Customer Service Representative (Former Employee) – Plano, TX – June 28, 2017
the typical work day was clocking in a taking high calls until break. i learned how to navigate many systems via 2 desktops and how to be more efficient on the phone. management was very picky and sometimes can be unprofessional. the workplace culture as a whole is kind of business first family or friends last.
involvment in the work place, catered lunches, games and prizes
great pay great benefits but a toxic environment. Sad but true. Typical day was hard work but very rewarding compensation wise. The politics were the scariest and nastiest things I had ever seen. I feel sorry for people who work under those conditions.
Manager (Current Employee) – Lake Mary, FL – June 23, 2017
Liberty is a good company overall but is in the process of changing its company's culture and org strategy. Sometimes that means that senior leadership is going in one direction and middle management has not caught up in their management styles of front-line employees. Great benefits though!
HR (Current Employee) – Boston, MA – June 22, 2017
Liberty is on a mission to become a global employer of choice and making the necessary changes to achieve that goal. It's an energetic, innovative company with a long track record of steady and sustainable performance.
Administrative Assistant (Former Employee) – Douglasville, GA – June 22, 2017
I loved working at Liberty Mutual because it was never a dull moment. I worked with some of the best team players. Group sessions where team building was awesome. So many personalities and cultures always made it fun while learning. The company offers great opportunities for learning and growth. I am still friends with some and I left the company 3 years ago. The hardest part was when I was told they were closing the office. It was truly sad.