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Liberty Mutual
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631 reviews

Liberty Mutual Employer Reviews

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good company to work for
QA Compliance Analyst (Current Employee), Seattle, WAJune 10, 2014
a lot of hard working dedicated people in the company. great benefits.
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Good Pay Good Benefits
SENIOR CLAIMS REPRESENTATIVE (Current Employee), Warrenville, ILJune 9, 2014
The company is a good company to work for but the position you hold will make the difference in your overall happiness.
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professional work environment
Customer Service Representative (Current Employee), Latham, NY 12210June 9, 2014
customer service representative
-Interpret insurance contracts to policy holders.
-Provide quality customer service by adhering to standard operating procedures.
-Quote new business policies for auto and home
-Process payments and establish payment arrangements when necessary.
-Track areas of improvement and implement strategies with the service team
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Good People
Procurement Analyst (Former Employee), Boston, MAJune 6, 2014
41 years of a great experience.
Interfaced with many suppliers over the years
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Inside auto Claims - Richardson
Inside Auto Claims Representative (Current Employee), Richardson, TXJune 5, 2014
Pros: decent benefits
Cons: pay to little for the workload, short staffed, heavy workload (unlimited claims), little training, no advancement opportunities
The company listed will say Liberty Mutual but you will actually work for Safeco Insurance. Safeco was purchased by Liberty Mutual. If you are applying for this job, please RUN the other direction. When they interview you it will appear that this is a great opportunity but do not be fooled. They prey on people who are relocating to the area so you have – more... no knowldege of their reputation. They will advise that they offer training to perform well on your job. The training they offer is bleak to say the least. This company cannot keep people so they have no tenured adjusters to assist you with any questions. They also do not advise that you will be on an "unlimited" claims desk. Just so you are aware, most insurance companies do not operate this way and have a fixed amount of claims you are responsible for. Management is very biast. If you are not the favorite they will not pay attention to you and you will fail. Thats how it works. They will use you up and discard you like a piece of trash. I have warned you. If you decide to take this position you will regret it! – less
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SENIOR SOLUTIONS ENGINEER – DATABASE ADMINISTRATOR
Senior Database Administrator (Current Employee), NHJune 3, 2014
For past 8 years I have been working with Relational Database Management Systems, tool & applications. My primary focus has been SQL Server Administration. I have a strong understanding of the way data flows from applications through management systems (ETL – SSIS) into reporting tools (SSRS). Work with IT partners in understanding applications and – more... provide the best alternatives whether it’s High Availability (Always-On, Clustering, mirroring, etc.) or performance tuning aspects of the DB or disaster recovery (log-shipping etc.) on both cloud based or physical environment.
Apart from SQL Server, I can support Oracle databases, SAP Basis Administration & VMware Administration as secondary. – less
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Good company
IT Portfolio Manager - IT Information Management (Current Employee), Dover, NHJune 3, 2014
Good company. Advncement Opportunity. Competitive Salary.
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Heavy claim volume
Inside Catastrophe Claims Specialist (Current Employee), Richardson, TXJune 2, 2014
Pros: great pay, free lunch, great company
Cons: heavy work load
Great pay, too much work, high stress, little work life balance, weekend work as well as long hours, several emails, voicemails, lots of telephone calls, lots of claims, great job security, high turn over
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Great working environment
Assistant Commercial Underwriter (Former Employee), Raleigh, NCMay 30, 2014
Team Meeting to discuss the daily rush item.
Calculate premium for all types of insurance policies.
Entry data in computer, answer phone- questions from agents and underwriter. Update manual and mentor other assistant underwriters
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Sales and customer service
Senior Service/Sales Representive (Former Employee), Sacramento, CAMay 26, 2014
Extensive phone contact. Answer questions of coverage and inquires with customers. Write new business auto, home, dwelling fire, flood and earthquake policies for new and existing customers.
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Extremely high volume of work
Technical Insurance Assistant (Current Employee), Irving, TXMay 24, 2014
Pros: health care
Cons: workload
Very high volume of work

Work not difficult but a lot of work

Helpful co-workers
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Innovative Company
Primary office support (Former Employee), Warrenville, ILMay 23, 2014
My normal day consisted of office administrative tasks. I learned to be a team player as well as being able to work independently. My coworker are great people to work with.
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Great Work Life Balance
Insurance Sales Representative (Former Employee), Phoenix, azMay 23, 2014
Pros: work/life balance, competitive compensation
Cons: too conservative
By far the best company I've worked for out five fortune 500 companies. At Liberty Mutual they really do believe in responsibility for their policyholders, but also for their employees. Liberty has competitive compensation and a developmental culture for advancement opportunities. A great place to build an insurance career.
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Good
Real Estate Leasing Analyst (Current Employee), Boston, MAMay 23, 2014
Good company to work for, not in my field but overall good and has a work life balance
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professional and fun work
Support Supervisor, Bill Review (Former Employee), Portland, ORMay 23, 2014
Left behind a customer service legacy. Met Service level target by 2nd quarter and continued to meet or exceed SLA until I was laid off in October 2013
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Company is not focused on the customer experience
Gold Customer Service Agent - Personal Lines (Former Employee), Indianapolis, INMay 15, 2014
The company seems to focus more on the amount of calls you take in a day as opposed to the quality of the call and service.
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Productive and great company to work for !
Litigation Claims Specialist II-III (Former Employee), Farmingdale, NYMay 14, 2014
Pros: excellant benefits
Excellent company to work for !
They had an amazing 2 week training program that allowed me to maximize my skill set and be an asset to their company .
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Excellent place to work!!
Claims Service Representative (Former Employee), Wausau, WIMay 13, 2014
Great work environment. Job security, advancement availability, education available. Working with a variety of people everyday.
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An excellent internship program
Corporate Development Program - Summer Associate (Former Employee), Boston, MAMay 12, 2014
Pros: flexible work timings
Cons: old school corporate culture, business professional dress code
Excellent work environment and very friendly people. Provides an excellent platform for MBA students to learn about the Insurance Industry. Constant monitoring and mentoring programs indicates that the company values their interns and treats them as the future of the organization.
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Good company
Claims Service Representative (Former Employee), New Castle, PAMay 12, 2014
Great company to work for with good benefits and great pay, flexible time off with pay.

About Liberty Mutual

At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a – Read more