Liberty Mutual Employee Reviews

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Great place to work
HR (Current Employee) –  Boston, MAJune 22, 2017
Liberty is on a mission to become a global employer of choice and making the necessary changes to achieve that goal. It's an energetic, innovative company with a long track record of steady and sustainable performance.
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Exciting and always something to learn
Administrative Assistant (Former Employee) –  Douglasville, GAJune 22, 2017
I loved working at Liberty Mutual because it was never a dull moment. I worked with some of the best team players. Group sessions where team building was awesome. So many personalities and cultures always made it fun while learning. The company offers great opportunities for learning and growth. I am still friends with some and I left the company 3 years ago. The hardest part was when I was told they were closing the office. It was truly sad.
Pros
Awesome environment within office and satellites
Cons
Closed the office where I worked
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Nice company
Team Lead (Current Employee) –  Dover, NHJune 21, 2017
Good company to work
Reasonable benefits and good work culture.

Easy interactions with the senior management people.
Insurance Benefits are reasonable.
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Great Company and Benefits
Sales Representative (Former Employee) –  Glendale, AZJune 21, 2017
It was a great learning experience. Manager was great to work with and knowledgable in all area's of the company. Flexible hours and the opportunity for advancement was good.
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Well organized work place
Customer Service Representative (Former Employee) –  Tampa, FLJune 21, 2017
Very well organized and people friendly everyone welcomed new employees. Great company to work for if starting out in the insurance industry. Super cool work environment
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Flexible
Account Services Director (Former Employee) –  Alpharetta, GAJune 21, 2017
Travel. Travel. Travel.
Very little support.
Sink or swim atmosphere.
Learned a great deal.
Loved working with the customers.
Cut throat atmosphere by folks doing the same job.
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Productive and efficient place
Paralegal (Current Employee) –  Carmel, INJune 21, 2017
This job is very routine, very stable. No surprises or overtime. Stable environment, lots of time off. Some training provided. No advancement potential.
Pros
Great time off; insurance
Cons
Boring no room for advancement
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Large Loss Adjuster
Large Loss Adjuster Property and Casualty (Former Employee) –  New EnglandJune 21, 2017
I can't say enough about how wonderful Liberty Mutual Insurance is as a company, from upper management all the way down to the field level adjusters. Amazing benefit packages and amazing co-workers.
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no loyalty
Business Systems Analyst II (BA) (Former Employee) –  Glendale, AZJune 20, 2017
no loyalty, makes cuts across the board but management always manages to keep their jobs. no work life balance if salary. work til you drop. benefits good
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Full of talent but still running in circles
Current employee Catastrophe Services (Former Employee) –  Lake Mary, FLJune 20, 2017
Liberty's biggest enemy is Liberty. They overload their adjusters with work and expect great results. Work/life balance suffers while they try to stay on top of the claims they get. Compensation is low for the industry and burnout rate is high.
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U will love the company culture
Claim Adjuster (Former Employee) –  Weston, MAJune 20, 2017
Liberty Mutual Group, more commonly known by the name of its primary line of business, Liberty Mutual Insurance, is an American diversified global insurer, and the fourth-largest property and casualty insurer in the United States
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Fun and Friendly work atmosphere
Administrative Tasks (Former Employee) –  Westerville, OHJune 19, 2017
It was a good place to work with room for advancement. My boss taught me well, and was always open to letting me learn new things. My co-workers were all friendly and worked hard. All and all a good place to work!
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Great company to work for.
Bilingual Customer Service Specialist (Former Employee) –  Tampa, FLJune 17, 2017
This is an awesome company to work for. The pay is adequate for the level of work, and you get a pay-for-performance bonus annually. The benefits are some of the best in the industry.
Pros
pay, benefits
Cons
somewhat stressful
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Nurse Case Manager
Work Comp RN - Telephonic Case Manager (Former Employee) –  Centennial, COJune 15, 2017
Great Company! 37 and a half hour work week. Very Flexible. Excellent Training, - Traveled for training (which I enjoyed!) Company provides training and continuing education opportunities, Excellent Salary. Down side, working on-site, with Adjusters. Not all adjusters created equal. A Nurse is a professional and not an adjusters personal administrative assistant.
Pros
Great Work, Life Balance
Cons
Did not like working On-site
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Fast paced
Miscellaneous (Current Employee) –  Denver, COJune 15, 2017
Liked working here. Good local culture. Collaborative environment. Both underwriting and marketing in one location. Job mobility available for those willing to relocate.
Pros
Fair compensation
Cons
Constant change
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They either like you or they don't.
Underwriting Assistant II (Former Employee) –  Fairfield, OHJune 15, 2017
Not a relaxed environment. Constantly watching your back. Advancement is done by who you know not by the quality of your work. Management is a joke. They are so concerned about keeping their jobs they are not concerned about you. When I was there my direct supervision was 200 miles away ( in an office in Iowa).
Pros
Good benefits. Some special company perks.
Cons
Lots of departmental cuts.
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Amazing Pay and fast advancement but VERY INTENSE
Licensed Producer of Personal Lines Insurance (Former Employee) –  Springfield, MAJune 14, 2017
It was incredibly demanding with little to no job satisfaction nor the ability to really help your customer, only accept the complaint of higher costs. If you are able to shut off a bit of your mind and soul for 7.5 hours, and do not mind feeling isolated in a giant room full of people (who all happen to be related or married), but are all about the money and overtime, then it is the perfect job for you.
Pros
great pay
Cons
horrible health insurance
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productive and fun workplace
Claims Adjuster (Former Employee) –  Glendale, CAJune 14, 2017
They have the most cutting edge of training for new claims adjuster.
excellent resources for training amd resource learning the tools of the job.
Pros
excellent training
Cons
Low pay salary
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Good comany to work with
Customer Service Representative (Former Employee) –  Phoenix, AZJune 14, 2017
This company was always busy. When I need assistance from another employee there was no issues what so ever.They (employees) we're smart on what they were doing.
Pros
Good pay
Cons
Position available in Boston
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Field Adjuster
Field Property Claims Adjuster I (Former Employee) –  Portland, ORJune 13, 2017
Pros:
- Great company and culture to work for
- Benefits are very generous
- Compensation is top notch

cons:
Lacks Proper training for such a crucial role
unfathomable work load
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Overall rating

3.8
Based on 1,594 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
4.0
Job Security/Advancement
3.3
Management
3.2
Culture
3.5