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Liberty Tax Service
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382 reviews

Liberty Tax Service Employer Reviews

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Compensation/Benefits
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Excellent place to start an accounting career
Tax Preparer (Former Employee), Spokane, WA – May 16, 2013
Pros: flexible hours, availability of jobs in spring
Cons: won't make you rich, but hey it's a temporary job.
They will teach you to prepare taxes, tolerate your learning curve (to an extent), and generally provide a positive opportunity to help people with taxes.
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Productive workplace with nice people
Advertiser (Former Employee), Folsom, CA – May 15, 2013
Pros: fun environment
Cons: short breaks
I liked the job, going out and waving the sign to bring customers to the company. My co-workers were pretty cool. We would talk about how our days went and what its like to have an easy job. There wasn't anything hard about the job it was really easy. The most enjoyable part of the day was coming in and hearing that some customers came in and said "yeah – more... we seen your advertiser outside waving the sign." – less
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Learned alot
Assistant Manager (Current Employee), Manitowoc, WI – May 15, 2013
I learned alot about taxes and managing people. my co-workers where geat.
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insteresting workplace
Tax Preparer (Former Employee), Albany, NY – May 14, 2013
Pros: striving to make the customers happy
Cons: the rate pay is low
Good management
I've leaned lots of things
great co workers
Funny workplace
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Very challenging work which requires thorough knowlwdge.
Registered Tax Preparer (Former Employee), Orange, CA – May 13, 2013
Excellent place to work for, because filed tax returns from all different fields of profession.
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This was a great learning experience
Tax Preparer (Former Employee), Scottsburg Indiana – May 13, 2013
The best thing about this job was the customers. Making people happy was a great benefit, with that said there were a few customers who were not happy and that was difficult to deal with as well. A typical day consisted of preparing income taxes, printing checks, customer service, and keeping the office clean and presentable.
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INTERESTING PLACE TO WORK , GET TO MEET ALL KINDS OF PEOPLE
Tax Preparer (Former Employee), KINGMAN, AZ – May 11, 2013
Pros: many different kinds of customers
Cons: no benifits
YOU NEVER KNOW WHAT KIND OF A TAX RETURN YOU WILL BE DOING FROM HOUR TO HOUR. MANY ARE EASY AND YOU CAN GET THRU IN A FEW MINUTES. OTHERS TAKE A FEW HOURS. I LEARNED TO PAY REAL CLOSE ATTENTION TO DTAIL. THIS WAS THE FIRST YEAR FOR THE OWNER AND THINGS WERE A BIT CAOTIC AT TIMES. THE HARDEST PART OF THE JOB WAS TO GET THE REQUIRED OFFICE SUPPLIES FROM – more... THE MAIN OFFICE AS OWNER ONLY CAME TO OFFICE 1 DAY A WEEK. I REALLY ENJOYED OUR OFFICE MANAGER AND WILL KEEP IN CONTACT WITH HER FOR MANY YEARS TO COME. ALSO, THE CUSTOMERS ARE THE BEST. – less
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Liberty Tax Service Experiences
Waver (Former Employee), Weslaco, TX – May 10, 2013
Pros: everything was great.
Cons: no cons, besides the unpredictable weather.
One of my typical day at work would be considered good. As a waver i had to check on the weather the day before work, since I have to stand outside in a costume.
I have learned from my experience as a waver to entertain, influence, bring a smile, and persuade a neautral costumer into the work place.
Management was good. It may have been my first job, – more... but the management at Liberty Tax Service was outstanding.
My co-workers were great. they are real friendly and easy to get along with.
The hardest part of the job is that the weather was unpredictable. Even when i do my research for the upcoming weather, it can change in a blink of an eye. Most of the time it'll be to sunny, hot, and one point it rained. But i was able to overcome it.
My enjoyable part of the job was I get to meet alot of people everyday on my work and bring a happy smile to their face. – less
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fun being able to be yourself with the public
waver (Former Employee), Raeford, NC – May 10, 2013
Pros: meeting people
Cons: weather conditions
a day at work with Liberty was great,it was a great experience for me since i love working with people.I learned alot about marketing and how to get the company out into the public.my co workers were great and we grew into a family.the hardest part was having to stand outside if it would be cold,rainy,windy,or even snowing,but it was a fun job.the best – more... part of this job is that i was able to get out and meet people and to be able to just help someone. – less
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GREAT PLACE TO WORK
TAX PREPARER / OFFICE SUPPORT (Former Employee), Tucson, AZ – May 9, 2013
Pros: great place, a lot of help to learn
Cons: seasonal job
GREAT PLACE TO WORK, AWESOME MANAGEMENT, FRIENDLY STAFF, I LEARN A LOT ABOUT ACCOUNTING, I DID MY INTERNSHIP WITH THE OWNERS SUPERVISION.
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Pretty nice place to work.
Processor (Former Employee), Houston, TX – May 8, 2013
Typical day was to verify and see if the taxes were properly done and then processing them by putting them on the computer to sent to IRS.
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Fun Place to work with nice lounge for breaks
Customer Service Team Lead (Former Employee), Virginia Beach, VA – May 8, 2013
Pros: relaxed atmosphere and still productive
Cons: most employees are seasonal
Company did a lot to keep the enviroment fun and comfortable while still expecting business to get done. Management always looked out for employees needs.
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Friendly, fast paced, and fun.
Certified Tax Preparer/Receptionist (Former Employee), Ashtabula, OH – May 8, 2013
Pros: the environmentwas always friendly and professional
Cons: seasonal work.
Not one day was ever the same. Each client walking through the door had a specific situation and working together with co-workers to make sure that client was receiving the utmost professional and accurate service was the number one goal as well as building a sense of comfort with our clients.
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tax business
Marketer (Former Employee), Las Vegas, NV – May 7, 2013
Pros: learning to communicate efficiently
Cons: wearing the ugly costume to every store
GOing around apreaking and promoting /making gift bags for customers to bring in more customers .. such a fun job even though you have to wear the costume ...
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Tax Return Prepartion Company
Office Manager (Former Employee), Conyers, Ga – May 7, 2013
Manage daily operations; hired and trained 15 new Tax Return Prepares and Marketers. Maintain office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
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Great fun friendly productive workplace experience
Supervisor (Current Employee), Norwalk, CT – May 6, 2013
• Greet customers promptly, offer them a beverage as they waited, assisted with any help they needed
• Supervised employees, made schedules, deferred any concerns
• Opened for preparing taxes when the other employees were busy with clients
• Phone calls to clients, for reminders, surveys, pick up paper work, and payments.
• Answering the phones, make – more... appointments, and answered questions.
• Filling paper work, assembling packets, and making copies.
• Clean up store, vacuum, throw out garbage, restock beverage counter, and organize desks and waiting area.
• Data entry.
• Mailing paper work. – less
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Workplace was enjoyable and never boring
Waiver (Former Employee), Casa Grande, AZ – May 6, 2013
Working outside was fun. The ability to get people to acknowledge and waive was always the upside. The hardest part of the job was the weather, but cloudy or sunshine, the workout was worth it.
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busy place
Proofreader/ Tarpaper (Former Employee), Spring, TX – May 3, 2013
Pros: good learn experience
Cons: short time work
The tax office is a busy place to work in the peek season of the tax year then at the end and the first it slows down a lot the hardest part of my job was just sitting there doing nothing I do not like that at all
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Great learning tool
Tax Preparer (Former Employee), Westland, MI – May 3, 2013
Pros: great location
Cons: rude customers
Completed taxes for every customer

Customer Service

Inventory
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Too expensive for taxes
Tax Preparer/Office Assistant (Former Employee), Santa Monica, CA – May 3, 2013
The pay is too low, for the expectations.
The co-workers are cool.
I learned how to prepare taxes and alos o be very discreet when dealing with private info.
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About Liberty Tax Service

Liberty Tax Service is the fastest growing retail tax preparation company in the industry's history. Founded in 1997 by CEO John – Read more

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