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Liberty Travel
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30 reviews

Liberty Travel Employer Reviews

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Great company to work for!
TRAVEL AGENT (Former Employee), White Plains, NYJuly 3, 2014
I loved that this company offers continued self-paced education through their online University.
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exciting work place
Travel Consultant (Current Employee), Bayside, NYJune 3, 2014
this work position is fun and exciting. getting to plan peoples vacations and making their dreams come true is a very fulfilling feeling. having to learn how to use four different programs while the customer is in front is definitely challenging but not impossible.
contacting all clients with what they are expecting is every morning is very important. – more... my coworkers are I are like family, always willing to help and teach me new things.
having an angry customer is definitely a challenge that I fortunately have yet to deal with. – less
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Not much I can say
Travel Consultant (Former Employee), Allentown AreaMay 2, 2014
I worked here shortly from 2008-2009 when the economy tanked and the travel industry was devastated. I was hired with about 25 people and only 1 of them still works there. I enjoyed the job, it wasn't high pressure and you got to talk about vacations!
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An enjoyable day at the office
Assistant Team Leader (Current Employee), Ramsey, NJApril 9, 2014
Liberty Travel is a one of a kind corporate office to be employed at. Besides working hard day by day to get through deadlines, customer service issues and just the normal work load, this company spends a great deal of time making sure their employees are comfortable and satisfied with the environment that each one of us spends a great deal of time – more... at. Co-workers learn to bond very quickly with each other due to sharing ideas for work and also their personal life.
I also learned a great deal about being a team leader. Learning how to not only train and make others great employees, but also to comfort them when situations go wrong. – less
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Not for me
TRAVEL CONSULTANT (Current Employee), Sicklerville, NJApril 3, 2014
Pros: paid trip to jamaica for conference
Cons: not enough money
I learned a lot about sales but i do not think sales is for me. The people I work with are great but can be very catty and competitive.
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Reservations Agent/Clerk
Reservations Agent/Clerk (Former Employee), Mahwah, NJFebruary 13, 2014
Typical day included putting in hotel requests for American Airlines' customers, managing inventory, and assisting AA with customer troubles.
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Fun and stressing job
Travel Consultant (Former Employee), Watchung, NJJanuary 9, 2014
Pros: travel
Cons: long hours
was able to get to meet great people but after the company got sold to Australian company it change.
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intern
Office Assistant (Former Employee), New York, NYDecember 31, 2013
typical day answering phone greeting peoples
it was and intern
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Assistant Team Leader (Current Employee), New York, NYNovember 24, 2013
Pros: travel perks, fun company, training available to better oneself
Cons: pay structure
I am very appreciative of everything that I have learned here and all the wonderful people that I have met during my years with the company.
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Great Experience
Team leader, up to a staff of 8 (Former Employee), Bricktown, NJSeptember 9, 2013
Upper Management needs to be more involved with the daily operations to understand just what is required of a Travel Consultant
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Great people to work with
Travel Consultant (Current Employee), NYJuly 25, 2013
Most enjoyable part of the job is the satisfaction of knowing the clients will have a great experience that will create everlasting memories.
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Liberty fun
Travel Agent (Former Employee), Union, NJJune 30, 2013
Pros: travel discounts
Cons: september 11, 2001
I was so excited when I was hired as a Travel agent for Liberty travel. There was some excessive training in the begining, but it was all worth it. I got to travel to different properties in the US and Carribbean. I learned how to book airline reservations, hotel accomodations, honeymoon packages and how to upsell. I worked with a great team who had – more... some amazing store managers who cared about your goals and quotas for the month.

The hardest part was September 11, 2001. Travel took a big hit.

The most enjoyable was the perks. I got to visit locations and learn about the property. I also would update the company's database when we revceived new information on new hotels, room rates, room views, etc. – less
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Potential to be great, but usually falls short!
Travel Consultant (Former Employee), Philadelphia, PAJune 22, 2013
Pros: conferences, incentives, some fun products
Cons: low pay, lack of support from management, uncoordinated responses to competition, uninspiring customer base
The corporate culture of Liberty Travel is both youthful and fun, but a bit detached from reality. There is theoretical training but a lack of preparation for regular "real world" situations. Rather than foster a niche separate from products offered by Expedia or other such venues, Liberty Travel is truly meant to be cookie cutter and pre-occupied with – more... mass tourism (I understand this is their bread and butter but there is no attempt to develop those with highly specialized skill sets which could lead to increased potential for clients, employees, and shareholders). The company is truly meant for sales people and those who are able to tolerate uninspiring workdays. In addition, the systems used by Liberty are not coordinated and extremely user UN-FRIENDLY (frequent breakdowns, lack of synchronization and product updates, timeouts, etc.).
The company attempts to minimize this experience with frequent incentives, conferences, and contests. They really try hard to keep their employees happy. Unfortunately, the compensation and demands negate these efforts. IF you find the right location, work team, and client base this could be a dream job but that rarely happens and leads to its high turnover rate. – less
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Fun place to work
Travel Agent (Former Employee), Horseheads, NYMay 1, 2013
Liberty Travel is definitely a fun place to work with some very good core values as a company.
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Too much Micro Management
Travel Consultant (Former Employee), Los Angeles, CAApril 30, 2013
Lack of management, no growth prospects, dog eat dog environment.
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Wonderful job with travel opportunities.
Assistant Team Manager/Acting Team Manager (Current Employee), Sicklerville, NJApril 30, 2013
A great place to work if you are single or just starting out in your career.
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Had to leave so I wouldn't lose my mind.
Travel Consultant (Former Employee), Ramsey, New JerseyMarch 25, 2013
Pros: training was the best, fam trips, conferences, friendships.
Cons: management, disrespectful, outrageous expectations, vacation time, belittlement, obvious favoritism, no loyalty.
Worked in multiple branches during my two years with company & left with very strong friendships. However, the job is dated & many people are surprised to hear that travel agencies still exist. It's a total numbers game. Plain & simple. I sometimes thought that having a conscious was my biggest detriment. They praise people for high sales, which they – more... should, but those people were praised for cutthroat attitudes, lying to the customers A LOT, & leaving their integrity at home. You may think that is a sign of a great salesperson but you knew full well that in this day & age that a person can put together a vacation cheaper online. – less
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It was an exciting place to work, every day you learn something new
Office Assistant (Former Employee), New York, NYFebruary 8, 2013
Pros: opportunity to meet new & great people every day, and help them make their dream vacation a reality.
Cons: your contributions to the company are not recognized or rewarded.
I enjoyed working there because of my clients. My clients made me feel valuable and they trusted me with their vacation planning. I have clients who stayed with me since day one. I know their children, grandchildren. I helped planned their wedding destination and a few years later they return to plan a family vacation. It was a great place to work because – more... of the clients and the relationships that I built with them over the years. – less
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Would not advise for you to consider this company
Travel Consultant (Former Employee), NJJanuary 14, 2013
Pros: travel, commission, advancement, training
Cons: low salary, horrible management, micromanaging, demanding the list goes on
I had worked for Liberty Travel for about 3 years. On the surface a great company which gives you new experiences in travel however the "honeymoon" phase is short-lived. High expectations which are not feasible. Values are posted but not followed....practice what you preach Liberty. Granted there are some great stores to work in many of the offices – more... are mismanaged. A lot of turn-over and very unhappy, stressed employees. – less
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Fun, very interactive with various European clients, creative
F.I.T. Senior Manager (Former Employee), Fort Lauderdale, FTOctober 27, 2012
Pros: courtesy stay at hotels nationwide, courtesy excursions
Cons: slow growth and slow development
Organized and created travel programs for individual, small groups and large groups of European, Negotiated best rates with Car companies, tour companies, excursions companies, Hotels,

About Liberty Travel

Give me liberty, or give me ... travel? Liberty Travel gives you both. The company offers leisure and corporate travel services – Read more