Liberty Travel Employee Reviews

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Good Company To Work For
Travel Consultant (Current Employee) –  Hollywood, FLSeptember 28, 2016
My day of work is coming in and do some reports before I start my day, once that's done than I can start working on follow up leads and new web leads.
Pros
Great Travel Benefits
Cons
Pay
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Great place to work
travel consultant (Current Employee) –  Bayside, NYSeptember 27, 2016
Great place to work, great travel deals for yourself and family, company is really fun as well. We get sent on conferences at least once a year to different destinations. Its a great way to get experience and knowledge about different destinations and also really fun while there!
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Great Coworkers not so great security
Travel Agent (Current Employee) –  Taunton, MASeptember 18, 2016
The overall environment in the store I work at is great! My team is amazing! Regarding security, well lets just say it can use a major overhaul. An average day depending on the time of year can be either exciting or bland. I have received great training having no experience in the industry to start with. The toughest part of the job is making enough sales to reach both daily and monthly targets. There is a lot of pressure in this aspect. Working with customers is the best part of the job.
Pros
Occasional travel
Cons
No security
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Great Benefits & Fun Culture
Consultant (Former Employee) –  Plainview, NYJuly 27, 2016
The job is a great way to get into the travel business. However, hours are not great (late nights, weekends). There is no cap on commission, but it tends to be very seasonal (summer and fall is the low time).
Pros
Travel Perks
Cons
Hours, Management, Money
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Horrible experience, no support, and everyone will back stab you
Travel Agent (Former Employee) –  CTJune 28, 2016
They rope you in with fancy talk of money, cool benefits and awesome travel perks. Beware none of these are true. They throw you to the wolves, your co workers are likely to back stab you, and management does not care for you one bit. If you are a novice at this job they give you no tools to succeed at your job. Your first few months will seem great as your commission target is low enough that you can hit it. But once it gets high enough it is impossible for a novice to hit their target, as the seniors in your office will take all the great high paying leads. And you will be stuck with bad web leads and phone calls which most of the time will not close. And once you hit this roadblock you think that your co-workers and management will give you the help or tools necessary to build up your client profile. No they would rather put more pressure on you and say that if you cant hit next months target...bye, bye. Think about it, there is a reason why they all want you to fail, more money for them that they can pocket if you get laid off. But outside of that if you love a cutthroat work environment then you will thrive here.
Pros
Travel benefits
Cons
Cutthroat work environment
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Good
Operations Supervisor/ Travel Consultant (Former Employee) –  New York, NYJune 27, 2016
Productive and still in business today. You will find joy in assisting other's planning their vacations getaways. Also participate in different events.
Pros
trips
Cons
Layed off
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Great growing company and opportunity to work with clients in a variety of industries
Travel Consultant (Former Employee) –  Boston, MAMay 31, 2016
Great company and good business plan for growth. Opportunity to work hard, and be rewarded for your efforts. Travel perks are great, and also monthly team building events outside the office.
Pros
Young fun environment. Work hard, Play hard culture.
Cons
work life balance
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stressful and demanding
Retail Travel Consultant (Current Employee) –  Wilkes-Barre, PA 18702April 6, 2016
Liberty Travel when prior to Flight Centre's purchase of the company was a fun and easy to work for company. After being purchased by Flight Centre it has become extremely competitive with no work life balance. Co-workers are in constant fear of loosing their positions with the company. Managers or Team Leaders as they are called are put into position based on their sales performance. All Team Leaders are still required to sell and maintain high sales goals which leaves no time for training new hires or assisting staff if a situation arises.
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able to travel all over the world
Travel Consultant (Former Employee) –  Queens, NYMarch 16, 2016
The most enjoyable part on my job was to send clients on vacation and getting their feed back about what a great time they had.
My typical work day is taking care of walk in or phone calls from clients looking to get information on different travel destination .
Having to deal with computer break downs.
Pros
discount on travel
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Not a good job!
Travel Consultant (Current Employee) –  Norwalk, CTDecember 28, 2015
If you want to work somewhere you are fed a false hope of career advancement this is the place. Managers have no idea what they are doing and are too concerned about meeting their goal and sales to properly train new hires. The office is space is small so there is usually a lot petty office gossip and nonsense that goes on! Quick to tell you what you've done wrong but will look over you if you have done something good. The new people are treated like their opinion doesn't matter. Managers and assistant managers steal leads and customers from new hires.
Pros
Benfits, are ok! Trips, but you pend most of your time touring the resort to report back to your manager.
Cons
High turnaround, a whole lot of nonsense not worth the time!!!!!!!
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Great job for someone willing to work hard
Travel Consultant (Former Employee) –  New York, NYDecember 8, 2015
I loved working for Liberty Travel. The travel benefits are amazing and you can pretty much travel anywhere you want and receive great deals or free nights.
As far as the job itself, I enjoyed the worked immensely and loved talking and research the world and hotels all day. If you are willing to work really hard every single month then there is a lot of money to be made.
Pros
Great travel benefits, unlimited commission, fun work environment and great teamwork, .
Cons
Things out of our control, clients not understanding the our limitation, and constant changes in the industry, can be difficult and make for long days.
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Fun place to work, great coworkers
Operations Supervisor (Former Employee) –  King of Prussia, PANovember 17, 2015
Liberty Travel was a great company to work for, hours were satisfactory, and there was always something fun planned with regards to trips, dinners, seminars, etc.
Pros
Distance to work, travel perks
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Co workers are mean and not helpful at all
Travel Consultant (Former Employee) –  Long Island, NYNovember 5, 2015
Training is a joke so don't think it will help. What they should focus on they don't and your expected you to know what your doing once your in the office. They promote managers that unfortunately have no idea how to do their jobs. They can't do their job, so they can't help you with yours.

A typical day is walking into the store where no one greets you. Sitting in awkward silence until everyone "wakes up". Then the back stabbing of the sales begins. Co workers are catty, and mean. Make sure you work 7 days a week or your sales will be stolen.

Monthly meetings are a poor excuse for a bunch of drunks to get together and cackle like a bunch of hens. Waste of time. The favouritism from the district managers is terrible and the behaviour not to mention the verbal abuse received from the managers is awful. If you have morals and have a family this is not the job for you!

If you are single and want to see the world... Have at it!
Pros
travel benefits
Cons
everything else
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A typical day at work
Travel Consultant (Former Employee) –  Rockaway, NJOctober 15, 2015
Walk into the store, get the store ready by putting up signs, opening up doors and getting systems on my computer up and running. Then we would have a meeting on what our goals are for the day.

I would spend my morning reading emails and getting in touch with clients, I would also be dealing with clients over the phone and at the same time with some that walk into the store. After lunch my afternoons will be comprised of returning calls and going over final changes that need to be made on vacations that need to be finalized before end of day.

I would then send reports of our achievements that day and set my goals of what i need to do the next day.
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fun workplace
travel consultant (Current Employee) –  rockaway njSeptember 28, 2015
sales quotes daily
closing sales
ongoing training
management is involved
everyone is supportive
fun environment
many promotion options
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booked travel packages for vacation and business travelers using sabre computer system
Travel Consultant (Former Employee) –  Amherst, NYAugust 15, 2015
before 911 the office was busy with many people traveling. I was working only part time but had one of the highest sales in the office 80% of the time. Booking cruises, escorted packages, fly-drive vacations and group travel. I enjoyed the busy work day especially booking Gogo Tour pakcages, which was our own tour operator. After 911 everything changed. People were afraid to travel, sales were down, people started researching on line for better deals. The travel industry took a drastic decline and eventually the company sold out to an Australian company in order to cut out the competition, which was Liberty Travel. Some years later 35 offices closed around the country and more than 200 travel consultants lost their jobs.
Pros
enjoyed meeting people and booking their vacations and making people happy in doing so
Cons
no job security
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Travel is your business and Business is good
Travel Consultant (Current Employee) –  Philadelphia, PAJune 15, 2015
It's fast paced and high energy. The perks and benefits start right away. Your job is going to be tough, yet rewarding. Everyone from the President of Flight Centre USA, the parent company, on down the chain of command are very approachable and transparent. Opportunities for advancement are abundant as the company as a whole is very large and has many facets of the travel industry within its sister companies. The most enjoyable part of the job is being able to talk about leisure vacations all day. Who doesn't like going on vacation?! What you sell is highly desired and is fun to sell. The hardest part of the job is the high level of attention every single one of your customers want from you whether they are spending $500 or $10,000. Balance is key to keeping from getting swallowed whole during busy season. Your typical day will include answering the phone and emails, completing reports, and continuous training about product.
Pros
Industry perks, opportunities for advancement
Cons
short breaks, retail sales work schedule
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Great fit for the young 20's
Assistant Team Leader (Current Employee) –  Victor, NYJune 1, 2015
Amazing company for the right person -- very fun work environment. A lot of company parties and conferences -- therefore a good fit for out-of-college and young 20's. Not the best option for people with family responsibilities.
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Great travel consultants on front line, terrible senior leadership
consultant (Former Employee) –  Ramsey, NJMay 29, 2015
Great way to get into the travel business if you want to be a travel agent but turnover is over 40% because of leadership in HQ. No work/life balance and pay is very low. People on the front line are good people and some travel benefits. The hardest part of this job is the constant changing goals without support and no inquiry to hit targets. You must find your own customers and pricing is much higher than on line.
Pros
Lots of drinking and partying
Cons
leadership is distant and president never worked in an office
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Fun work place
Travel/Sales Agent (Former Employee) –  New York, NYMay 21, 2015
great experience to be travel agent. I got to travel alot around the world and got to know many interesting people and learn alot about selling
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Overall rating

3.3
Based on 61 reviews
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Ratings by category

Work/Life Balance
3.1
Compensation/Benefits
3.4
Job Security/Advancement
3.0
Management
3.2
Culture
3.6