Pros: free luncheons with training, good breaks & lunches
Cons: health care could have been a little better, job security after 34 yrs, benefits
Performing call monitoring on office support staff, monitoring incoming and outgoing calls for quality customer service.
I learned excellent training and coaching skills through training
Direct Managers treat you with dignity and respect
Co-workers were great, worked as a TEAM to get results
The hardest part of my job was writing midterm interim – more... and yearly job performance appraisals.
Providing outstanding customer service to internal and external customers. – less