Liberty Mutual Employee Reviews

Found 1,578 reviews matching the search
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Legal Admin (Current Employee) –  Springfield, MAJune 25, 2017
It's a secure place to work great holidays, work life program. Benefits and insurance . Room to advance and casual dress atmosphere.Job performance reward system to all employees.
Pros
Security, holiday
Cons
location
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Internship
Sales Intern (Former Employee) –  Naperville, ILJune 24, 2017
Internship consisted of labeling, cold calling about 50 calls a day, working events such as golf outings, developing leads, and quoting customer on home and auto.
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Good company but very political
Manager (Current Employee) –  Lake Mary, FLJune 23, 2017
Liberty is a good company overall but is in the process of changing its company's culture and org strategy. Sometimes that means that senior leadership is going in one direction and middle management has not caught up in their management styles of front-line employees. Great benefits though!
Pros
Benefits
Cons
Performance Rating and Politics
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Very professional environment
Intern (Former Employee) –  Boston, MAJune 23, 2017
liberty mutual was a very conservative environment. the staff was nice/ the managers were ok they weren't all that nice. their attitudes weren't genuine. the work wasn't hard.
Pros
professional enviroment and you learn alot
Cons
managers and boring
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Great company!
Customer Care Specialist Presidential Service Team (Current Employee) –  Irving, TXJune 23, 2017
The employees are very welcoming. Company cares about employee satisfaction. New ideas are encouraged and lots of opportunities for advancement. Highly recommended.
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Great place to work
HR (Current Employee) –  Boston, MAJune 22, 2017
Liberty is on a mission to become a global employer of choice and making the necessary changes to achieve that goal. It's an energetic, innovative company with a long track record of steady and sustainable performance.
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Exciting and always something to learn
Administrative Assistant (Former Employee) –  Douglasville, GAJune 22, 2017
I loved working at Liberty Mutual because it was never a dull moment. I worked with some of the best team players. Group sessions where team building was awesome. So many personalities and cultures always made it fun while learning. The company offers great opportunities for learning and growth. I am still friends with some and I left the company 3 years ago. The hardest part was when I was told they were closing the office. It was truly sad.
Pros
Awesome environment within office and satellites
Cons
Closed the office where I worked
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Nice company
Team Lead (Current Employee) –  Dover, NHJune 21, 2017
Good company to work
Reasonable benefits and good work culture.

Easy interactions with the senior management people.
Insurance Benefits are reasonable.
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Great Company and Benefits
Sales Representative (Former Employee) –  Glendale, AZJune 21, 2017
It was a great learning experience. Manager was great to work with and knowledgable in all area's of the company. Flexible hours and the opportunity for advancement was good.
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Well organized work place
Customer Service Representative (Former Employee) –  Tampa, FLJune 21, 2017
Very well organized and people friendly everyone welcomed new employees. Great company to work for if starting out in the insurance industry. Super cool work environment
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Flexible
Account Services Director (Former Employee) –  Alpharetta, GAJune 21, 2017
Travel. Travel. Travel.
Very little support.
Sink or swim atmosphere.
Learned a great deal.
Loved working with the customers.
Cut throat atmosphere by folks doing the same job.
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Productive and efficient place
Paralegal (Current Employee) –  Carmel, INJune 21, 2017
This job is very routine, very stable. No surprises or overtime. Stable environment, lots of time off. Some training provided. No advancement potential.
Pros
Great time off; insurance
Cons
Boring no room for advancement
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Large Loss Adjuster
Large Loss Adjuster Property and Casualty (Former Employee) –  New EnglandJune 21, 2017
I can't say enough about how wonderful Liberty Mutual Insurance is as a company, from upper management all the way down to the field level adjusters. Amazing benefit packages and amazing co-workers.
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no loyalty
Business Systems Analyst II (BA) (Former Employee) –  Glendale, AZJune 20, 2017
no loyalty, makes cuts across the board but management always manages to keep their jobs. no work life balance if salary. work til you drop. benefits good
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Full of talent but still running in circles
Current employee Catastrophe Services (Former Employee) –  Lake Mary, FLJune 20, 2017
Liberty's biggest enemy is Liberty. They overload their adjusters with work and expect great results. Work/life balance suffers while they try to stay on top of the claims they get. Compensation is low for the industry and burnout rate is high.
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U will love the company culture
Claim Adjuster (Former Employee) –  Weston, MAJune 20, 2017
Liberty Mutual Group, more commonly known by the name of its primary line of business, Liberty Mutual Insurance, is an American diversified global insurer, and the fourth-largest property and casualty insurer in the United States
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Fun and Friendly work atmosphere
Administrative Tasks (Former Employee) –  Westerville, OHJune 19, 2017
It was a good place to work with room for advancement. My boss taught me well, and was always open to letting me learn new things. My co-workers were all friendly and worked hard. All and all a good place to work!
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Great company to work for.
Bilingual Customer Service Specialist (Former Employee) –  Tampa, FLJune 17, 2017
This is an awesome company to work for. The pay is adequate for the level of work, and you get a pay-for-performance bonus annually. The benefits are some of the best in the industry.
Pros
pay, benefits
Cons
somewhat stressful
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Nurse Case Manager
Work Comp RN - Telephonic Case Manager (Former Employee) –  Centennial, COJune 15, 2017
Great Company! 37 and a half hour work week. Very Flexible. Excellent Training, - Traveled for training (which I enjoyed!) Company provides training and continuing education opportunities, Excellent Salary. Down side, working on-site, with Adjusters. Not all adjusters created equal. A Nurse is a professional and not an adjusters personal administrative assistant.
Pros
Great Work, Life Balance
Cons
Did not like working On-site
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Fast paced
Miscellaneous (Current Employee) –  Denver, COJune 15, 2017
Liked working here. Good local culture. Collaborative environment. Both underwriting and marketing in one location. Job mobility available for those willing to relocate.
Pros
Fair compensation
Cons
Constant change
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Overall rating

3.8
Based on 1,599 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
4.0
Job Security/Advancement
3.3
Management
3.2
Culture
3.5

CEO Approval

79%
479 ratings
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