Disability Case Manager (Current Employee) – Kansas City, MO – October 23, 2013
Stressful work environment. Learned how to manage claims with specialized, and tailored disability contracts. Used multiple internal customers to help manage the claims. The hardest part of the job was dealing with management. My co-workers were great people, and working with them was the most enjoyable part of the job.
Regional Director of Sales Operations (Former Employee) – Pennsylvania – March 21, 2016
My boss once told me "Do your job and you work for yourself, don't do your job and you work for me". that might sound somewhat simplistic but as I understood the assigned objectives and took advantage of the tools at my disposal. The sales and management training/courses offer to me not only assisted my successful career but also deal with everyday issues that we encounter in our personal world. I had the opportunity to work with a number of dedicated people throughout my career that covered regions, states and division territories and enjoyed there trust and loyalty.
A sense of accplishment, team buildig, team working toward mutual goals and being compensated for efforts.
Field Development Specialist (Current Employee) – Madison, WI – January 15, 2016
great company to work for. tons of opportunity to advance and has a very good culture of doing the right thing. As with any Fortune 100 company, there are issues with clear communication from Management on down but overall fantastic company and one you can retire with.
pay, benefits, career advancement, culture, travel opportunities, winning culture, genuine care and compassion for employees at all levels
Senior Workers Compensation Claims Technician (Former Employee) – Wausau, WI – March 5, 2016
Good organization to work with, very competitive benefits and good salary ranges for type of work you do. Learned a lot in my 5 years with the company, opportunity to return to school with tuition assistance.
Director IT (Former Employee) – Portsmouth, NH – February 28, 2016
LM provided me challenges and support that allowed me to build skills and capabilities to ready me for advancement over three decades. I was lucky to work on initiatives from emerging architectures, project management to platform retirements.
I still believe the company employs the best of the best in its employees. Management (which I was a member) is often remiss at spending too much time managing up, and not tending to the advancement of their teams and team members. (Clearly I was lucky to have managers through my career that invested in me).
Smart and hard work yields success- advancement and new assignments
Can be difficult balancing performance expectations/life events
Above Industry Pay Rate with very favorable commission structure
NATIONAL SALES REPRESENTATIVE (Current Employee) – Orlando, FL – February 15, 2016
Good company a lot of monetary incentives. As market changes increasing pressure placed on sales reps to squeeze policies out of customers. Liberty Mutual underwriting very strict often rejects customers causes agents morale to be low
changing culture more militaristic, work/life balance
Claims Specialist II (Former Employee) – Irving, TX – February 15, 2016
If you want to work for a multinational corporation that is metrics-driven and tries to get more work done with less staff, this place might be the challenge you're looking for. I don't know how else to put it other than that there's an oppressive, depressive feeling in the offices. Several co-workers along with myself found it difficult to move jobs within the company. I can say with confidence it is hard to recover if you fall behind here. It's the kind of place where it's hard to use your time off because all your work will be waiting for you when you get back, and you're working twice as hard before and after to try to avoid falling behind too much. Several employees experience burnout. The compensation and benefits are really good, I think. If you want to rise through the ranks, you can do that here; it's just hard to move into another field within the company (e.g. claims to underwriting, training to recruiting, etc.). I can only speak from my experience.
Great benefits package, good pay
poor work-life balance, hard to change jobs within company
Meeting people How to work with all kinds of people Management of time I liked working with all me co-workers all was go to work with It all came to me with no trubble, I liked my work Meeting people of all kinds and working to help them
IT Help Desk Agent (Current Employee) – Seattle, WA – November 30, 2015
The management is good and tries to assist in opportunities for advancement as well as training. Most days are very busy supporting a wide variety of software and hardware issues including MS Office, windows, Android phones and iPhones. The co-workers are very friendly and helpful when needing advice. In sum a very nice place to work.
At Liberty Mutual, our work is based on respect and integrity; an unwavering belief in doing the right thing is at the heart of our every effort. And we take pride in attracting, supporting, and cultivating talented people who share that same outlook.
So, what makes Liberty Mutual a unique place to work? Some say it’s the level of training and the diversity of experiences we offer; others believe it’s the inclusive culture and welcoming environment we foster. There are plenty of differentiators that set us apart from other companies, and we believe these factors add up to one important thing for each of our employees: a career with unlimited growth potential and endless possibilities.
Opportunities abound to learn and grow within a constantly changing industry. The focus is always production, and improving on what we did yesterday. Consistency and focus is key, as your work will be demanding and your customers and clients will need to be the priority. The most difficult thing to do is leave, because the work is never done.
Great benefits, great company attitude, bonuses, and management is always receptive to the needs of employees.
Work life balance is tough, Expectations are some times not feasible, Management may not always make decisions that meet the needs of the employees.
Medical Service Representative-Am Medical (Former Employee) – Portland, OR – January 28, 2016
This company recently laid off employees to move department to East coast. They reopened the department but didn't call back any employees that were laid off. The management is very poor. The pay & benefits are extremely poor. I would not work for this company again.
Liberty Mutual is a strong company working hard to do right by their customers and employees. This organization is committed to continuous improvement and I know many people who have worked for LM for 10, 20, 30+ years- pretty impressive in this competitive marketplace!
Competitive salary, great people, challenging work
Work/life balance/ flexible work arrangements can be difficult
Inbound Customer Service Representative (Former Employee) – Phoenix, AZ – March 10, 2016
Training was good. I had a classmate that got to be put into another class after he missed numerous days due to a minor health issue from his diabetes. I am diabetic as well. So, I have had the issue he had numerous of time. I found out that I was pregnant, with twins, I was hospitalized due to my diabetes, high risk pregnancy, and I lost one of the twins. HR would NOT and or did not even care or try to attempt to help me to save my job. Besides the compensation there is nothing else that I would say is good about the company.
Senior Claim Specialist I (Current Employee) – Milwaukee, WI – March 5, 2016
Liberty has great benefits, a lot of paid time off and there is a lot of opportunity for advancement in the company. The job is very stressful and working overtime is a requirement to stay up to date on your work.