non-existent unless meetings were called, mostly reactive as opposed to proactive.
I saw my co-workers twice in the year span in California.
The hardest part of the job was trying to balance homeowners expectations during a difficult time in their lives while trying to maintain a reasonable work/life balance.
The most enjoyable part of the job was getting to meet new people every day while inspecting losses and helping those in need of your service. At the end of the day having someone be truly appreciative of the work you to makes the job worth it.
Scheduling, remote work, trust
Healthcare, work/life balance, management