Find companies:
Liberty Mutual
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
613 reviews

Liberty Mutual Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
An excellent internship program
Corporate Development Program - Summer Associate (Former Employee), Boston, MAMay 12, 2014
Pros: flexible work timings
Cons: old school corporate culture, business professional dress code
Excellent work environment and very friendly people. Provides an excellent platform for MBA students to learn about the Insurance Industry. Constant monitoring and mentoring programs indicates that the company values their interns and treats them as the future of the organization.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good company
Claims Service Representative (Former Employee), New Castle, PAMay 12, 2014
Great company to work for with good benefits and great pay, flexible time off with pay.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Over all really great place to work.
Tele-admin (Current Employee), WarrenvilleMay 8, 2014
Establish, organize, and maintain files and records
Receive and respond to correspondence (some of which may be confidential); proofread, revise, and edit other materials for accuracy, thoroughness, and appropriateness
Accept, screen, and route telephone calls. Resolve routine and non-routine administrative problems and answer inquiries. Greet and direct – more... visitors, as appropriate, concerning activities and operations of department/division
Arrange meetings and conferences, schedule interviews and appointments and perform other duties related to maintaining one or more individual schedules; coordinate travel arrangements
Sort, screen, and distribute incoming and outgoing mail; prepares photocopies and facsimiles, and operates a variety of office equipment. May order and maintain supplies
Ability to apply basic administrative skills to perform standardized duties (e.g., to create memos, reports, spreadsheets, exhibits for presentations, etc.)
Knowledge of administrative procedures and software applications (such as Microsoft Office Word, Excel, PowerPoint, etc.)
Effective organizational, interpersonal, and communication skills required to help resolve routine problems, answer general questions, and know when to escalate more complex issues
Filing and records management systems
Ability to exercise judgment to shift priorities and organize multiple tasks simultaneously
Use proper grammar, spelling, and punctuation when reviewing and/or editing documents for accuracy and completeness
Maintain confidential information
High school diploma (or equivalent) and Administrative experience, which may include successful completion of an administrative assistant certificate program – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
a fast-paced place
Customer Service Associate (Current Employee), portland, orMay 7, 2014
• Processing Policies and Endorsements and reviewing them for accuracy
• Screening Policies and Endorsements to determine proper data and documents
• Retrieving and Typing forms as instructed
• Providing Timely Customer Service to facilitate the work-flow and satisfy customers demands
• Searching and Retrieving Documents and Forms from AAIS direct and – more... Reference Connect and Document search systems
• Cooperating and Communicating with Underwriters and Underwriter Assistants as needed via email or in person
• Following verbal and written instructions
• Printing, making photocopies, and scanning documents
• Issuing policy copies using KL-Work system as demanded by Agents or Underwriters
• Entering and retrieving information into/from Company’s Database
• Maintaining daily Reports using Spreadsheets – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
buttoned up and tight
Commercial Insurance Underwriter (Current Employee), Seattle, WAMay 7, 2014
Cons: they do not pay for transportation, no concern about work life balance
company is to concerned with itself rather then the outside customer. They promote from with in but usually only college hire program get prefered treatment. This is not a bad company if you want to move around to get promoted or dont want to get promoted and just want a steady job.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great work enviroment
Medical Claims Technician (Former Employee), Sacramento CAMay 6, 2014
I worked with a great group of people. Using my excellent problem solving skills, I provided great customer satisfaction.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Liberty Mutual has good people working for them but treat them as no trustworthy
SR Auto Damage Appraiser (Former Employee), Hunt Valley, MDMay 6, 2014
Pros: benifits
Cons: you will never meet there standards
the work load is to great and the expection of the compant is unattainable
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good workplace, nicer people.
Personal Market Insurance Representative (Former Employee), Charlotte, NCMay 6, 2014
I worked here for 4 years. My coworkers were great. The culture was decent. I enjoyed my policyholders.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and stressful place to work
Worker's Compensation - Claims Manager II (Current Employee), Glendale, CAApril 29, 2014
A typical day at work involves extreme detail oriented work with very limited time and extreme pressure from management to be perfect in a world where you cannot be. The hardest part of the job is the politics involved working in an environment where you are constantly reminded you aren't good enough.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
financially sound and interesting place to work
Customer Service Rep (Current Employee), Roseland, NJApril 23, 2014
Pros: amount of vacation and sick time, smaller offices, competitive salary
Cons: no room for growth
Under limited supervision, provides timely and accurate guidance and service to policyholders for a variety of Personal Lines products, plans and programs. Independently solve problems of limited scope and complexity. Assumes responsibility for decisions, tasks and actions that could have a significant impact on other activities. Identifies and analyzes – more... customer needs to ensure high customer satisfaction, growth and retention of business. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Insurance agent
Licensed insurance agent (Current Employee), golden coApril 23, 2014
writing, quoting and issuing new business, sales, customer service, claims.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fourtune 100 Company
PRINCIPAL HUMAN RESOURCE GENERALIST (Former Employee), Trumbull, CTApril 21, 2014
A company that strives to be the best overall great learning culture encouragement to take risks for the better of the business.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast pace environment that allowed you to meet with lots of people.
Recruiter (Former Employee), Cincinnati, OHApril 21, 2014
Pros: being able to meet with people and network with them.
Cons: getting managers to communicate what they're looking for clearly.
-Reviewed resumes of applicants that have applied to entry level, mid level, and upper level positions
-Completed phone screens of candidates for positions and provided feedback to management
-Met with hiring managers to discuss what they're looking for in the best candidates, timeline of hire, and compensation
-Utilized social networking sites to find – more... candidates and meet new people – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Liberty Mutual Review
Talent Management & HR Analytics Project Leader (Current Employee), Boston, MAApril 19, 2014
I have learned a lot about the insurance industry and enhanced my presentation and analytic skills.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible workplace and management
Sales Intern (Former Employee), Florence, KYApril 16, 2014
Workplace was definitely boring and management was not helpful at all. Found it impossible to advance with the company.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Management works against you
Claims (Former Employee), Irving, TXApril 16, 2014
Pros: co-workers
Cons: management, work/life balance, amount of claims per associate
The only good thing about this company is the salary. They'll work you into the ground & then expect you to do more. Prepare to sacrifice your life, as you will have to come in early, leave late & then take your laptop home every weekend - just to somewhat manage the excessive workload. Management is heartless, and they have unrealistic expectations.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work....overall
Customer Service/Insurance Agent (lic) (Current Employee), Mishawaka, INApril 15, 2014
Pros: great pay and excellent benefits
Cons: no work/life balance.
Fast pace call center with higher than industry goals. They give each agent the ability to have a voice and help them grow. Agents/reps are expected to think outside the box and that is a novelty in this day and age. We pride ourselves in our customer service and excel in our skills to serve the customers needs.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
n/a
Claims Specialist II (Former Employee), Claims OfficeApril 14, 2014
Alot of micromanaging by management. Alot of unecessary meetings every week. The people who work there make it easier to come to work each day.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Management Politics
Senior Associate (Current Employee), Portsmouth, NHApril 12, 2014
Be prepared to encounter office politics. The pay is good, but you never know, when you will be thrown out
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Lead Service Specialist (Current Employee), Elk Grove, CAApril 11, 2014
Pros: great atmosphere
Cons: the branch is relocating farther
Liberty Mutual is a great place to work. I've learned about culture and continuous improvement. I think my peers are wonderful, everyone seems willing to assist when you need help. Management is great, they are informative. The hardest part of the job is we are currently short two people who are currently on disability, therefore, work-life balance – more... is difficult at this time. The most enjoyable part is working with the public and analyzing each customer's needs. – less

About Liberty Mutual

At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a – Read more