Good employer, but not as good as they used to be
Customer Care Claims Associate (Former Employee) – Plano, TX – October 20, 2017
When I started, many expectations were given that no follow through came about. It started going down hill from there. Pay was pretty good for my position, work load kept you busy, and I enjoyed the people i worked with. Over time, I ended up changing managers over 3 times in a short amount of time. Some of the managers seem to have a lack of experience and lacked the ability to help me with my development, which caused me to suffer. It seemed every excuse in the book was given to avoid giving me a raise or incentive for all the hard work and time i put in. Work was close to my home which made it easy to commute and to balance, and the benefits were not bad. However, as I would recommend this place if you wanted a nice paycheck, I would not recommend it if you are looking for a place to stay and develop.