Pros: excellent benefits and educational opportunities
Cons: unrealistic productivity expectations
A typical day for the field nurse involves attending 1-2 onsite visits daily which takes up the bulk of the work day. There is extensive travel. Following appointments, minimally, an additional 2 hours are required in written documentation pertaining to those visits. Another 1-2 hours are required to accomplish the upfront work of accepting new files, reaching out to employers and providers, as well as meeting team and educational requirements. It is expected that the field nurse will participate in special projects and assist team members. A typical work day is 10 or more hours.
The work is very demanding with frequent problems with equipment and technological tools. There are minimal organizational aides for doing the job and it is up to each individual to develop their own tools for effective file management. Networking opportunities within Liberty are very limited in this role. Nursing management is out of touch with the problems experienced in the field, and they are not motivated to make system improvements towards improved efficiencies.
There has been very high turnover in this position over the past 18 months and management understands there is a problem, but have made no changes to address the problems. The hardest part of the job is the demanding schedule offering little time for a personal life. Co-workers seem equally frazzled. There are very good educational opportunities, but very limited time to take advantage of them.
The most enjoyable part of the job are the interactions with the treating doctors, rehab providers and claimants. It is gratifying to assist – more... with return to work goals and learn more about the medical treatment directly from the treating providers. Every day is different, stimulating and challenging.
The onboarding and New Hire Training process is very stressful with very high expectations, relying on individuals to solve there own problems and direct their own learning. If you are new to medical disability case management or Workers Compensation, you will likely struggle in this role. – less