Pros: good pay. not micro-managed.
Cons: way too much work. lack of culture. training is horrible.
You have anywhere from 50-100+ claims assigned to you at all times. Every days you emails, voice mails, faxes and a you have a queue of pages of activities that you need to complete like getting vehicles inspection set up, getting recorded interviews, reviewing estimates, paying claims and so many other types of activities and there are timelines in which you need to get these things done...but in addition to all this you are also in an inbound queue where you take new claims, status calls and other miscellaneous call and you are supposed to remain available at all times and you need to make your outbound calls from available. There are literally not enough hours in the day to accomplish all these things. I work anywhere from an hour to 3 hours of overtime every day and I still can not get anywhere even close to all my work done...and I promise it is not just me...everyone struggles to get the work done. I can not even describe the culture there...but it is not for me. I can say I do not feel micro-managed. Training was horrible.